2016 Gillig LOW Floor: recalls and complaints

NHTSA advisory: do not driveCampaign 16V701000. NHTSA received the report on 29 Sep 2016. 143 units. Power Train / Axle Assembly

Remedy of campaign 16V701000, in the NHTSA record

Gillig service centers or the fleet services for the bus owners will inspect the wheel bearings and add grease as necessary, free of charge. The recall began on October 5, 2016. Owners may contact Gillig customer service at 1-800-735-1500. Note: Gillig is advising that vehicles with the affected axles are removed from operation until the recall has been remedied.

Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 20 recall campaigns for the 2016 Gillig LOW Floor. The newest campaign is 22V276000. NHTSA received the report on 25 Apr 2022. The NHTSA record gives the component Electrical System / 12v/24v/48v Battery. NHTSA has no complaint on file for this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 22V276000, in the NHTSA record

Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

20 campaigns, newest first. 73,720 units in total.

22V27600025 Apr 2022Electrical System / 12v/24v/48v Battery
20V3920002 Jul 2020Steering / Hydraulic Power Assist / Pump
20V17900025 Mar 2020Electrical System / Wiring / Fuses and Circuit Breakers
19V1930008 Mar 2019Exterior Lighting / Headlights
19V05900028 Jan 2019Steering / Linkages / Drag / Link / Connection
18V88600012 Dec 2018Structure / Emergency / Escape/Egress/Exit
18V7890009 Nov 2018Parking Brake / Conventional / Air
18V5110009 Aug 2018Exterior Lighting / Turn Signal
18V41800020 Jun 2018Exterior Lighting / Turn Signal / Flasher Unit
17V5590008 Sep 2017Steering / Electric Power Assist System
17V51900023 Aug 2017Seat Belts / Front / Buckle Assembly
17V26300019 Apr 2017Suspension
17V1560009 Mar 2017Visibility/Wiper
17V11900024 Feb 2017Exterior Lighting / Turn Signal
17V09900014 Feb 2017Exterior Lighting / Turn Signal
16V93100023 Dec 2016Fuel System, Other
16V70100029 Sep 2016Power Train / Axle AssemblyAdvisory
16V66200014 Sep 2016Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings
16V45100021 Jun 2016Exterior Lighting / Brake Lights
16V32000018 May 2016Visibility / Glass, Side/Rear

