2002 Gillig LOW Floor: recalls and complaints

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All updates to the register

• 18V41800020 Jun 2018Exterior Lighting / Turn Signal / Flasher Unit
• 17V11900024 Feb 2017Exterior Lighting / Turn Signal
• 09V36800028 Sep 2009Interior Lighting
• 04V50000014 Oct 2004Equipment Adaptive/Mobility
• 04V4860007 Oct 2004Engine and Engine Cooling / Engine / Other Fuel Types / Turbo/Supercharger
• 03V39200014 Oct 2003Electrical System / Wiring / Front Underhood
• 03V05500021 Feb 2003Electrical System
• 02V18900025 Jul 2002Steering / Gear Box (Other Than Rack and Pinion)

1. 18V418000Received 20 Jun 2018. 25,579 units.

   Exterior Lighting / Turn Signal / Flasher Unit

   Defect, in the NHTSA record

   Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   The reduced visibility of the turn signals can increase the risk of a crash.

   Remedy, in the NHTSA record

   Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

   Report filed by Gillig LLC. Owner notification date in the NHTSA record: 2 Aug 2018.

2. 17V119000Received 24 Feb 2017. 17,056 units.

   Exterior Lighting / Turn Signal

   Defect, in the NHTSA record

   Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   The reduced visibility of the turn signals may increase the risk of a crash.

   Remedy, in the NHTSA record

   Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

   Report filed by Gillig LLC. Owner notification date in the NHTSA record: 7 Jun 2019.

3. 09V368000Received 28 Sep 2009. 1,053 units.

   Interior Lighting

   Defect, in the NHTSA record

   Gillig corporation is recalling certain model year 2001 through 2009 transit buses manufactured between january 2001 and september 2009 equipped with luminator horizon LED side destination signs. The connector board can corrode due to an accumulation of moisture under the connector.

   Consequence, in the NHTSA record

   A short could occur, possibly causing smoke and fire.

   Remedy, in the NHTSA record

   Gillig will notify owners and luminator will repair the buses free of charge. The safety recall began on spetember 29, 2009. Owners may contact luminator at 1-972-516-3033 or gillig field services at 1-800-735-1500.

   Report filed by GILLIG CORPORATION. Owner notification date in the NHTSA record: 29 Sep 2009.

4. 04V500000Received 14 Oct 2004. 242 units.

   Equipment Adaptive/Mobility

   Defect, in the NHTSA record

   Certain gillig buses equipped with sure-lok wheelchair tie-down securement assemblies. The sprocket teeth of the retractor assembly may be out of alignment causing the load pawl not to fully seat in the sprocket teeth.

   Consequence, in the NHTSA record

   In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries.

   Remedy, in the NHTSA record

   Dealers will inspect and replace the wheelchair securement retractors as necessary. The recall began october 8, 2004. Owners should contact gillig at 1-800-735-1500..

   Report filed by GILLIG CORPORATION.

5. 04V486000Received 7 Oct 2004. 810 units.

   Engine and Engine Cooling / Engine / Other Fuel Types / Turbo/Supercharger

   Defect, in the NHTSA record

   On certain transit buses equipped with detroit diesel series 40 engines, the turbocharger can fail allowing lubricating oil to spill onto the engine.

   Consequence, in the NHTSA record

   This can result in a fire in the engine compartment.

   Remedy, in the NHTSA record

   Dealers will inspect and replace the turbocharger to prevent the possibility of an engine compartment fire. Detroit diesel is conducting owner notification and remedy for this campaign. Gillig issued a renotification letter to owners on february 27, 2007. Owners should contact detroit detroit diesel at 313-5923708 or gillig at 510-785-1500.

   Report filed by GILLIG CORPORATION. Owner notification date in the NHTSA record: 27 Feb 2007.

6. 03V392000Received 14 Oct 2003. 2,201 units.

   Electrical System / Wiring / Front Underhood

   Defect, in the NHTSA record

   Incorrect assembly of electrical connections and securement in the engine compartment could come loose.

   Consequence, in the NHTSA record

   Incorrect assembly could cause electrical shorts, arcing, and fire.

   Remedy, in the NHTSA record

   Dealers will inspect engine compartment wiring for correct cable assembly, fastner torque, and correct wire protection. Owner notification began october 29, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact gillig at 510-785-1500.

   Report filed by GILLIG CORPORATION. Owner notification date in the NHTSA record: 29 Oct 2003.

7. 03V055000Received 21 Feb 2003. 644 units.

   Electrical System

   Defect, in the NHTSA record

   On certain 1998-2002 35' and 40' buses and 1999-2002 29' buses, the installation of the air conditioner unit uses bolts along the edge of the housing for attachment. One specific bolt can be too close to the main power cable attachment. Positional tolerance or the use of too long a bolt could cause an electrical short.

   Consequence, in the NHTSA record

   An electrical short could lead to component failure or potentially a vehicle fire.

   Remedy, in the NHTSA record

   Customers have been notified to cut the excess length of the air conditioner unit mounting bolt. Owner notification began october 28, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact gillig 1-800-735-1500.

   Report filed by GILLIG CORPORATION. Manufacturer campaign number FS-2002-05.

8. 02V189000Received 25 Jul 2002. 2,558 units.

   Steering / Gear Box (Other Than Rack and Pinion)

   Defect, in the NHTSA record

   On certain low floor 29, 35, and 40 foot buses, the steering gear input shaft bolt installed was a 3/8" diameter coarse thread grade 8 fastener instead of the required 7/16" diameter fine thread grade 8 fastener.

   Consequence, in the NHTSA record

   In the event of a crash or some other extraordinary shock load on the steering, a loss of steering could occur.

   Remedy, in the NHTSA record

   Dealers will replace the suspect fastener with the correct fastener. Owner notification began august 6, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact gillig at 1-510-785-1500.

   Report filed by GILLIG CORPORATION. Owner notification date in the NHTSA record: 6 Aug 2002.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19976
2. 199810
3. 199910
4. 200010
5. 200110
6. 20028
7. 20039
8. 20048
9. 20054
10. 20065
11. 20078
12. 20085
13. 20095
14. 20109
15. 201110
16. 201211
17. 201317
18. 201423
19. 201519
20. 201620
21. 201715
22. 201813
23. 201912
24. 202014
25. 202112
26. 202211
27. 202315
28. 20249
29. 20254
30. 20262

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Gillig LOW Floor: all model years
• Gillig: 7 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2002 Gillig LOW FloorThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2002 Gillig LOW Floor?

50,143 units in 8 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Gillig LOW Floor have for all model years?

NHTSA lists 90 recall campaigns for the Gillig LOW Floor, model years 1997 to 2026. 8 of them name the 2002 model year.

Is an NHTSA investigation of the 2002 Gillig LOW Floor open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.