Unknown or Other: complaints and recalls by model

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

For all vehicles in the file, the figure for Unknown or Other is 32.6 per 1,000 component mentions. The NHTSA files have no sales figures. A model line with more vehicles on the road gets more complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Component: The part or the system that a complaint or a recall campaign names. NHTSA has a fixed list of component names.

1. 21V321000Received 5 May 2021. 46 units.

   Unknown or Other

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

   Consequence, in the NHTSA record

   Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.

   Remedy, in the NHTSA record

   Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 01F1. Owner notification date in the NHTSA record: 20 May 2021. The campaign has 10 make, model and year entries.

2. 20V561000Received 16 Sep 2020. 23 units.

   Unknown or Other

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

   Consequence, in the NHTSA record

   Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.

   Remedy, in the NHTSA record

   Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9.

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 01E9. Owner notification date in the NHTSA record: 6 Oct 2020. The campaign has 7 make, model and year entries.

3. 19V693000Received 2 Oct 2019. 19 units.

   Unknown or Other

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

   Consequence, in the NHTSA record

   Failure to identify loose safety related parts can increase the risk of crash and injury.

   Remedy, in the NHTSA record

   DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VSX566ZP25. Owner notification date in the NHTSA record: 15 Nov 2019. The campaign has 10 make, model and year entries.

4. 19V679000Received 25 Sep 2019. 113 units.

   Unknown or Other

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

   Consequence, in the NHTSA record

   If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

   Remedy, in the NHTSA record

   Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 01D7. Owner notification date in the NHTSA record: 6 Nov 2019. The campaign has 22 make, model and year entries.

5. 19V462000Received 14 Jun 2019. 6 units.

   Unknown or Other

   Defect, in the NHTSA record

   Caterpillar Inc. (Caterpillar) is recalling certain 2015-2019 Progress Rail 75HRT SkyTrim Hi-Rail vehicles. The boom cradle includes a support plate that may block the driver's visibility. Additionally, the slew may be insufficient, which may result in the detachment of the boom from the cradle while the vehicle is in motion.

   Consequence, in the NHTSA record

   The lack of visibility may increase the risk of crash. The detachment of the boom and cradle may become a road hazard, increasing the risk of crash.

   Remedy, in the NHTSA record

   Caterpillar will notify owners, and Progress Rail dealers will relocate the boom cradle to provide visibility for the driver, and revise the boom hydraulic circuit to prevent an inadvertent boom in the event of a hose failure or leak. These repairs will be performed free of charge. The recall began August 12, 2019. Owners may contact Caterpillar customer service at 1-800-447-4986.

   Report filed by Caterpillar Inc.. Owner notification date in the NHTSA record: 12 Aug 2019. The campaign has 5 make, model and year entries.

6. 19V357000Received 13 May 2019. 287 units.

   Unknown or Other

   Defect, in the NHTSA record

   Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2019-2020 855S and 1172 Truck Campers. There may be a large gap between the fold down bunk bed, while it is in the sleeping position, and the window near the sleeping area.

   Consequence, in the NHTSA record

   An occupant may fall and get stuck in the gap, increasing the risk of injury.

   Remedy, in the NHTSA record

   Lance Camper will notify owners and dealers will attach a warning label, free of charge. The recall began July 8, 2019. Owners may contact Lance Camper customer service at 1-661-949-3322.

   Report filed by Lance Camper Manufacturing. Corp.. Owner notification date in the NHTSA record: 8 Jul 2019. The campaign has 4 make, model and year entries.

7. 19V222000Received 20 Mar 2019. 7 units.

   Unknown or Other

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

   Consequence, in the NHTSA record

   Failure to identify loose safety related parts can increase the risk of crash and injury.

   Remedy, in the NHTSA record

   DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VSX566ZP25. Owner notification date in the NHTSA record: 17 May 2019. The campaign has 6 make, model and year entries.

8. 18V329000Received 16 May 2018. 252 units.

   Unknown or Other

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

   Consequence, in the NHTSA record

   If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

   Remedy, in the NHTSA record

   Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 01C5/01C6. Owner notification date in the NHTSA record: 29 Nov 2018. The campaign has 32 make, model and year entries.

9. 13V632000Received 18 Dec 2013. 552 units.

   Unknown or Other

   Defect, in the NHTSA record

   Airstream, Inc. (Airstream) is recalling 2013-2014 Airstream Interstate recereational vehicles manufactured August 2012 through October 2013. In the affected vehicles, the installation of the propane tank and the regulator may damage the regulator, allowing propane to escape out of the safety release vent if it experiences an over pressurized condition.

   Consequence, in the NHTSA record

   If the vehicle is parked in an enclosed storage area, in the presence of an ignition source, the escaping propane can collect and potentially cause a fire and or explosion to occur.

   Remedy, in the NHTSA record

   Airstream will notify owners, and dealers will replace the regulator on the propane tank, free of charge. The recall began on February 4, 2014. Owners may contact the Airstream Warranty/Service Department by phone at 1-937-596-6111.

