Recall Register

2017 Jeep Grand Cherokee: recalls and complaints

NHTSA lists 5 recall campaigns for the 2017 Jeep Grand Cherokee. The newest campaign is 23V411000. NHTSA received the report on 8 Jun 2023. The NHTSA record gives the component Engine and Engine Cooling. NHTSA has 364 complaints on file for this model year. 3 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 23V411000, in the NHTSA record

Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 5,063,919 units in total.

  • 23V411000Engine and Engine Cooling
  • 22V406000Fuel System, Diesel / Delivery / Fuel Pump
  • 20V699000Engine and Engine Cooling / Exhaust System / Emission Control / Gas Recirculation Valve (Egr Valve)
  • 18V332000Electrical System / Software
  • 16V686000Equipment

  1. 23V411000Received . 80,629 units.

    Engine and Engine Cooling

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
    Consequence, in the NHTSA record
    An engine stall can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 66A. Owner notification date in the NHTSA record: .

  2. 22V406000Received . 138,645 units.

    Fuel System, Diesel / Delivery / Fuel Pump

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
    Consequence, in the NHTSA record
    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Z46. Owner notification date in the NHTSA record: .

  3. 20V699000Received . 28,884 units.

    Engine and Engine Cooling / Exhaust System / Emission Control / Gas Recirculation Valve (Egr Valve)

    Defect, in the NHTSA record
    Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
    Consequence, in the NHTSA record
    Combustion in the intake manifold can increase the risk of a fire.
    Remedy, in the NHTSA record
    FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W79. Owner notification date in the NHTSA record: .

  4. 18V332000Received . 4,815,661 units.

    Electrical System / Software

    Defect, in the NHTSA record
    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
    Consequence, in the NHTSA record
    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
    Remedy, in the NHTSA record
    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U49,U59-U65,U68,U73. Owner notification date in the NHTSA record: .

  5. 16V686000Received . 100 units.

    Equipment

    Defect, in the NHTSA record
    Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
    Consequence, in the NHTSA record
    If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.
    Remedy, in the NHTSA record
    Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number S73. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

364 complaints, 566 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

  • 2017 Jeep Grand Cherokee
  • All 2017 vehicles
2017 Jeep Grand Cherokee: complaints by component, per 1,000 component mentions
Component2017 Grand CherokeeAll 2017 vehiclesGrand Cherokee, all yearsMentions
Engine180.2194.571.6102
Electrical System157.2118190.489
Power Train155.5118.2120.188
Unknown or Other134.3103.951.176
Fuel/Propulsion System54.847.635.631
Service Brakes51.254.737.429
Vehicle Speed Control37.12931.921
Seats35.37.240.620
Steering31.857.533.418
Air Bags26.537.556.615

The table shows the 10 components with the most mentions, of 25.

Complaints that report a crash
26
Complaints that report a fire
3
Injuries in the complaints
19
Deaths in the complaints
0
Date of the newest complaint
19 Aug 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2017 Jeep Grand Cherokee, by the year NHTSA received them. The largest year is 2019, with 49 complaints.

Investigations

NHTSA investigations that name the 2017 Jeep Grand Cherokee
NumberTypeSubjectComponentOpenedClosedCampaign
EA23001Engineering analysisHigh pressure fuel pump failureFuel System, Diesel / Delivery / Fuel Pump17 Mar 2023Open24V957
EA21002Engineering analysisDesiccated Air Bag Inflator RuptureAir Bags / Frontal / Driver Side / Inflator Module17 Sep 2021Open
PE19014Preliminary evaluationActive Head Rest Inadvertent DeploymentSeats9 Sep 201925 Feb 2026

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19890
  2. 19900
  3. 19910
  4. 19920
  5. 19937
  6. 19943
  7. 19954
  8. 19966
  9. 19975
  10. 19984
  11. 19994
  12. 20006
  13. 20014
  14. 200210
  15. 20034
  16. 20048
  17. 20053
  18. 20064
  19. 20075
  20. 20084
  21. 20092
  22. 20105
  23. 20116
  24. 201210
  25. 20139
  26. 201418
  27. 20159
  28. 20168
  29. 20175
  30. 201810
  31. 20197
  32. 20203
  33. 202112
  34. 202213
  35. 202321
  36. 202416
  37. 20254
  38. 20266

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2017 Jeep Grand Cherokee: recalls and complaints. https://recallregister.com/vehicle/jeep/grand-cherokee/2017/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Chrysler (FCA US, LLC)

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2017 Jeep Grand Cherokee?
5,063,919 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Jeep Grand Cherokee have for all model years?
NHTSA lists 128 recall campaigns for the Jeep Grand Cherokee, model years 1989 to 2026. 5 of them name the 2017 model year.
Which component do the complaints about the 2017 Jeep Grand Cherokee name most often?
Engine: 102 of 566 component mentions, or 180.2 per 1,000. For all 2017 vehicles the figure is 194.5 per 1,000.
Is an NHTSA investigation of the 2017 Jeep Grand Cherokee open?
2 investigations have no closing date in the NHTSA file, of 3 that name this model year.