Recall Register

2020 Gillig LOW Floor: recalls and complaints

NHTSA lists 14 recall campaigns for the 2020 Gillig LOW Floor. The newest campaign is 25V076000. NHTSA received the report on 11 Feb 2025. The NHTSA record gives the component Equipment / Appliance / Tv/Radio/Speakers. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V076000, in the NHTSA record

Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

14 campaigns, newest first. 23,049 units in total.

  • 25V076000Equipment / Appliance / Tv/Radio/Speakers
  • 23V740000Power Train / Driveline / Driveshaft
  • 22V548000Electrical System / Propulsion System / Traction Battery
  • 22V436000Electrical System / Propulsion System / Cables / Fastener/Connector
  • 22V276000Electrical System / 12v/24v/48v Battery
  • 21V563000Fuel System, Diesel / Delivery / Hoses, Lines/Piping, and Fittings
  • 21V538000Engine and Engine Cooling / Exhaust System / Manifold/Header/Muffler/Tail Pipe
  • 21V487000Suspension / Rear / Axle / Non-Powered Axle Assembly
  • 21V352000Fuel System, Diesel / Fuel Injection System / Fuel Rail
  • 21V291000Structure / Body / Door
  • 20V392000Steering / Hydraulic Power Assist / Pump
  • 20V342000Suspension / Rear
  • 20V239000Fuel System, Other / Storage / Tank Assembly / Pressure Relief Devices
  • 20V179000Electrical System / Wiring / Fuses and Circuit Breakers

  1. 25V076000Received . 91 units.

    Equipment / Appliance / Tv/Radio/Speakers

    Defect, in the NHTSA record
    Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.
    Consequence, in the NHTSA record
    A monitor that detaches and falls from the ceiling increases the risk of injury.
    Remedy, in the NHTSA record
    Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.

    Report filed by Gillig, LLC. Owner notification date in the NHTSA record: .

  2. 23V740000Received . 4,286 units.

    Power Train / Driveline / Driveshaft

    Defect, in the NHTSA record
    Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
    Consequence, in the NHTSA record
    A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
    Remedy, in the NHTSA record
    Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

    Report filed by Gillig, LLC. Owner notification date in the NHTSA record: .

  3. 22V548000Received . 184 units.

    Electrical System / Propulsion System / Traction Battery

    Defect, in the NHTSA record
    Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor vehicles equipped with Cummins BP74E battery packs. The battery packs may develop a coolant leak internally, causing the battery pack to short circuit.
    Consequence, in the NHTSA record
    A battery short circuit increases the risk of a fire.
    Remedy, in the NHTSA record
    Gillig will tighten the coolant fittings and replace the coolant, free of charge. Owner notification were mailed on August 16, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

    Report filed by Gillig, LLC. Owner notification date in the NHTSA record: .

  4. 22V436000Received . 169 units.

    Electrical System / Propulsion System / Cables / Fastener/Connector

    Defect, in the NHTSA record
    Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.
    Consequence, in the NHTSA record
    An unexpected switch to neutral can cause a loss of vehicle propulsion and increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will install a redesigned resolver cable with extended length and a new support bracket, free of charge. Owner notification letters were mailed on August 3, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

    Report filed by Gillig, LLC. Owner notification date in the NHTSA record: .

  5. 22V276000Received . 592 units.

    Electrical System / 12v/24v/48v Battery

    Defect, in the NHTSA record
    Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
    Consequence, in the NHTSA record
    The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
    Remedy, in the NHTSA record
    Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.

    Report filed by Gillig, LLC. Owner notification date in the NHTSA record: .

  6. 21V563000Received . 148 units.

    Fuel System, Diesel / Delivery / Hoses, Lines/Piping, and Fittings

    Defect, in the NHTSA record
    Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.
    Consequence, in the NHTSA record
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy, in the NHTSA record
    Cummins will replace the fuel hoses, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

    Report filed by Gillig, LLC. Owner notification date in the NHTSA record: .

  7. 21V538000Received . 78 units.

