2018 Gillig LOW Floor: recalls and complaints

NHTSA lists 13 recall campaigns for the 2018 Gillig LOW Floor. The newest campaign is 22V276000. NHTSA received the report on 25 Apr 2022. The NHTSA record gives the component Electrical System / 12v/24v/48v Battery. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 22V276000, in the NHTSA record

Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

13 campaigns, newest first. 52,743 units in total.

22V27600025 Apr 2022Electrical System / 12v/24v/48v Battery
21V35200014 May 2021Fuel System, Diesel / Fuel Injection System / Fuel Rail
20V3920002 Jul 2020Steering / Hydraulic Power Assist / Pump
20V34200010 Jun 2020Suspension / Rear
20V23900029 Apr 2020Fuel System, Other / Storage / Tank Assembly / Pressure Relief Devices
20V17900025 Mar 2020Electrical System / Wiring / Fuses and Circuit Breakers
19V45100014 Jun 2019Structure / Emergency / Escape/Egress/Exit
19V1930008 Mar 2019Exterior Lighting / Headlights
19V05900028 Jan 2019Steering / Linkages / Drag / Link / Connection
18V7890009 Nov 2018Parking Brake / Conventional / Air
18V66500025 Sep 2018Power Train / Automatic Transmission
18V5110009 Aug 2018Exterior Lighting / Turn Signal
18V41800020 Jun 2018Exterior Lighting / Turn Signal / Flasher Unit

22V276000Received 25 Apr 2022. 592 units.
Electrical System / 12v/24v/48v Battery
Defect, in the NHTSA record
Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Consequence, in the NHTSA record
The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Remedy, in the NHTSA record
Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.
Report filed by Gillig, LLC. Owner notification date in the NHTSA record: 22 Jun 2022.
21V352000Received 14 May 2021. 4,428 units.
Fuel System, Diesel / Fuel Injection System / Fuel Rail
Defect, in the NHTSA record
Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy, in the NHTSA record
Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig, LLC. Owner notification date in the NHTSA record: 27 Aug 2021.
20V392000Received 2 Jul 2020. 531 units.
Steering / Hydraulic Power Assist / Pump
Defect, in the NHTSA record
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Consequence, in the NHTSA record
A loss of power steering assist may increase the risk of crash.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 13 Aug 2020.
20V342000Received 10 Jun 2020. 3,728 units.
Suspension / Rear
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.
Consequence, in the NHTSA record
If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.
Remedy, in the NHTSA record
Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 26 Jun 2020.
20V239000Received 29 Apr 2020. 275 units.
Fuel System, Other / Storage / Tank Assembly / Pressure Relief Devices
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor transit buses powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRD) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.
Consequence, in the NHTSA record
If the fuel system ruptures from exposure to heat, there may be an increased risk of injury.
Remedy, in the NHTSA record
Gillig will work with Agility to notify customers and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 15 May 2020.
20V179000Received 25 Mar 2020. 8,224 units.
Electrical System / Wiring / Fuses and Circuit Breakers
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Consequence, in the NHTSA record
With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 24 Apr 2020.
19V451000Received 14 Jun 2019. 25 units.
Structure / Emergency / Escape/Egress/Exit
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2018-2019 Low Floor vehicles equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Consequence, in the NHTSA record
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Remedy, in the NHTSA record
Gillig will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began June 27, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 27 Jun 2019.
19V193000Received 8 Mar 2019. 965 units.
Exterior Lighting / Headlights
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.
Consequence, in the NHTSA record
A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.
Remedy, in the NHTSA record
Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 1 Apr 2019.
19V059000Received 28 Jan 2019. 3,659 units.
Steering / Linkages / Drag / Link / Connection
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2016-2018 Low Floor buses. The ball stud of the steering system draglink may not have been properly tightened.
Consequence, in the NHTSA record
If the ball stud is insufficiently tightened, the ball stud may wear, resulting in reduced handling and stability, increasing the risk of crash.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will inspect and correct the ball stud tightness, as necessary, free of charge. The recall began March 20, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 20 Mar 2019.
18V789000Received 9 Nov 2018. 4,469 units.
Parking Brake / Conventional / Air
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2013-2018 Gillig Low Floor transit buses equipped with disk brakes. The spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.
Consequence, in the NHTSA record
Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while moving. Either condition may increase the risk of a crash.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. The recall began December 10, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 10 Dec 2018.
18V665000Received 25 Sep 2018. 90 units.
Power Train / Automatic Transmission
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2017-2018 Gillig Low Floor transit buses equipped with certain Allison transmission hybrid drive units. The pressure switches on these Drive Units may fail, possibly resulting in a loss of drive.
Consequence, in the NHTSA record
A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash.
Remedy, in the NHTSA record
Gillig will notify owners, and Allison Transmission service centers will replace the C1 and C2 pressure switches, free of charge. The recall began October 4, 2018. Owners may contact Allison Transmission at 1-800-252-5283 or Gillig customer service at 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 4 Oct 2018.
18V511000Received 9 Aug 2018. 178 units.
Exterior Lighting / Turn Signal
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2012-2018 Gillig Low Floor vehicles. The front and rear turn signals on these vehicles may flash at different rates, potentially confusing other drivers of the vehicle's intention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
The mismatched flashing may confuse other drivers, increasing the risk of a crash.
Remedy, in the NHTSA record
Gillig will notify the owner of the buses, and dealers will reprogram the turn signals with new software, free of charge. The recall began August 30, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 30 Aug 2018.
18V418000Received 20 Jun 2018. 25,579 units.
Exterior Lighting / Turn Signal / Flasher Unit
Defect, in the NHTSA record
Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
The reduced visibility of the turn signals can increase the risk of a crash.
Remedy, in the NHTSA record
Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Report filed by Gillig LLC. Owner notification date in the NHTSA record: 2 Aug 2018.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2018 Gillig LOW FloorThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2018 Gillig LOW Floor: recalls and complaints. https://recallregister.com/vehicle/gillig/low-floor/2018/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Gillig, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2018 Gillig LOW Floor?: 52,743 units in 13 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Gillig LOW Floor have for all model years?: NHTSA lists 90 recall campaigns for the Gillig LOW Floor, model years 1997 to 2026. 13 of them name the 2018 model year.
Is an NHTSA investigation of the 2018 Gillig LOW Floor open?: The NHTSA investigation file has no investigation that names this model year.