2011 Jeep Grand Cherokee: recalls and complaints
NHTSA lists 6 recall campaigns for the 2011 Jeep Grand Cherokee. The newest campaign is 19V813000. NHTSA received the report on 14 Nov 2019. The NHTSA record gives the component Electrical System. NHTSA has 1,640 complaints on file for this model year. 6 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 19V813000, in the NHTSA record
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
6 campaigns, newest first. 3,053,506 units in total.
- 19V813000Electrical System
- 17V572000Service Brakes
- 15V879000Interior Lighting
- 14V530000Electrical System
- 14V391000Electrical System / Wiring
- 14V154000Service Brakes
19V813000Received . 528,594 units.
Electrical System
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
- Consequence, in the NHTSA record
A vehicle stall increases the risk of a crash.
- Remedy, in the NHTSA record
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number V62. Owner notification date in the NHTSA record: .
17V572000Received . 646,394 units.
Service Brakes
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
- Consequence, in the NHTSA record
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T59. Owner notification date in the NHTSA record: .
15V879000Received . 389,252 units.
Interior Lighting
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
- Consequence, in the NHTSA record
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R71. Owner notification date in the NHTSA record: .
14V530000Received . 189,206 units.
Electrical System
- Defect, in the NHTSA record
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
- Consequence, in the NHTSA record
A vehicle stall increases the risk of a crash.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Report filed by Chrysler Group LLC. Manufacturer campaign number P54. Owner notification date in the NHTSA record: .
14V391000Received . 653,562 units.
Electrical System / Wiring
- Defect, in the NHTSA record
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
- Consequence, in the NHTSA record
If the vanity lamp wiring shorts, there is an increased risk of fire.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Report filed by Chrysler Group LLC. Manufacturer campaign number P36. Owner notification date in the NHTSA record: .
14V154000Received . 646,498 units.
Service Brakes
- Defect, in the NHTSA record
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
- Consequence, in the NHTSA record
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Report filed by Chrysler Group LLC. Manufacturer campaign number P14. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
1,640 complaints, 2,426 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2011 Jeep Grand Cherokee
- All 2011 vehicles
| Component | 2011 Grand Cherokee | All 2011 vehicles | Grand Cherokee, all years | Mentions |
|---|---|---|---|---|
| Electrical System | 322.3 | 129 | 190.4 | 782 |
| Engine | 141.4 | 125.8 | 71.6 | 343 |
| Service Brakes | 132.7 | 48.1 | 37.4 | 322 |
| Fuel/Propulsion System | 101.8 | 45.9 | 35.6 | 247 |
| Unknown or Other | 55.2 | 63.9 | 51.1 | 134 |
| Power Train | 37.1 | 88.6 | 120.1 | 90 |
| Steering | 35.4 | 104.2 | 33.4 | 86 |
| Air Bags | 24.7 | 111.2 | 56.6 | 60 |
| Structure | 17.7 | 43.2 | 33 | 43 |
| Vehicle Speed Control | 15.3 | 39 | 31.9 | 37 |
The table shows the 10 components with the most mentions, of 30.
- Complaints that report a crash
- 53
- Complaints that report a fire
- 61
- Injuries in the complaints
- 47
- Deaths in the complaints
- 2
- Date of the newest complaint
- 18 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA21002 | Engineering analysis | Desiccated Air Bag Inflator Rupture | Air Bags / Frontal / Driver Side / Inflator Module | 17 Sep 2021 | Open | |
| PE19014 | Preliminary evaluation | Active Head Rest Inadvertent Deployment | Seats | 9 Sep 2019 | 25 Feb 2026 | |
| RQ15003 | Recall query | Post 14V-391 Headliner Fires | Electrical System | 1 May 2015 | 6 Jul 2016 | 15V879000 |
| DP14004 | Defect petition | Totally Integrated Power Module Failure | Electrical System | 25 Sep 2014 | 24 Jul 2015 | |
| EA14001 | Engineering analysis | Headliner Fires | Electrical System | 10 Jan 2014 | 12 Aug 2014 | 14V391000 |
| PE13027 | Preliminary evaluation | Headliner Fires | Electrical System | 19 Aug 2013 | 14 Jan 2014 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
- 19890
- 19900
- 19910
- 19920
- 19937
- 19943
- 19954
- 19966
- 19975
- 19984
- 19994
- 20006
- 20014
- 200210
- 20034
- 20048
- 20053
- 20064
- 20075
- 20084
- 20092
- 20105
- 20116
- 201210
- 20139
- 201418
- 20159
- 20168
- 20175
- 201810
- 20197
- 20203
- 202112
- 202213
- 202321
- 202416
- 20254
- 20266
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2011 Jeep Grand CherokeeThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2011 Jeep Grand Cherokee: recalls and complaints. https://recallregister.com/vehicle/jeep/grand-cherokee/2011/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Chrysler (FCA US LLC)
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2011 Jeep Grand Cherokee?
- 3,053,506 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Jeep Grand Cherokee have for all model years?
- NHTSA lists 128 recall campaigns for the Jeep Grand Cherokee, model years 1989 to 2026. 6 of them name the 2011 model year.
- Which component do the complaints about the 2011 Jeep Grand Cherokee name most often?
- Electrical System: 782 of 2,426 component mentions, or 322.3 per 1,000. For all 2011 vehicles the figure is 129 per 1,000.
- Is an NHTSA investigation of the 2011 Jeep Grand Cherokee open?
- 1 investigation has no closing date in the NHTSA file, of 6 that name this model year.