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2023 Ram Promaster
5 recall campaigns and 0 complaints are on NHTSA's register for the 2023 Ram Promaster; the recalls concern equipment adaptive/mobility, engine and engine cooling and back over prevention.
No consumer complaints for this model year are in the NHTSA file.
NHTSA's Office of Defects Investigation has opened 1 investigation naming this model year.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
- 25V876000EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:Reported 17 Dec 2025 · 86 units
Defect, as filed: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Filed by Rollx Vans.
- 25V720000ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLYReported 23 Oct 2025 · 300,691 units
Defect, as filed: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Consequence: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Filed by Chrysler (FCA US, LLC) (manufacturer campaign 67C, B3C, C9C).
Defect, as filed: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Filed by Chrysler (FCA US, LLC) (manufacturer campaign 66B, 79B).
Defect, as filed: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Consequence: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Filed by Chrysler (FCA US, LLC) (manufacturer campaign 53B); components: structure:body:door; seats:mid/rear assembly; equipment:other:labels.
Defect, as filed: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
Filed by Chrysler (FCA US, LLC) (manufacturer campaign 02B).
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
No consumer complaints for this model year are in the NHTSA file.
Investigations
| Action | Type | Subject | Component | Opened | Closed | Recall |
|---|---|---|---|---|---|---|
| PE26002 | Preliminary evaluation | Loss of Power Steering Assist | electrical system:wiring:connectors/plugs/receptacles | 2 Mar 2026 | open | — |
Other Ram Promaster model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2014 | 12 | 51 | 480,292 |
| 2015 | 12 | 36 | 878,072 |
| 2016 | 14 | 10 | 557,789 |
| 2017 | 10 | 12 | 500,331 |
| 2018 | 10 | 8 | 641,378 |
| 2019 | 9 | 0 | 908,838 |
| 2020 | 5 | 0 | 685,971 |
| 2021 | 8 | 0 | 708,872 |
| 2022 | 8 | 0 | 1,610,273 |
| 2023 | 5 | 0 | 1,362,220 |
| 2024 | 5 | 0 | 537,473 |
| 2025 | 4 | 0 | 537,207 |
| 2026 | 4 | 0 | 1,144,747 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Ram Promaster model years · Ram: 10 model lines
Questions and answers
How many recalls does the 2023 Ram Promaster have?
5 NHTSA recall campaigns name this model year; the most recent, 25V876000, was reported to NHTSA on 17 Dec 2025 and concerns equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:. Across all model years the Ram Promaster line has 45 campaigns.
Is there an open NHTSA investigation into the 2023 Ram Promaster?
NHTSA's investigation file lists 1 action naming this model year; the table above shows each action's opening and closing dates. An action with no closing date was still open when the file was produced.
What component do owners of the 2023 Ram Promaster complain about most?
No complaints for this model year are in the NHTSA file.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.