2019 Ram Promaster: recalls and complaints

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• 25V87600017 Dec 2025Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor
• 25V72000023 Oct 2025Engine and Engine Cooling / Cooling System / Radiator Assembly
• 25V55200026 Aug 2025Back Over Prevention / Sensing System / Camera
• 23V30100027 Apr 2023Power Train / Automatic Transmission / Internal / Park Pawl
• 20V58200015 Oct 2020Power Train / Automatic Transmission / Lever and Linkage / Column Shift
• 20V2500005 May 2020Seat Belts / Front / Retractor
• 20V22200020 Apr 2020Seat Belts / Front / Retractor
• 20V03600023 Jan 2020Power Train / Automatic Transmission / Lever and Linkage / Column Shift
• 19V33300029 Apr 2019Seats

1. 25V876000Received 17 Dec 2025. 86 units.

   Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor

   Defect, in the NHTSA record

   Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

   Consequence, in the NHTSA record

   An unsecured wheelchair can move during transit, increasing the risk of injury.

   Remedy, in the NHTSA record

   Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

   Report filed by Rollx Vans. Owner notification date in the NHTSA record: 5 Feb 2026.

2. 25V720000Received 23 Oct 2025. 300,691 units.

   Engine and Engine Cooling / Cooling System / Radiator Assembly

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

   Consequence, in the NHTSA record

   Electrical circuits that overheat increase the risk of a fire.

   Remedy, in the NHTSA record

   Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 67C, B3C, C9C. Owner notification date in the NHTSA record: 11 Dec 2025.

3. 25V552000Received 26 Aug 2025. 219,577 units.

   Back Over Prevention / Sensing System / Camera

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

   Consequence, in the NHTSA record

   A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 59C. Owner notification date in the NHTSA record: 21 Jul 2026.

4. 23V301000Received 27 Apr 2023. 165,503 units.

   Power Train / Automatic Transmission / Internal / Park Pawl

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

   Consequence, in the NHTSA record

   A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

   Remedy, in the NHTSA record

   Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 44A. Owner notification date in the NHTSA record: 22 Jun 2023.

5. 20V582000Received 15 Oct 2020. 20 units.

   Power Train / Automatic Transmission / Lever and Linkage / Column Shift

   Defect, in the NHTSA record

   Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

   Consequence, in the NHTSA record

   The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

   Report filed by Prime-Time Specialty Vehicles. Manufacturer campaign number W00.

6. 20V250000Received 5 May 2020. 5 units.

   Seat Belts / Front / Retractor

   Defect, in the NHTSA record

   National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

   Consequence, in the NHTSA record

   An unsecured occupant has an increased risk of injury in the event of a crash.

   Remedy, in the NHTSA record

   National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.

   Report filed by National Van Builders, Inc.. Manufacturer campaign number 20E-004. Owner notification date in the NHTSA record: 19 May 2020.

7. 20V222000Received 20 Apr 2020. 205 units.

   Seat Belts / Front / Retractor

   Defect, in the NHTSA record

   TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

   Consequence, in the NHTSA record

   An unsecured occupant has an increased risk of injury in the event of a crash.

   Remedy, in the NHTSA record

   TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.

   Report filed by TransitWorks. Owner notification date in the NHTSA record: 13 May 2020.

8. 20V036000Received 23 Jan 2020. 222,207 units.

   Power Train / Automatic Transmission / Lever and Linkage / Column Shift

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

   Consequence, in the NHTSA record

   The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W00. Owner notification date in the NHTSA record: 26 May 2020.

9. 19V333000Received 29 Apr 2019. 544 units.

   Seats

   Defect, in the NHTSA record

   New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

   Consequence, in the NHTSA record

   In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

   Remedy, in the NHTSA record

   New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

   Report filed by New England Wheels. Manufacturer campaign number 18E-076. Owner notification date in the NHTSA record: 27 May 2019.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2019 Ram Promaster
• All 2019 vehicles

The table shows the 10 components with the most mentions, of 17.

Complaints that report a crash

2

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

18 Sep 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 201412
2. 201512
3. 201614
4. 201710
5. 201810
6. 20199
7. 20205
8. 20218
9. 20228
10. 20235
11. 20245
12. 20254
13. 20264

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Ram Promaster: all model years
• Ram: 10 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2019 Ram PromasterThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2019 Ram Promaster?

908,838 units in 9 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Ram Promaster have for all model years?

NHTSA lists 45 recall campaigns for the Ram Promaster, model years 2014 to 2026. 9 of them name the 2019 model year.

Which component do the complaints about the 2019 Ram Promaster name most often?

Power Train: 24 of 78 component mentions, or 307.7 per 1,000. For all 2019 vehicles the figure is 123.7 per 1,000.

Is an NHTSA investigation of the 2019 Ram Promaster open?

The NHTSA investigation file has no investigation that names this model year.