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2017 Mercedes-Benz Metris
The 2017 Mercedes-Benz Metris appears in 14 NHTSA recall campaigns (tires, fuel system, gasoline and back over prevention) and in 3 consumer complaints filed with the agency.
The component named most often is wheels: 666.7 of every 1,000 component mentions for this year, above the 30.1 per 1,000 across all 2017 model-year vehicles and against 54.8 per 1,000 for the Mercedes-Benz Metris line as a whole.
That is fewer than the average of 7.0 complaints per model year across the 9 Mercedes-Benz Metris model years on this register.
Complaints were received in the largest number in 2018 (3); the most recent in the file is dated 14 Dec 2018.
NHTSA's Office of Defects Investigation has opened 1 investigation naming this model year.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Consequence: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Remedy: Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
Filed by Daimler Vans USA, LLC (manufacturer campaign VS2LASTRE).
- 22V134000FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSReported 8 Mar 2022 · 42,132 units
Defect, as filed: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Filed by Daimler Vans USA, LLC (manufacturer campaign VS2KRAUCH).
Defect, as filed: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Filed by Daimler Vans USA, LLC (manufacturer campaign VS2RUEKAM).
Defect, as filed: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Consequence: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Filed by Daimler Vans USA, LLC (manufacturer campaign VS2BE42BRE).
Defect, as filed: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Filed by Daimler Vans USA, LLC (manufacturer campaign VSXHERMPOS).
Defect, as filed: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Consequence: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Filed by Daimler Vans USA, LLC (manufacturer campaign VS2SITZAB).
Defect, as filed: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Consequence: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Filed by Daimler Vans USA, LLC (manufacturer campaign VS2SCHRALU); components: steering:electric power assist system; steering.
- 18V837000FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSReported 29 Nov 2018 · 12,383 units
Defect, as filed: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Filed by Daimler Vans USA, LLC.
Defect, as filed: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
Consequence: If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Filed by Daimler Vans USA, LLC; components: power train:driveline:driveshaft; power train:automatic transmission.
Defect, as filed: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Consequence: Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Filed by Daimler Vans USA, LLC.
Defect, as filed: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Metris Vans. The front axle wheel bearings may not have been correctly seated possibly resulting in a front wheel detaching.
Consequence: The loss of a front wheel would increase the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will inspect the front axle wheel bearing retaining rings, correcting their position as necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Filed by Daimler Vans USA, LLC.
Defect, as filed: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Consequence: The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
Filed by Daimler Vans USA, LLC.
Defect, as filed: Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.
Consequence: If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
Remedy: DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Filed by Daimler Vans USA, LLC.
Defect, as filed: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2017 Mercedes-Benz Metris Vans manufactured September 9, 2016, to September 28, 2016. The affected vehicles have a passenger air bag that may have been manufactured with an incorrect Tether Activation Unit (TAU). As a result, in the event of a crash necessitating deployment of the passenger frontal air bag, the air bag may not vent properly.
Consequence: An improperly vented air bag may not protect the front passenger as expected, increasing the risk of injury.
Remedy: DVUSA will notify owners, and authorized Mercedes-Benz Sprinter dealers will replace the front passenger air bag, free of charge. The recall began February 8, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Filed by Daimler Vans USA, LLC.
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
Component mentions per 1,000 for the 2017 Mercedes-Benz Metris (black) against all 2017 model-year vehicles in the file (yellow). A complaint can name more than one component.
| Per 1,000 component mentions | 2017 | Metris line | All 2017 vehicles |
|---|---|---|---|
| Wheels | 666.7 | 54.8 | 30.1 |
| Fuel/Propulsion System | 333.3 | 328.8 | 52.3 |
| Component | Mentions | Per 1,000 | Line | All 2017 |
|---|---|---|---|---|
| Wheels | 2 | 666.7 | 54.8 | 30.1 |
| Fuel/Propulsion System | 1 | 333.3 | 328.8 | 52.3 |
3 unique complaints, 3 component mentions; 0 injuries and 0 deaths reported by complainants. Complaint narratives are not republished.
Complaints by year received
Investigations
| Action | Type | Subject | Component | Opened | Closed | Recall |
|---|---|---|---|---|---|---|
| PE18002 | Preliminary evaluation | Low Pressure Fuel Supply Hose Leak | fuel system, gasoline:delivery:hoses, lines/piping, and fittings | 13 Mar 2018 | 18 Jun 2019 | 18V837000 |
Other Mercedes-Benz Metris model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2015 | 3 | 0 | 24,529 |
| 2016 | 13 | 59 | 199,372 |
| 2017 | 14 | 3 | 241,331 |
| 2018 | 10 | 1 | 211,866 |
| 2019 | 12 | 0 | 190,950 |
| 2020 | 8 | 0 | 286,661 |
| 2021 | 7 | 0 | 156,252 |
| 2022 | 5 | 0 | 172,140 |
| 2023 | 4 | 0 | 130,008 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Mercedes-Benz Metris model years · Mercedes-Benz: 282 model lines
Questions and answers
How many recalls does the 2017 Mercedes-Benz Metris have?
14 NHTSA recall campaigns name this model year; the most recent, 22V482000, was reported to NHTSA on 7 Jul 2022 and concerns tires. Across all model years the Mercedes-Benz Metris line has 31 campaigns.
Is there an open NHTSA investigation into the 2017 Mercedes-Benz Metris?
NHTSA's investigation file lists 1 action naming this model year; the table above shows each action's opening and closing dates. An action with no closing date was still open when the file was produced.
What component do owners of the 2017 Mercedes-Benz Metris complain about most?
Wheels: 2 of 3 component mentions (666.7 per 1,000). Next is fuel/propulsion system with 1. Complaints are consumer reports and have not been verified by NHTSA.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.