2018 Ram Promaster: recalls and complaints

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• 25V72000023 Oct 2025Engine and Engine Cooling / Cooling System / Radiator Assembly
• 20V58200015 Oct 2020Power Train / Automatic Transmission / Lever and Linkage / Column Shift
• 20V03600023 Jan 2020Power Train / Automatic Transmission / Lever and Linkage / Column Shift
• 19V81800015 Nov 2019Equipment / Appliance / Air Conditioner
• 19V42800011 Jun 2019Equipment
• 19V33300029 Apr 2019Seats
• 19V31300018 Apr 2019Seats
• 19V3320001 Mar 2019Seats
• 18V5240009 Aug 2018Electrical System / Wiring / Front Underhood
• 17V71200014 Nov 2017Air Bags / Side/Window

1. 25V720000Received 23 Oct 2025. 300,691 units.

   Engine and Engine Cooling / Cooling System / Radiator Assembly

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

   Consequence, in the NHTSA record

   Electrical circuits that overheat increase the risk of a fire.

   Remedy, in the NHTSA record

   Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 67C, B3C, C9C. Owner notification date in the NHTSA record: 11 Dec 2025.

2. 20V582000Received 15 Oct 2020. 20 units.

   Power Train / Automatic Transmission / Lever and Linkage / Column Shift

   Defect, in the NHTSA record

   Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

   Consequence, in the NHTSA record

   The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

   Report filed by Prime-Time Specialty Vehicles. Manufacturer campaign number W00.

3. 20V036000Received 23 Jan 2020. 222,207 units.

   Power Train / Automatic Transmission / Lever and Linkage / Column Shift

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

   Consequence, in the NHTSA record

   The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W00. Owner notification date in the NHTSA record: 26 May 2020.

4. 19V818000Received 15 Nov 2019. 99,128 units.

   Equipment / Appliance / Air Conditioner

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

   Consequence, in the NHTSA record

   An overheated fan motor increases the risk of a fire.

   Remedy, in the NHTSA record

   Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number VB2. Owner notification date in the NHTSA record: 7 Jul 2020.

5. 19V428000Received 11 Jun 2019. 325 units.

   Equipment

   Defect, in the NHTSA record

   Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

   Consequence, in the NHTSA record

   The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.

   Report filed by Unicell Body Company Inc..

6. 19V333000Received 29 Apr 2019. 544 units.

   Seats

   Defect, in the NHTSA record

   New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

   Consequence, in the NHTSA record

   In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

   Remedy, in the NHTSA record

   New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

   Report filed by New England Wheels. Manufacturer campaign number 18E-076. Owner notification date in the NHTSA record: 27 May 2019.

7. 19V313000Received 18 Apr 2019. 2,080 units.

   Seats

   Defect, in the NHTSA record

   Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

   Consequence, in the NHTSA record

   In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

   Remedy, in the NHTSA record

   MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

   Report filed by Mobility Transportation Services. Owner notification date in the NHTSA record: 19 May 2020.

8. 19V332000Received 1 Mar 2019. 90 units.

   Seats

   Defect, in the NHTSA record

   Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

   Consequence, in the NHTSA record

   In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

   Remedy, in the NHTSA record

   Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.

   Report filed by Prime-Time Specialty Vehicles.

9. 18V524000Received 9 Aug 2018. 12,779 units.

   Electrical System / Wiring / Front Underhood

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

   Consequence, in the NHTSA record

   A vehicle stall can increase the risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U87. Owner notification date in the NHTSA record: 2 Oct 2018.

10. 17V712000Received 14 Nov 2017. 3,514 units.

    Air Bags / Side/Window

    Defect, in the NHTSA record

    Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.

    Consequence, in the NHTSA record

    A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.

    Remedy, in the NHTSA record

    Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T64.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T64. Owner notification date in the NHTSA record: 11 Jan 2018.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

2

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

24 Apr 2019

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 201412
2. 201512
3. 201614
4. 201710
5. 201810
6. 20199
7. 20205
8. 20218
9. 20228
10. 20235
11. 20245
12. 20254
13. 20264

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Ram Promaster: all model years
• Ram: 10 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2018 Ram PromasterThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2018 Ram Promaster?

641,378 units in 10 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Ram Promaster have for all model years?

NHTSA lists 45 recall campaigns for the Ram Promaster, model years 2014 to 2026. 10 of them name the 2018 model year.

Which component do the complaints about the 2018 Ram Promaster name most often?

Visibility/Wiper: 3 of 12 component mentions.

Is an NHTSA investigation of the 2018 Ram Promaster open?

The NHTSA investigation file has no investigation that names this model year.