   Report filed by Airstream, Inc.. Owner notification date in the NHTSA record: 4 Feb 2014. The campaign has 2 make, model and year entries.

10. 09V156000Received 7 May 2009. 123 units.

    Unknown or Other

    Defect, in the NHTSA record

    Petersen is recalling 123 my 1998-2009 rs3 grapple trucks. Under long-term use, the spindle portion of the head assembly may develop cracks.

    Consequence, in the NHTSA record

    These cracks pose a potentially serious danger which could result in the breaking of the spindle, resulting in the boom separating from the pedestal without warning, and could result in serious injury or death.

    Remedy, in the NHTSA record

    Petersen will replace the head assemblies with a new design free of charge. The recall began on april 21, 2009. Owners may contact petersen at 1-800-930-5623.

    Report filed by PETERSEN INDUSTRIES. Owner notification date in the NHTSA record: 21 May 2009. The campaign has 12 make, model and year entries.

11. 03V236000Received 7 Jul 2003. 14 units.

    Unknown or Other

    Defect, in the NHTSA record

    On certain motor coaches equipped with a chz wheelchair lift supplied by koslift, due to a specification change, the mounting pedestal of the telescopic cylinder may crack and break.

    Consequence, in the NHTSA record

    This could increase the risk of personal injury to a wheelchair occupant using the lift.

    Remedy, in the NHTSA record

    Dealers will add reinforcements to the pedestal area. Owner notification began july 1, 2003. Owners should contact koslift by fax to 31-36-522-6205 or e-mail to mobility!koslift.com before carrying out the modification and/or abc bus at 1-800-222-2871.

    Report filed by VAN HOOL, N.V.. Manufacturer campaign number CHZ 99-197. The campaign has 2 make, model and year entries.

12. 03V234000Received 1 Jul 2003. 84 units.

    Unknown or Other

    Defect, in the NHTSA record

    On certain heavy duty trucks equipped with vertical tail pipes, the frame access grabhandle is mounted too high.

    Consequence, in the NHTSA record

    This condition could cause a person to slip and/or fall and could lead to personal injury.

    Remedy, in the NHTSA record

    Dealers will inspect the grabhandle location and if determined to be mounted too high, the handle will be relocated to the proper height. Owner notification began july 29, 2003. Owners should contact kenworth at 1-425-828-5440.

    Report filed by PACCAR INCORPORATED. Manufacturer campaign number 03KW5. Owner notification date in the NHTSA record: 29 Jul 2003. The campaign has 12 make, model and year entries.

13. 03V073000Received 6 Mar 2003. 35 units.

    Unknown or Other

    Defect, in the NHTSA record

    On certain heavy duty trucks built with international code 16sch (lower bunk webbing restraint). Four bolts hold the bunk webbing restraint latch brackets to the bunk base. These bolts were supposed to be grade 8 bolts but grade 5 bolts were installed.

    Consequence, in the NHTSA record

    In the event of a crash, the restraint may not contain the occupant as required by federal motor carrier safety regulation 393.76 "sleeper berths," and may result in property damage, personal injury, or death.

    Remedy, in the NHTSA record

    Dealers will inspect and replace all grade 5 bolts with grade 8 bolts. Owner notification began on march 17, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.

    Report filed by INTERNATIONAL TRUCK & ENGINE CORPORATION. Manufacturer campaign number 03507. Owner notification date in the NHTSA record: 17 Mar 2003. The campaign has 2 make, model and year entries.

14. 02V270000Received 3 Oct 2002. 371 units.

    Unknown or Other

    Defect, in the NHTSA record

    On certain motorcycles, the side stand legs have the potential to bend or break.

    Consequence, in the NHTSA record

    This could cause the motorcycle to fall increasing the risk of a crash.

    Remedy, in the NHTSA record

    Dealers will replace the side stand. Owner notification began october 16, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buell at 1-414-342-4680.

    Report filed by BUELL MOTORCYCLE CO.. Manufacturer campaign number 0825. Owner notification date in the NHTSA record: 16 Oct 2002. The campaign has 1 make, model and year entry.

15. 02E051000Received 4 Sep 2002. 4,000 units.

    Unknown or Other

    Defect, in the NHTSA record

    Ames panorama cargo carrier which is attached to the top of a vehicle. All of these carriers are being recalled. The straps can rip and the carrier can fly off the vehicle.

    Consequence, in the NHTSA record

    If the carrier flies off the vehicle while it is in motion, it could strike a pedestrian or another vehicle, possibly resulting in personal injury or a vehicle crash.

    Remedy, in the NHTSA record

    Northpole USA will notify all of the ames department stores that the carrier was provided to and repurchase them. Notification to customers began september 9, 2002. Owners should contact northpole USA at 800-613-1225.

