2015 Gillig LOW Floor: recalls and complaints
NHTSA lists 19 recall campaigns for the 2015 Gillig LOW Floor. The newest campaign is 22V276000. NHTSA received the report on 25 Apr 2022. The NHTSA record gives the component Electrical System / 12v/24v/48v Battery. NHTSA has no complaint on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 22V276000, in the NHTSA record
Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
19 campaigns, newest first. 76,611 units in total.
- 22V276000Electrical System / 12v/24v/48v Battery
- 20V392000Steering / Hydraulic Power Assist / Pump
- 20V179000Electrical System / Wiring / Fuses and Circuit Breakers
- 19V193000Exterior Lighting / Headlights
- 18V789000Parking Brake / Conventional / Air
- 18V511000Exterior Lighting / Turn Signal
- 18V418000Exterior Lighting / Turn Signal / Flasher Unit
- 17V559000Steering / Electric Power Assist System
- 17V263000Suspension
- 17V119000Exterior Lighting / Turn Signal
- 16V931000Fuel System, Other
- 16V662000Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings
- 16V451000Exterior Lighting / Brake Lights
- 16V011000Seats
- 15V888000Service Brakes, Hydraulic
- 15V420000Electrical System / Wiring / Front Underhood
- 15V295000Exterior Lighting / Tail Lights
- 15V262000Engine and Engine Cooling / Engine
- 15V219000Service Brakes, Air / Disc
22V276000Received . 592 units.
Electrical System / 12v/24v/48v Battery
- Defect, in the NHTSA record
Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
- Consequence, in the NHTSA record
The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
- Remedy, in the NHTSA record
Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.
Report filed by Gillig, LLC. Owner notification date in the NHTSA record: .
20V392000Received . 531 units.
Steering / Hydraulic Power Assist / Pump
- Defect, in the NHTSA record
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
- Consequence, in the NHTSA record
A loss of power steering assist may increase the risk of crash.
- Remedy, in the NHTSA record
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
20V179000Received . 8,224 units.
Electrical System / Wiring / Fuses and Circuit Breakers
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
- Consequence, in the NHTSA record
With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.
- Remedy, in the NHTSA record
Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
19V193000Received . 965 units.
Exterior Lighting / Headlights
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.
- Consequence, in the NHTSA record
A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.
- Remedy, in the NHTSA record
Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
18V789000Received . 4,469 units.
Parking Brake / Conventional / Air
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2013-2018 Gillig Low Floor transit buses equipped with disk brakes. The spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.
- Consequence, in the NHTSA record
Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while moving. Either condition may increase the risk of a crash.
- Remedy, in the NHTSA record
Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. The recall began December 10, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
18V511000Received . 178 units.
Exterior Lighting / Turn Signal
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2012-2018 Gillig Low Floor vehicles. The front and rear turn signals on these vehicles may flash at different rates, potentially confusing other drivers of the vehicle's intention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence, in the NHTSA record
The mismatched flashing may confuse other drivers, increasing the risk of a crash.
- Remedy, in the NHTSA record
Gillig will notify the owner of the buses, and dealers will reprogram the turn signals with new software, free of charge. The recall began August 30, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
18V418000Received . 25,579 units.
Exterior Lighting / Turn Signal / Flasher Unit
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence, in the NHTSA record
The reduced visibility of the turn signals can increase the risk of a crash.
- Remedy, in the NHTSA record
Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
17V559000Received . 108 units.
Steering / Electric Power Assist System
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.
- Consequence, in the NHTSA record
A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.
- Remedy, in the NHTSA record
Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
17V263000Received . 2,604 units.
Suspension
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2015-2016 Low Floor transit buses equipped with Norgren-brand suspension kneeling modules. The suspension kneeling modules on these vehicles have snap rings on the solenoid valve pistons which may not have been fully inserted and seated during assembly, potentially affecting the suspension air bag pressure and the vehicle's suspension height.
- Consequence, in the NHTSA record
An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.
- Remedy, in the NHTSA record
Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. A snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. The recall began on June 2, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
17V119000Received . 17,056 units.
Exterior Lighting / Turn Signal
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence, in the NHTSA record
The reduced visibility of the turn signals may increase the risk of a crash.
- Remedy, in the NHTSA record
Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
16V931000Received . 451 units.
Fuel System, Other
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain model year 2015-2016 Low Floor compressed natural gas (CNG) transit buses manufactured September 1, 2015, to December 5, 2016, equipped with Amerex SafetyNet fire suppression system panel/controller units. These buses have gas detection electronics that may be disabled without providing the operator with a warning of a system malfunction. Affected display panel/controller units were also provided as replacement parts for warranty claims, part numbers 16389, 24109, 24918, 24926 and 24927.
- Consequence, in the NHTSA record
If not corrected, the fire suppression systems on certain CNG-powered buses may fail to indicate the presence of a natural gas (methane) leak. In such cases, the driver will not receive a fault code indicating that the Gas Detection electronics have been disabled. This may increase the risk of asphyxiation, fire, or explosion.
- Remedy, in the NHTSA record
Gillig will notify owners, and Amerex representatives will replace the Operator Display Panel/Controllers, free of charge. The recall began January 20, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
16V662000Received . 34 units.
Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain model year 2014-2016 Gillig 29-foot Low Floor transit buses manufactured November 20, 2014, to February 11, 2016. These buses, equipped with disc brakes, have rear brake hoses that can rub chassis components and fray.
- Consequence, in the NHTSA record
A frayed hose may leak air, causing the rear brake(s) to lock up unexpectedly, or fail to operate when the brakes are applied. Either scenario increases the risk of a crash.
- Remedy, in the NHTSA record
Gillig will provide fleets new rear brake hoses, fittings, clamps, and hardware along with instructions on how to reorient the hoses using the new fittings, and reimburse them for their labor, free of charge. The recall began on September 29, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
16V451000Received . 112 units.
Exterior Lighting / Brake Lights
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain model year 2012-2016 Lowfloor diesel-electric hybrid vehicles manufactured March 6, 2012, to June 7, 2016. The affected vehicles are equipped with stop lamp activation that may inadvertently flash the rear brake lights. As such, these vehicles do not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."
- Consequence, in the NHTSA record
Flashing brake lights may cause confusion to other drivers, increasing the risk of a crash.
- Remedy, in the NHTSA record
Gillig will notify owners, and dealers will install a new software update, free of charge. The recall began on July 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
16V011000Received . 6,734 units.
Seats
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 1, 2010 to October 30, 2015, equipped with Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
- Consequence, in the NHTSA record
If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
- Remedy, in the NHTSA record
Gillig will notify the owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on March 1, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
15V888000Received . 16 units.
Service Brakes, Hydraulic
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain model year 2014-2015 Low Floor vehicles manufactured November 20, 2014, to June 2, 2015. The affected vehicles may be equipped with front brake chambers with an incorrect drain hole orientation. This can allow water to build up within the brake chamber, causing corrosion, deterioration, and reduce braking ability.
- Consequence, in the NHTSA record
Corrosion, part deterioration, or frozen water in the brake chamber may reduce braking ability, increasing the risk of a crash.
- Remedy, in the NHTSA record
Gillig will notify owners and the brake chambers will be replaced free of charge. The recall began on March 1, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
15V420000Received . 6,971 units.
Electrical System / Wiring / Front Underhood
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 13, 2010, to June 12, 2015. Due to the routing of the grid heater electrical power cable, the cable may chafe against a fuel injector hard line.
- Consequence, in the NHTSA record
If the electrical power cable rubs against the injector fuel line, the cable may short circuit or the fuel line may leak fuel. Either possibility increases the risk of a fire.
- Remedy, in the NHTSA record
Gillig will notify owners, and dealers will inspect the grid heater power cable/hard injector fuel line for wear, and will properly route and support the grid heater power cable, free of charge. The recall began on July 17, 2015. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
15V295000Received . 263 units.
Exterior Lighting / Tail Lights
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain model year 2014-2015 Low Floor vehicles manufactured September 1, 2014, to April 30, 2015. The affected vehicles may have a taillight bracket that is inadequately bonded to the bus body.
- Consequence, in the NHTSA record
If the bracket is inadequately bonded, it may detach from the body, preventing the stop and turn lights from being visible to following vehicles, increasing the risk of a crash.
- Remedy, in the NHTSA record
Gillig has notified owners. Gillig will inspect the taillight brackets to verify that they are properly bonded to the body. Brackets that are not properly bonded will be removed and properly bonded to the vehicle, free of charge. The recall began on June 12, 2015. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
15V262000Received . 1,101 units.
Engine and Engine Cooling / Engine
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain model year 2010-2015 Lowfloor vehicles manufactured August 26, 2010, to April 30, 2015. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
- Consequence, in the NHTSA record
If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
- Remedy, in the NHTSA record
Gillig will notify owners, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 2, 2015. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
15V219000Received . 623 units.
Service Brakes, Air / Disc
- Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain model year 2013-2015 Low Floor transit buses manufactured July 8, 2013, to February 7, 2015 and equipped with disc brakes. The front left and right brake air hoses that connect to the brake chamber may touch and rub against the air bag suspension towers.
- Consequence, in the NHTSA record
If the front brake hoses rub the air bag suspension tower, a hole may develop and the resulting air leak may reduce the brake air pressure, lengthening the distance needed to stop the transit bus and increasing the risk of a crash.
- Remedy, in the NHTSA record
Gillig has notified owners, and dealers will replace the brake hoses with shorter ones that will not contact the suspension tower, free of charge. The recall began on April 28, 2015. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
- 19976
- 199810
- 199910
- 200010
- 200110
- 20028
- 20039
- 20048
- 20054
- 20065
- 20078
- 20085
- 20095
- 20109
- 201110
- 201211
- 201317
- 201423
- 201519
- 201620
- 201715
- 201813
- 201912
- 202014
- 202112
- 202211
- 202315
- 20249
- 20254
- 20262
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2015 Gillig LOW FloorThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2015 Gillig LOW Floor: recalls and complaints. https://recallregister.com/vehicle/gillig/low-floor/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Gillig, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2015 Gillig LOW Floor?
- 76,611 units in 19 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Gillig LOW Floor have for all model years?
- NHTSA lists 90 recall campaigns for the Gillig LOW Floor, model years 1997 to 2026. 19 of them name the 2015 model year.
- Is an NHTSA investigation of the 2015 Gillig LOW Floor open?
- The NHTSA investigation file has no investigation that names this model year.