Recall Register

2023 Mercedes-Benz Metris: recalls and complaints

NHTSA lists 4 recall campaigns for the 2023 Mercedes-Benz Metris. The newest campaign is 26V070000. NHTSA received the report on 6 Feb 2026. The NHTSA record gives the component Air Bags / Air Bag/Restraint Control Module. NHTSA has 2 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 26V070000, in the NHTSA record

Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 130,008 units in total.

  • 26V070000Air Bags / Air Bag/Restraint Control Module
  • 25V463000Equipment / Electrical / Infotainment / Video (Touch)screen/Monitor/Unit
  • 23V881000Fuel System, Gasoline / Delivery / Fuel Pump
  • 23V444000Fuel System, Gasoline / Delivery / Fuel Pump

  1. 26V070000Received . 52,360 units.

    Air Bags / Air Bag/Restraint Control Module

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
    Consequence, in the NHTSA record
    An air bag that does not deploy as intended increases the risk of injury in a crash.
    Remedy, in the NHTSA record
    Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2KORSRS. Owner notification date in the NHTSA record: .

  2. 25V463000Received . 43,422 units.

    Equipment / Electrical / Infotainment / Video (Touch)screen/Monitor/Unit

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
    Consequence, in the NHTSA record
    A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2GARPIN. Owner notification date in the NHTSA record: .

  3. 23V881000Received . 13,726 units.

    Fuel System, Gasoline / Delivery / Fuel Pump

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
    Consequence, in the NHTSA record
    A loss of drive power can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2KRAPUM2. Owner notification date in the NHTSA record: .

  4. 23V444000Received . 20,500 units.

    Fuel System, Gasoline / Delivery / Fuel Pump

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
    Consequence, in the NHTSA record
    A loss of drive power can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number 4790205. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

2 complaints, 4 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2023 Mercedes-Benz Metris: component mentions in complaints
ComponentMentions
Air Bags1
Seat Belts1
Lane Departure1
Steering1
Complaints that report a crash
1
Complaints that report a fire
0
Injuries in the complaints
4
Deaths in the complaints
0
Date of the newest complaint
15 Apr 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2023 Mercedes-Benz Metris, by the year NHTSA received them. The largest year is 2026, with 2 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20153
  2. 201613
  3. 201714
  4. 201810
  5. 201912
  6. 20208
  7. 20217
  8. 20225
  9. 20234

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2023 Mercedes-Benz Metris: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/metris/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Daimler Vans USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2023 Mercedes-Benz Metris?
130,008 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz Metris have for all model years?
NHTSA lists 31 recall campaigns for the Mercedes-Benz Metris, model years 2015 to 2023. 4 of them name the 2023 model year.
Which component do the complaints about the 2023 Mercedes-Benz Metris name most often?
Air Bags: 1 of 4 component mentions.
Is an NHTSA investigation of the 2023 Mercedes-Benz Metris open?
The NHTSA investigation file has no investigation that names this model year.