    Report filed by NORTHPOLE USA. Owner notification date in the NHTSA record: 11 Sep 2002. The campaign has 2 make, model and year entries.

16. 02E047000Received 20 Aug 2002. 3,254 units.

    Unknown or Other

    Defect, in the NHTSA record

    Lift u plastic tanks or reseviors for hydraulic fluid on the wheelchair lift manufactured between august 11, 2000, and august 16, 2002. The plastic tank will melt if the pump motor overheats. The melted tank will dump hydraulic fluid and the emergency hand pump will not function.

    Consequence, in the NHTSA record

    In the event of an emergency, a wheelchair passenger will not be able to use the lift to deboard the bus.

    Remedy, in the NHTSA record

    Lift u will notify its customers and replace the plastic tank with a metal one. Owner notification is expected to begin during november 2002. Owners who do not receive the free remedy within a reasonable time should contact lift u at 209-838-2400.

    Report filed by LIFT-U. Owner notification date in the NHTSA record: 9 Dec 2002. The campaign has 1 make, model and year entry.

17. 02V198000Received 25 Jul 2002. 88 units.

    Unknown or Other

    Defect, in the NHTSA record

    On certain diesel pusher, and class a motorhomes, a bracket securing the tv in place in the front overhead cabinet above the driver may not support the weight of the tv.

    Consequence, in the NHTSA record

    The tv could become loose and fall out on the driver causing a loss of control of the vehicle and bodily injury.

    Remedy, in the NHTSA record

    Dealers will remove the tv from the front overhead cabinet and replace the installation brackets. Owner notification began july 31, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact newmar at 1-800-731-8300.

    Report filed by NEWMAR CORPORATION. Owner notification date in the NHTSA record: 31 Jul 2002. The campaign has 3 make, model and year entries.

18. 02V197000Received 23 Jul 2002. 150 units.

    Unknown or Other

    Defect, in the NHTSA record

    On certain tour type coaches equipped with parcel racks, irregularities in the installation of the fasteners used to retain the parcel racks to the coach structure could result in the fasteners loosening allowing the parcel racks to fall without warning.

    Consequence, in the NHTSA record

    In the event the fasteners become dislodged and the racks should fall while the passenger seat is occupied, personal injury to the seat occupant could occur.

    Remedy, in the NHTSA record

    Distributors and owners will be notified to immediately install interim repair bolts through the coach roof bow structure on the aisle side of the first two parcel rack sections on both the right and left side parcel racks on all affected coaches. Final repairs can then be completed at a later date. Owner notification began july 24, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact blue bird at 1-478-822-2242.

    Report filed by BLUE BIRD BODY COMPANY. Manufacturer campaign number R02GD. Owner notification date in the NHTSA record: 24 Jul 2002. The campaign has 5 make, model and year entries.

19. 02V184000Received 12 Jul 2002. 32 units.

    Unknown or Other

    Defect, in the NHTSA record

    On certain motor homes, the hydraulic lines for the bedroom slideout may be routed adjacent to the engine exhaust. The temperature of the exhaust could degrade the hose to the point a leak could develop.

    Consequence, in the NHTSA record

    If a leak were to occur, hydraulic fluid could spray on to hot exhaust or engine components and could ignite resulting in a fire.

    Remedy, in the NHTSA record

    Dealers will replace and correctly route the hydraulic lines. Owner notification began august 9, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact winnebago at 1-641-585-6939.

    Report filed by WINNEBAGO INDUSTRIES, INC.. Owner notification date in the NHTSA record: 9 Aug 2002. The campaign has 4 make, model and year entries.

20. 02E040000Received 3 Jul 2002. 14,988 units.

    Unknown or Other

    Defect, in the NHTSA record

    Auto pride product was mislabeled in the production process. The cans are labeled as 05088ap brake parts cleaner non-chlorinated formula, but the cans actually contain 05089ap brake parts cleaner, a chlorinated forumla.

    Consequence, in the NHTSA record

    Thus, as labeled, the cans do not appropriately warn the user of the chlorinated content of the product.

    Remedy, in the NHTSA record

    Crc is notifying its distributors and customers to return the product for a free replacement. Distributor/owner notification began july 11, 2002. Owners who do not receive the free remedy within a reasonable time should contact crc industries at 215-674-4300.

    Report filed by CRC INDUSTRIES, INC.. Owner notification date in the NHTSA record: 11 Jul 2002. The campaign has 1 make, model and year entry.

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Which model lines have the most component mentions of Unknown or Other?

Ford Explorer: 1,631 mentions. Chevrolet Tahoe: 894 mentions. Jeep Grand Cherokee: 889 mentions. A model line with more vehicles on the road gets more complaints.

Which name in the group Unknown or Other do complaints use most often?

Unknown or Other, with 50,971 mentions. This page lists 2 names of the group.

What is the component group Unknown or Other?

NHTSA gives each component a name in levels. The group has each name that starts with Unknown or Other. It has 51,118 component mentions in the complaint file.