22V276000Received 25 Apr 2022. 592 units.
Electrical System / 12v/24v/48v Battery
Defect, in the NHTSA record
Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Consequence, in the NHTSA record
The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Remedy, in the NHTSA record
Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.
Report filed by Gillig, LLC. Owner notification date in the NHTSA record: 22 Jun 2022.
20V392000Received 2 Jul 2020. 531 units.
Steering / Hydraulic Power Assist / Pump
Defect, in the NHTSA record
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Consequence, in the NHTSA record
A loss of power steering assist may increase the risk of crash.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 13 Aug 2020.
20V179000Received 25 Mar 2020. 8,224 units.
Electrical System / Wiring / Fuses and Circuit Breakers
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Consequence, in the NHTSA record
With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 24 Apr 2020.
19V193000Received 8 Mar 2019. 965 units.
Exterior Lighting / Headlights
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.
Consequence, in the NHTSA record
A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.
Remedy, in the NHTSA record
Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 1 Apr 2019.
19V059000Received 28 Jan 2019. 3,659 units.
Steering / Linkages / Drag / Link / Connection
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2016-2018 Low Floor buses. The ball stud of the steering system draglink may not have been properly tightened.
Consequence, in the NHTSA record
If the ball stud is insufficiently tightened, the ball stud may wear, resulting in reduced handling and stability, increasing the risk of crash.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will inspect and correct the ball stud tightness, as necessary, free of charge. The recall began March 20, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 20 Mar 2019.
18V886000Received 12 Dec 2018. 30 units.
Structure / Emergency / Escape/Egress/Exit
Defect, in the NHTSA record
Gillig, LLC (Gillig) is recalling certain 2016-2017 Gillig Low Floor transit buses. As built, one of the emergency exit windows may not be able to be easily used in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence, in the NHTSA record
An obstructed emergency exit can hinder passengers from vacating the bus in the event of an emergency, increasing the risk of injury.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will move one of the emergency exit windows to an unobstructed location, free of charge. The recall began February 22, 2019. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 22 Feb 2019.
18V789000Received 9 Nov 2018. 4,469 units.
Parking Brake / Conventional / Air
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2013-2018 Gillig Low Floor transit buses equipped with disk brakes. The spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.
Consequence, in the NHTSA record
Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while moving. Either condition may increase the risk of a crash.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. The recall began December 10, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 10 Dec 2018.
18V511000Received 9 Aug 2018. 178 units.
Exterior Lighting / Turn Signal
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2012-2018 Gillig Low Floor vehicles. The front and rear turn signals on these vehicles may flash at different rates, potentially confusing other drivers of the vehicle's intention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
The mismatched flashing may confuse other drivers, increasing the risk of a crash.
Remedy, in the NHTSA record
Gillig will notify the owner of the buses, and dealers will reprogram the turn signals with new software, free of charge. The recall began August 30, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 30 Aug 2018.
18V418000Received 20 Jun 2018. 25,579 units.
Exterior Lighting / Turn Signal / Flasher Unit
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
The reduced visibility of the turn signals can increase the risk of a crash.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 2 Aug 2018.
17V559000Received 8 Sep 2017. 108 units.
Steering / Electric Power Assist System
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.
Consequence, in the NHTSA record
A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 24 Oct 2017.
17V519000Received 23 Aug 2017. 3,432 units.
Seat Belts / Front / Buckle Assembly
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2017-2018 Low Floor transit buses, equipped with Recaro Commercial Bus Driver Seats. In the affected seats, the seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked.
Consequence, in the NHTSA record
If the seat belt cannot be latched, the bus may be operated without the seat belt being used, increasing the risk of injury in the event of a crash.
Remedy, in the NHTSA record
Gillig will notify owners and work with the supplier to replace the buckles, free of charge. The recall began on October 4, 2017. Owners may contact Adient-Recaro at 1-248-484-3250 or Gillig Service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 4 Oct 2017.
17V263000Received 19 Apr 2017. 2,604 units.
Suspension
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2015-2016 Low Floor transit buses equipped with Norgren-brand suspension kneeling modules. The suspension kneeling modules on these vehicles have snap rings on the solenoid valve pistons which may not have been fully inserted and seated during assembly, potentially affecting the suspension air bag pressure and the vehicle's suspension height.
Consequence, in the NHTSA record
An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.
Remedy, in the NHTSA record
Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. A snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. The recall began on June 2, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 2 Jun 2017.
17V156000Received 9 Mar 2017. 2,732 units.
Visibility/Wiper
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2016-2017 Low Floor transit buses. The affected vehicles have wiper arms that can crack where they mount to the wiper motor causing the wiper arms to bend or detach from the vehicle.
Consequence, in the NHTSA record
