2011 Gillig LOW Floor: recalls and complaints

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• 18V41800020 Jun 2018Exterior Lighting / Turn Signal / Flasher Unit
• 17V11900024 Feb 2017Exterior Lighting / Turn Signal
• 16V01100013 Jan 2016Seats
• 15V4200001 Jul 2015Electrical System / Wiring / Front Underhood
• 15V2620005 May 2015Engine and Engine Cooling / Engine
• 14V35800023 Jun 2014Engine and Engine Cooling / Engine
• 14V08400027 Feb 2014Engine and Engine Cooling / Engine
• 11V5750008 Dec 2011Equipment
• 11V44600025 Aug 2011Steering / Column
• 11V41100010 Aug 2011Engine and Engine Cooling

1. 18V418000Received 20 Jun 2018. 25,579 units.

   Exterior Lighting / Turn Signal / Flasher Unit

   Defect, in the NHTSA record

   Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   The reduced visibility of the turn signals can increase the risk of a crash.

   Remedy, in the NHTSA record

   Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

   Report filed by Gillig LLC. Owner notification date in the NHTSA record: 2 Aug 2018.

2. 17V119000Received 24 Feb 2017. 17,056 units.

   Exterior Lighting / Turn Signal

   Defect, in the NHTSA record

   Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   The reduced visibility of the turn signals may increase the risk of a crash.

   Remedy, in the NHTSA record

   Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

   Report filed by Gillig LLC. Owner notification date in the NHTSA record: 7 Jun 2019.

3. 16V011000Received 13 Jan 2016. 6,734 units.

   Seats

   Defect, in the NHTSA record

   Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 1, 2010 to October 30, 2015, equipped with Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

   Consequence, in the NHTSA record

   If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

   Remedy, in the NHTSA record

   Gillig will notify the owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on March 1, 2016. Owners may contact Gillig customer service at 1-800-735-1500.

   Report filed by Gillig LLC. Owner notification date in the NHTSA record: 1 Mar 2016.

4. 15V420000Received 1 Jul 2015. 6,971 units.

   Electrical System / Wiring / Front Underhood

   Defect, in the NHTSA record

   Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 13, 2010, to June 12, 2015. Due to the routing of the grid heater electrical power cable, the cable may chafe against a fuel injector hard line.

   Consequence, in the NHTSA record

   If the electrical power cable rubs against the injector fuel line, the cable may short circuit or the fuel line may leak fuel. Either possibility increases the risk of a fire.

   Remedy, in the NHTSA record

   Gillig will notify owners, and dealers will inspect the grid heater power cable/hard injector fuel line for wear, and will properly route and support the grid heater power cable, free of charge. The recall began on July 17, 2015. Owners may contact Gillig customer service at 1-800-735-1500.

   Report filed by Gillig LLC. Owner notification date in the NHTSA record: 17 Jul 2015.

5. 15V262000Received 5 May 2015. 1,101 units.

   Engine and Engine Cooling / Engine

   Defect, in the NHTSA record

   Gillig LLC (Gillig) is recalling certain model year 2010-2015 Lowfloor vehicles manufactured August 26, 2010, to April 30, 2015. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

   Consequence, in the NHTSA record

   If engine oil comes into contact with a hot surface, there is an increased risk of a fire.

   Remedy, in the NHTSA record

   Gillig will notify owners, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 2, 2015. Owners may contact Gillig customer service at 1-800-735-1500.

   Report filed by Gillig LLC. Owner notification date in the NHTSA record: 2 Jun 2015.

6. 14V358000Received 23 Jun 2014. 648 units.

   Engine and Engine Cooling / Engine

   Defect, in the NHTSA record

   Gillig, LLC (Gillig) is recalling certain model year 2007-2014 Lowfloor transit buses manufactured September 26, 2007, through January 24, 2014. In the affected vehicles, the engine oil sampling hose may leak oil due to being routed too closely to hot engine exhaust components.

   Consequence, in the NHTSA record

   If the sampling hose leaks oil in the presence of hot engine engine exhaust components, there is an increased risk of fire.

   Remedy, in the NHTSA record

   Gillig will notify owners, and dealers will inspect the oil sampling hose. If the hose is routed too closely, the hose will be removed, replaced and rerouted to provide appropriate clearance of the hot components. The recall is expected to begin in early August 2014. Owners may contact Gillig customer service at 1-800-735-1500.

