Recall Register

2024 Ram Promaster: recalls and complaints

NHTSA lists 5 recall campaigns for the 2024 Ram Promaster. The newest campaign is 25V876000. NHTSA received the report on 17 Dec 2025. The NHTSA record gives the component Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V876000, in the NHTSA record

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 537,473 units in total.

  • 25V876000Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor
  • 25V720000Engine and Engine Cooling / Cooling System / Radiator Assembly
  • 25V665000Electrical System / Propulsion System / Traction Motor / Controller / Software
  • 25V330000Back Over Prevention / Sensing System / Camera
  • 24V416000Structure / Body / Door

  1. 25V876000Received . 86 units.

    Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor

    Defect, in the NHTSA record
    Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
    Consequence, in the NHTSA record
    An unsecured wheelchair can move during transit, increasing the risk of injury.
    Remedy, in the NHTSA record
    Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

    Report filed by Rollx Vans. Owner notification date in the NHTSA record: .

  2. 25V720000Received . 300,691 units.

    Engine and Engine Cooling / Cooling System / Radiator Assembly

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
    Consequence, in the NHTSA record
    Electrical circuits that overheat increase the risk of a fire.
    Remedy, in the NHTSA record
    Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 67C, B3C, C9C. Owner notification date in the NHTSA record: .

  3. 25V665000Received . 790 units.

    Electrical System / Propulsion System / Traction Motor / Controller / Software

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
    Consequence, in the NHTSA record
    A loss of drive power increases the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 98C. Owner notification date in the NHTSA record: .

  4. 25V330000Received . 235,640 units.

    Back Over Prevention / Sensing System / Camera

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
    Consequence, in the NHTSA record
    A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 40C. Owner notification date in the NHTSA record: .

  5. 24V416000Received . 266 units.

    Structure / Body / Door

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
    Consequence, in the NHTSA record
    A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
    Remedy, in the NHTSA record
    Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 53B. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 201412
  2. 201512
  3. 201614
  4. 201710
  5. 201810
  6. 20199
  7. 20205
  8. 20218
  9. 20228
  10. 20235
  11. 20245
  12. 20254
  13. 20264

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2024 Ram Promaster: recalls and complaints. https://recallregister.com/vehicle/ram/promaster/2024/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Rollx Vans

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2024 Ram Promaster?
537,473 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Ram Promaster have for all model years?
NHTSA lists 45 recall campaigns for the Ram Promaster, model years 2014 to 2026. 5 of them name the 2024 model year.
Is an NHTSA investigation of the 2024 Ram Promaster open?
The NHTSA investigation file has no investigation that names this model year.