2015 Ram Promaster: recalls and complaints

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• 20V58200015 Oct 2020Power Train / Automatic Transmission / Lever and Linkage / Column Shift
• 20V03600023 Jan 2020Power Train / Automatic Transmission / Lever and Linkage / Column Shift
• 19V81800015 Nov 2019Equipment / Appliance / Air Conditioner
• 19V33300029 Apr 2019Seats
• 19V31300018 Apr 2019Seats
• 17V82400021 Dec 2017Equipment
• 17V27300025 Apr 2017Equipment / Other / Labels
• 16V52900012 Jul 2016Power Train / Automatic Transmission
• 16V25300028 Apr 2016Electrical System / Software
• 16V20200011 Apr 2016Electrical System
• 15V79900025 Nov 2015Electrical System / Ignition / Switch
• 15V22300015 Apr 2015Air Bags / Side/Window

1. 20V582000Received 15 Oct 2020. 20 units.

   Power Train / Automatic Transmission / Lever and Linkage / Column Shift

   Defect, in the NHTSA record

   Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

   Consequence, in the NHTSA record

   The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

   Report filed by Prime-Time Specialty Vehicles. Manufacturer campaign number W00.

2. 20V036000Received 23 Jan 2020. 222,207 units.

   Power Train / Automatic Transmission / Lever and Linkage / Column Shift

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

   Consequence, in the NHTSA record

   The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W00. Owner notification date in the NHTSA record: 26 May 2020.

3. 19V818000Received 15 Nov 2019. 99,128 units.

   Equipment / Appliance / Air Conditioner

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

   Consequence, in the NHTSA record

   An overheated fan motor increases the risk of a fire.

   Remedy, in the NHTSA record

   Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number VB2. Owner notification date in the NHTSA record: 7 Jul 2020.

4. 19V333000Received 29 Apr 2019. 544 units.

   Seats

   Defect, in the NHTSA record

   New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

   Consequence, in the NHTSA record

   In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

   Remedy, in the NHTSA record

   New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

   Report filed by New England Wheels. Manufacturer campaign number 18E-076. Owner notification date in the NHTSA record: 27 May 2019.

5. 19V313000Received 18 Apr 2019. 2,080 units.

   Seats

   Defect, in the NHTSA record

   Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

   Consequence, in the NHTSA record

   In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

   Remedy, in the NHTSA record

   MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

   Report filed by Mobility Transportation Services. Owner notification date in the NHTSA record: 19 May 2020.

6. 17V824000Received 21 Dec 2017. 61,791 units.

   Equipment

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   Consequence, in the NHTSA record

   If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

   Remedy, in the NHTSA record

   Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T82. Owner notification date in the NHTSA record: 14 Feb 2018.

7. 17V273000Received 25 Apr 2017. 113,896 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

   Consequence, in the NHTSA record

   The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T24. Owner notification date in the NHTSA record: 14 Jun 2017.

8. 16V529000Received 12 Jul 2016. 329,540 units.

   Power Train / Automatic Transmission

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

   Consequence, in the NHTSA record

   If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number S55. Owner notification date in the NHTSA record: 2 Nov 2016.

9. 16V253000Received 28 Apr 2016. 6,422 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

   Consequence, in the NHTSA record

   Trailer brake lights that are inoperative can increase the risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number S22. Owner notification date in the NHTSA record: 20 Jun 2016.

10. 16V202000Received 11 Apr 2016. 23,930 units.

    Electrical System

    Defect, in the NHTSA record

    Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.

    Consequence, in the NHTSA record

    An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.

    Remedy, in the NHTSA record

    Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number S24. Owner notification date in the NHTSA record: 3 Jun 2016.

11. 15V799000Received 25 Nov 2015. 16,106 units.

    Electrical System / Ignition / Switch

    Defect, in the NHTSA record

    Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster vans manufactured October 1, 2014, to June 17, 2015. The affected vehicles have an ignition switch that may have an intermittent loss of electrical contact.

    Consequence, in the NHTSA record

    An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

    Remedy, in the NHTSA record

    Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R64.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R64. Owner notification date in the NHTSA record: 4 Mar 2016.

12. 15V223000Received 15 Apr 2015. 2,408 units.

    Air Bags / Side/Window

    Defect, in the NHTSA record

    Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster City vehicles manufactured November 6, 2014, to March 17, 2015. The affected cargo and passenger vehicles have side air bag inflatable curtains that, due to an installation issue, may not deploy properly. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 214, "Side Impact Protection."

    Consequence, in the NHTSA record

    In the event of a crash, side air bag inflatable curtains that do not deploy properly may increase the risk of vehicle occupant injury.

    Remedy, in the NHTSA record

    Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains , free of charge. The recall began on May 6, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R19.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R19. Owner notification date in the NHTSA record: 6 May 2015.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2015 Ram Promaster
• All 2015 vehicles

The table shows the 10 components with the most mentions, of 16.

Complaints that report a crash

1

Complaints that report a fire

1

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

13 Apr 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 201412
2. 201512
3. 201614
4. 201710
5. 201810
6. 20199
7. 20205
8. 20218
9. 20228
10. 20235
11. 20245
12. 20254
13. 20264

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Ram Promaster: all model years
• Ram: 10 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2015 Ram PromasterThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2015 Ram Promaster?

878,072 units in 12 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Ram Promaster have for all model years?

NHTSA lists 45 recall campaigns for the Ram Promaster, model years 2014 to 2026. 12 of them name the 2015 model year.

Which component do the complaints about the 2015 Ram Promaster name most often?

Electrical System: 16 of 80 component mentions, or 200 per 1,000. For all 2015 vehicles the figure is 114.1 per 1,000.

Is an NHTSA investigation of the 2015 Ram Promaster open?

The NHTSA investigation file has no investigation that names this model year.