2016 Mercedes-Benz Metris: recalls and complaints

NHTSA lists 13 recall campaigns for the 2016 Mercedes-Benz Metris. The newest campaign is 22V482000. NHTSA received the report on 7 Jul 2022. The NHTSA record gives the component Tires. NHTSA has 126 complaints on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 22V482000, in the NHTSA record

Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

13 campaigns, newest first. 199,372 units in total.

22V4820007 Jul 2022Tires
22V09900022 Feb 2022Back Over Prevention / Sensing System / Camera
22V0660008 Feb 2022Service Brakes, Hydraulic / Fluid
21V0550005 Feb 2021Electrical System / Software
19V7150008 Oct 2019Electrical System / 12v/24v/48v Battery
19V29000010 Apr 2019Steering / Electric Power Assist System
18V83700029 Nov 2018Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings
18V33500022 May 2018Power Train / Automatic Transmission
17V59500022 Sep 2017Steering / Electric Power Assist System
17V27200021 Apr 2017Electrical System / Software
17V24400010 Apr 2017Seat Belts / Pretensioner
17V1480007 Mar 2017Lane Departure / Blind Spot Detection
16V34200024 May 2016Power Train / Axle Assembly

22V482000Received 7 Jul 2022. 24,359 units.
Tires
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Consequence, in the NHTSA record
An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2LASTRE. Owner notification date in the NHTSA record: 19 Apr 2024.
22V099000Received 22 Feb 2022. 17,093 units.
Back Over Prevention / Sensing System / Camera
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence, in the NHTSA record
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2RUEKAM. Owner notification date in the NHTSA record: 10 Feb 2023.
22V066000Received 8 Feb 2022. 28,743 units.
Service Brakes, Hydraulic / Fluid
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Consequence, in the NHTSA record
A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2BE42BRE. Owner notification date in the NHTSA record: 2 May 2022.
21V055000Received 5 Feb 2021. 84,345 units.
Electrical System / Software
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence, in the NHTSA record
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VSXHERMPOS. Owner notification date in the NHTSA record: 5 May 2021.
19V715000Received 8 Oct 2019. 15,160 units.
Electrical System / 12v/24v/48v Battery
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Consequence, in the NHTSA record
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Remedy, in the NHTSA record
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2SITZAB. Owner notification date in the NHTSA record: 9 Mar 2020.
19V290000Received 10 Apr 2019. 9,471 units.
Steering / Electric Power Assist System
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Consequence, in the NHTSA record
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2SCHRALU. Owner notification date in the NHTSA record: 15 Nov 2019.
18V837000Received 29 Nov 2018. 12,383 units.
Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.
Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 25 Jan 2019.
18V335000Received 22 May 2018. 7,433 units.
Power Train / Automatic Transmission
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Consequence, in the NHTSA record
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 11 Jul 2018.
17V595000Received 22 Sep 2017. 3 units.
Steering / Electric Power Assist System
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Consequence, in the NHTSA record
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 21 Dec 2017.
17V272000Received 21 Apr 2017. 3 units.
Electrical System / Software
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Consequence, in the NHTSA record
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 1 Sep 2017.
17V244000Received 10 Apr 2017. 305 units.
Seat Belts / Pretensioner
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.
Consequence, in the NHTSA record
If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 7 Jul 2017.
17V148000Received 7 Mar 2017. 72 units.
Lane Departure / Blind Spot Detection
Defect, in the NHTSA record
Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.
Consequence, in the NHTSA record
If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 26 May 2017.
16V342000Received 24 May 2016. 2 units.
Power Train / Axle Assembly
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded.
Consequence, in the NHTSA record
The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 11 Aug 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

126 complaints, 154 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

2016 Mercedes-Benz Metris
All 2016 vehicles

2016 Mercedes-Benz Metris: complaints by component, per 1,000 component mentions
Component	2016 Metris	All 2016 vehicles	Metris, all years	Mentions
Fuel/Propulsion System	240.3	42.9	159.1	37
Visibility/Wiper	136.4	18.5	79.5	21
Engine	103.9	171	83.3	16
Unknown or Other	97.4	110.2	102.3	15
Tires	97.4	4.7	170.5	15
Electrical System	64.9	116.2	64.4	10
Steering	58.4	66.3	75.8	9
Wheels	45.5	14.6	79.5	7
Service Brakes	26	54.2	26.5	4
Structure	19.5	47.2	11.4	3

The table shows the 10 components with the most mentions, of 20.

Complaints that report a crash: 0
Complaints that report a fire: 2
Injuries in the complaints: 1
Deaths in the complaints: 0
Date of the newest complaint: 21 May 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2016 Mercedes-Benz Metris, by the year NHTSA received them. The largest year is 2018, with 26 complaints.

Investigations

NHTSA investigations that name the 2016 Mercedes-Benz Metris
Number	Type	Subject	Component	Opened	Closed	Campaign
PE18002	Preliminary evaluation	Low Pressure Fuel Supply Hose Leak	Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings	13 Mar 2018	18 Jun 2019	18V837000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2016 Mercedes-Benz MetrisThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2016 Mercedes-Benz Metris: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/metris/2016/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Vans USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2016 Mercedes-Benz Metris?: 199,372 units in 13 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz Metris have for all model years?: NHTSA lists 31 recall campaigns for the Mercedes-Benz Metris, model years 2015 to 2023. 13 of them name the 2016 model year.
Which component do the complaints about the 2016 Mercedes-Benz Metris name most often?: Fuel/Propulsion System: 37 of 154 component mentions, or 240.3 per 1,000. For all 2016 vehicles the figure is 42.9 per 1,000.
Is an NHTSA investigation of the 2016 Mercedes-Benz Metris open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.