   Report filed by Gillig LLC. Owner notification date in the NHTSA record: 31 Jul 2014.

7. 14V084000Received 27 Feb 2014. 643 units.

   Engine and Engine Cooling / Engine

   Defect, in the NHTSA record

   Gillig LLC is recalling certain model year 2010-2014 Lowfloor transit buses manufactured August 26, 2010, through February 14, 2014, and equipped with certain Cummins Westport model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.

   Consequence, in the NHTSA record

   The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire.

   Remedy, in the NHTSA record

   Cummins Inc. and Cummins Wesport Inc. will notify owners, and dealers will upload a new ECM calibration, free of charge. The recall began on March 20, 2014. Owners may contact Gillig LLC at 1-510-785-1500 or Cummins Inc. at 1-800-343-7357.

   Report filed by Gillig LLC. Owner notification date in the NHTSA record: 20 Mar 2014.

8. 11V575000Received 8 Dec 2011. 63 units.

   Equipment

   Defect, in the NHTSA record

   Gillig is recalling certain model year 2011 low floor buses manufactured from august 1, 2011, through october 21, 2011, equipped with parker hydraulic pumps. Some hydraulic steering pumps do not deliver enough fluid or pressure to the steering gear, making the buses difficult to steer at low speeds.

   Consequence, in the NHTSA record

   An unexpected change in the effort required by the driver to turn the steering wheel may affect the drivers’ control of the vehicle, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Gillig will notify owners, and in conjunction with parker technicians parker will replace the spool inside the valve assembly. For pumps with valve subassembly date code 14/11 the entire pump will be replaced. This service will be performed free of charge. The safety recall is expected to begin during january 2012. Owners may contact gillig service at 1-800-735-1500.

   Report filed by GILLIG CORPORATION. Owner notification date in the NHTSA record: 16 Jan 2012.

9. 11V446000Received 25 Aug 2011. 291 units.

   Steering / Column

   Defect, in the NHTSA record

   Gillig is recalling certain model year 2011 low floor buses manufactured from june 13, 2011, through august 12, 2011, equipped with trw tc34023 steering columns with date codes starting 157 1 11 and ending 228 1 11. The tooth profile and spacing of the tilt lock teeth on the support bracket may be incorrect, preventing the tilt lock bar from fully engaging. This may allow the steering column to slip from the driver- set tilt location and move upward until it locks in another tilt position.

   Consequence, in the NHTSA record

   This unintended movement of the steering column may interfere with the drivers control of the vehicle and increase risk of a crash.

   Remedy, in the NHTSA record

   Gillig will notify owners and gillig will replace the steering column free of charge. The safety recall began on september 16, 2011. Owners may contact gillig field service at 1-800-735-1500.

   Report filed by GILLIG CORPORATION. Owner notification date in the NHTSA record: 14 Sep 2011.

10. 11V411000Received 10 Aug 2011. 563 units.

    Engine and Engine Cooling

    Defect, in the NHTSA record

    Gillig is recalling certain model year 2010-2011 lowfloor buses equipped with cummins engines. The v-band clamp assembly used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc) diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.

    Consequence, in the NHTSA record

    If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.

    Remedy, in the NHTSA record

    Gillig is working with cummins to identify owners. Cummins is handling the owner notification and remedy for this campaign please see NHTSA recall 11e-031. Owners may contact cummins at 1-812-377-5000.

    Report filed by GILLIG CORPORATION. Owner notification date in the NHTSA record: 13 Sep 2011.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19976
2. 199810
3. 199910
4. 200010
5. 200110
6. 20028
7. 20039
8. 20048
9. 20054
10. 20065
11. 20078
12. 20085
13. 20095
14. 20109
15. 201110
16. 201211
17. 201317
18. 201423
19. 201519
20. 201620
21. 201715
22. 201813
23. 201912
24. 202014
25. 202112
26. 202211
27. 202315
28. 20249
29. 20254
30. 20262

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Gillig LOW Floor: all model years
• Gillig: 7 model lines

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• NHTSA page of the 2011 Gillig LOW FloorThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2011 Gillig LOW Floor?

59,649 units in 10 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Gillig LOW Floor have for all model years?

NHTSA lists 90 recall campaigns for the Gillig LOW Floor, model years 1997 to 2026. 10 of them name the 2011 model year.

Is an NHTSA investigation of the 2011 Gillig LOW Floor open?

The NHTSA investigation file has no investigation that names this model year.