    Engine and Engine Cooling / Exhaust System / Manifold/Header/Muffler/Tail Pipe

    Defect, in the NHTSA record
    Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines. The engine calibration software's management of the injection of Diesel Exhaust Fluid can allow excessive ammonia into the tailpipe exhaust.
    Consequence, in the NHTSA record
    Exposure to high levels of ammonia can increase the risk of injury.
    Remedy, in the NHTSA record
    Cummins will recalibrate the engine, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

    Report filed by Gillig, LLC. Owner notification date in the NHTSA record: .

  8. 21V487000Received . 86 units.

    Suspension / Rear / Axle / Non-Powered Axle Assembly

    Defect, in the NHTSA record
    Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor Diesel, CNG, and Battery Electric buses. The rear axle may come out of alignment during operation.
    Consequence, in the NHTSA record
    An improperly aligned rear axle may cause a loss of vehicle control, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Gillig will install a new locknut, free of charge. Owner notification letters were mailed on July 19, 2021. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

    Report filed by Gillig, LLC. Owner notification date in the NHTSA record: .

  9. 21V352000Received . 4,428 units.

    Fuel System, Diesel / Fuel Injection System / Fuel Rail

    Defect, in the NHTSA record
    Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
    Consequence, in the NHTSA record
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy, in the NHTSA record
    Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

    Report filed by Gillig, LLC. Owner notification date in the NHTSA record: .

  10. 21V291000Received . 229 units.

    Structure / Body / Door

    Defect, in the NHTSA record
    Gillig, LLC (Gillig) is recalling certain 2020-2021 29, 35, 40-foot Low Floor and BRT buses powered by Compressed Natural Gas (CNG). The overlap between the curb side and street side roof doors is insufficient and may allow the street side door to accidentally open.
    Consequence, in the NHTSA record
    An open door may strike another vehicle or structure, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will install a new locking plate, overlap bracket, and mounting hardware, free of charge. Owner notification letters were mailed on May 14, 2021. Owner may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

    Report filed by Gillig, LLC. Owner notification date in the NHTSA record: .

  11. 20V392000Received . 531 units.

    Steering / Hydraulic Power Assist / Pump

    Defect, in the NHTSA record
    Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
    Consequence, in the NHTSA record
    A loss of power steering assist may increase the risk of crash.
    Remedy, in the NHTSA record
    Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

    Report filed by Gillig LLC. Owner notification date in the NHTSA record: .

  12. 20V342000Received . 3,728 units.

    Suspension / Rear

    Defect, in the NHTSA record
    Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.
    Consequence, in the NHTSA record
    If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

    Report filed by Gillig LLC. Owner notification date in the NHTSA record: .

  13. 20V239000Received . 275 units.

    Fuel System, Other / Storage / Tank Assembly / Pressure Relief Devices

    Defect, in the NHTSA record
    Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor transit buses powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRD) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.
    Consequence, in the NHTSA record
    If the fuel system ruptures from exposure to heat, there may be an increased risk of injury.
    Remedy, in the NHTSA record
    Gillig will work with Agility to notify customers and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Gillig customer service at 1-800-735-1500.

    Report filed by Gillig LLC. Owner notification date in the NHTSA record: .

  14. 20V179000Received . 8,224 units.

    Electrical System / Wiring / Fuses and Circuit Breakers

    Defect, in the NHTSA record
    Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
    Consequence, in the NHTSA record
    With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.
    Remedy, in the NHTSA record
    Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

    Report filed by Gillig LLC. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19976
  2. 199810
  3. 199910
  4. 200010
  5. 200110
  6. 20028
  7. 20039
  8. 20048
  9. 20054
  10. 20065
  11. 20078
  12. 20085
  13. 20095
  14. 20109
  15. 201110
  16. 201211
  17. 201317
  18. 201423
  19. 201519
  20. 201620
  21. 201715
  22. 201813
  23. 201912
  24. 202014
  25. 202112
  26. 202211
  27. 202315
  28. 20249
  29. 20254
  30. 20262

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2020 Gillig LOW Floor: recalls and complaints. https://recallregister.com/vehicle/gillig/low-floor/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Gillig, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Gillig LOW Floor?
23,049 units in 14 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Gillig LOW Floor have for all model years?
NHTSA lists 90 recall campaigns for the Gillig LOW Floor, model years 1997 to 2026. 14 of them name the 2020 model year.
Is an NHTSA investigation of the 2020 Gillig LOW Floor open?
The NHTSA investigation file has no investigation that names this model year.