A loss of wiper function can reduce the driver's visibility, increasing the risk of a crash.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will replace the affected wiper arms, free of charge. The recall began on March 31, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 31 Mar 2017.
17V119000Received 24 Feb 2017. 17,056 units.
Exterior Lighting / Turn Signal
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
The reduced visibility of the turn signals may increase the risk of a crash.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 7 Jun 2019.
17V099000Received 14 Feb 2017. 2,787 units.
Exterior Lighting / Turn Signal
Defect, in the NHTSA record
Gillig, LLC (Gillig) is recalling certain 2016-2017 Low Floor transit buses. These vehicles have front LED turn signals with integrated side reflex reflectors that may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
A bus that has reduced visibility to other drivers or pedestrians has an increased risk of a crash.
Remedy, in the NHTSA record
Gillig will notify owners and will replace the LED turn signal/reflector units, free of charge. The recall is expected to begin March 31, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 31 Mar 2017.
16V931000Received 23 Dec 2016. 451 units.
Fuel System, Other
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain model year 2015-2016 Low Floor compressed natural gas (CNG) transit buses manufactured September 1, 2015, to December 5, 2016, equipped with Amerex SafetyNet fire suppression system panel/controller units. These buses have gas detection electronics that may be disabled without providing the operator with a warning of a system malfunction. Affected display panel/controller units were also provided as replacement parts for warranty claims, part numbers 16389, 24109, 24918, 24926 and 24927.
Consequence, in the NHTSA record
If not corrected, the fire suppression systems on certain CNG-powered buses may fail to indicate the presence of a natural gas (methane) leak. In such cases, the driver will not receive a fault code indicating that the Gas Detection electronics have been disabled. This may increase the risk of asphyxiation, fire, or explosion.
Remedy, in the NHTSA record
Gillig will notify owners, and Amerex representatives will replace the Operator Display Panel/Controllers, free of charge. The recall began January 20, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 20 Jan 2017.
16V701000Received 29 Sep 2016. 143 units.
Power Train / Axle AssemblyDo-not-drive advisory
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain model year 2016 Low Floor transit buses manufactured May 26, 2016, to September 26, 2016. The affected buses have axles that may have insufficient grease at the wheel ends, possibly resulting in bearing failure.
Consequence, in the NHTSA record
Bearing failure may increase the risk of a crash.
Remedy, in the NHTSA record
Gillig service centers or the fleet services for the bus owners will inspect the wheel bearings and add grease as necessary, free of charge. The recall began on October 5, 2016. Owners may contact Gillig customer service at 1-800-735-1500. Note: Gillig is advising that vehicles with the affected axles are removed from operation until the recall has been remedied.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 5 Oct 2016.
16V662000Received 14 Sep 2016. 34 units.
Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain model year 2014-2016 Gillig 29-foot Low Floor transit buses manufactured November 20, 2014, to February 11, 2016. These buses, equipped with disc brakes, have rear brake hoses that can rub chassis components and fray.
Consequence, in the NHTSA record
A frayed hose may leak air, causing the rear brake(s) to lock up unexpectedly, or fail to operate when the brakes are applied. Either scenario increases the risk of a crash.
Remedy, in the NHTSA record
Gillig will provide fleets new rear brake hoses, fittings, clamps, and hardware along with instructions on how to reorient the hoses using the new fittings, and reimburse them for their labor, free of charge. The recall began on September 29, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 29 Sep 2016.
16V451000Received 21 Jun 2016. 112 units.
Exterior Lighting / Brake Lights
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain model year 2012-2016 Lowfloor diesel-electric hybrid vehicles manufactured March 6, 2012, to June 7, 2016. The affected vehicles are equipped with stop lamp activation that may inadvertently flash the rear brake lights. As such, these vehicles do not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Consequence, in the NHTSA record
Flashing brake lights may cause confusion to other drivers, increasing the risk of a crash.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will install a new software update, free of charge. The recall began on July 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 1 Jul 2016.
16V320000Received 18 May 2016. 34 units.
Visibility / Glass, Side/Rear
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2016 Low Floor vehicles manufactured March 3, 2016, to April 21, 2016. The driver's side window on the affected vehicles may block too much light, thereby decreasing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence, in the NHTSA record
Reduced driver's visibility can increase the risk of a crash.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will install compliant driver's windows, free of charge. The recall began on June 20, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 20 Jun 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2016 Gillig LOW FloorThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2016 Gillig LOW Floor: recalls and complaints. https://recallregister.com/vehicle/gillig/low-floor/2016/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Gillig, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2016 Gillig LOW Floor?: 73,720 units in 20 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Gillig LOW Floor have for all model years?: NHTSA lists 90 recall campaigns for the Gillig LOW Floor, model years 1997 to 2026. 20 of them name the 2016 model year.
Is an NHTSA investigation of the 2016 Gillig LOW Floor open?: The NHTSA investigation file has no investigation that names this model year.