2018 Mercedes-Benz Metris: recalls and complaints

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• 22V4820007 Jul 2022Tires
• 22V1340008 Mar 2022Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings
• 22V09900022 Feb 2022Back Over Prevention / Sensing System / Camera
• 22V0660008 Feb 2022Service Brakes, Hydraulic / Fluid
• 21V0550005 Feb 2021Electrical System / Software
• 19V7150008 Oct 2019Electrical System / 12v/24v/48v Battery
• 19V6930002 Oct 2019Unknown or Other
• 19V48900025 Jun 2019Steering
• 19V22200020 Mar 2019Unknown or Other
• 18V49700029 Jul 2018Power Train / Driveline / Driveshaft

1. 22V482000Received 7 Jul 2022. 24,359 units.

   Tires

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."

   Consequence, in the NHTSA record

   An overloaded vehicle may cause tire failure, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2LASTRE. Owner notification date in the NHTSA record: 19 Apr 2024.

2. 22V134000Received 8 Mar 2022. 42,132 units.

   Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.

   Consequence, in the NHTSA record

   A fuel leak in the presence of an ignition source can increase the risk of a fire.

   Remedy, in the NHTSA record

   Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2KRAUCH. Owner notification date in the NHTSA record: 5 May 2022.

3. 22V099000Received 22 Feb 2022. 17,093 units.

   Back Over Prevention / Sensing System / Camera

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.

   Consequence, in the NHTSA record

   A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2RUEKAM. Owner notification date in the NHTSA record: 10 Feb 2023.

4. 22V066000Received 8 Feb 2022. 28,743 units.

   Service Brakes, Hydraulic / Fluid

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.

   Consequence, in the NHTSA record

   A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2BE42BRE. Owner notification date in the NHTSA record: 2 May 2022.

5. 21V055000Received 5 Feb 2021. 84,345 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

   Consequence, in the NHTSA record

   Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

   Remedy, in the NHTSA record

   DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VSXHERMPOS. Owner notification date in the NHTSA record: 5 May 2021.

6. 19V715000Received 8 Oct 2019. 15,160 units.

   Electrical System / 12v/24v/48v Battery

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

   Consequence, in the NHTSA record

   If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

   Remedy, in the NHTSA record

   DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2SITZAB. Owner notification date in the NHTSA record: 9 Mar 2020.

7. 19V693000Received 2 Oct 2019. 19 units.

   Unknown or Other

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

   Consequence, in the NHTSA record

   Failure to identify loose safety related parts can increase the risk of crash and injury.

   Remedy, in the NHTSA record

   DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VSX566ZP25. Owner notification date in the NHTSA record: 15 Nov 2019.

8. 19V489000Received 25 Jun 2019. 2 units.

   Steering

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.

   Consequence, in the NHTSA record

   An unexpected loss of power steering assist can increase the risk of crash.

   Remedy, in the NHTSA record

   DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2LENKEPS. Owner notification date in the NHTSA record: 2 Jul 2019.

9. 19V222000Received 20 Mar 2019. 7 units.

   Unknown or Other

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

   Consequence, in the NHTSA record

   Failure to identify loose safety related parts can increase the risk of crash and injury.

   Remedy, in the NHTSA record

   DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VSX566ZP25. Owner notification date in the NHTSA record: 17 May 2019.

10. 18V497000Received 29 Jul 2018. 6 units.

    Power Train / Driveline / Driveshaft

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.

    Consequence, in the NHTSA record

    If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

    Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 28 Sep 2018.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

The table shows the 10 components with the most mentions, of 12.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

21 Nov 2025

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20153
2. 201613
3. 201714
4. 201810
5. 201912
6. 20208
7. 20217
8. 20225
9. 20234

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz Metris: all model years
• Mercedes-Benz: 284 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2018 Mercedes-Benz MetrisThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2018 Mercedes-Benz Metris?

211,866 units in 10 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz Metris have for all model years?

NHTSA lists 31 recall campaigns for the Mercedes-Benz Metris, model years 2015 to 2023. 10 of them name the 2018 model year.

Which component do the complaints about the 2018 Mercedes-Benz Metris name most often?

Tires: 14 of 38 component mentions.

Is an NHTSA investigation of the 2018 Mercedes-Benz Metris open?

The NHTSA investigation file has no investigation that names this model year.