2002 Jeep Grand Cherokee: recalls and complaints

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

• 15V04600028 Jan 2015Air Bags / Frontal
• 12V5270008 Nov 2012Air Bags / Frontal / Sensor/Control Module-Inactive
• 09V1170009 Apr 2009Seats / Front Assembly / Seat Heater/Cooler
• 06V1990008 Jun 2006Engine and Engine Cooling / Cooling System / Fan
• 02V1040008 Apr 2002Fuel System, Gasoline / Fuel Injection System / Injectors
• 02V09900026 Mar 2002Air Bags / Frontal
• 02V03200031 Jan 2002Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings
• 01V3740005 Dec 2001Fuel System, Gasoline / Delivery
• 01V34800013 Nov 2001Engine and Engine Cooling / Exhaust System / Emission Control
• 01V28800010 Sep 2001Electrical System / Wiring / Interior/Under Dash

1. 15V046000Received 28 Jan 2015. 752,644 units.

   Air Bags / Frontal

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

   Consequence, in the NHTSA record

   Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

   Remedy, in the NHTSA record

   Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R06. Owner notification date in the NHTSA record: 29 Dec 2015.

2. 12V527000Received 8 Nov 2012. 744,822 units.

   Air Bags / Frontal / Sensor/Control Module-Inactive

   Defect, in the NHTSA record

   Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

   Consequence, in the NHTSA record

   Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.

   Report filed by CHRYSLER GROUP LLC. Manufacturer campaign number M35. Owner notification date in the NHTSA record: 13 Sep 2013.

3. 09V117000Received 9 Apr 2009. 103,409 units.

   Seats / Front Assembly / Seat Heater/Cooler

   Defect, in the NHTSA record

   Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat.

   Consequence, in the NHTSA record

   Overheating could potentially cause a fire or injury.

   Remedy, in the NHTSA record

   Dealers will replace the front seat heater elements free of charge. The recall began on november 23, 2009. Owners may contact chrysler at 1-800-853-1403.

   Report filed by CHRYSLER LLC. Manufacturer campaign number J14. Owner notification date in the NHTSA record: 23 Nov 2009.

4. 06V199000Received 8 Jun 2006. 189,479 units.

   Engine and Engine Cooling / Cooling System / Fan

   Defect, in the NHTSA record

   On certain sport utility vehicles, the plastic blades of the electric motor driven cooling fan may separate and penetrate the shroud.

   Consequence, in the NHTSA record

   If this occurs while the hood is open, a person in the vicinity of the engine could be struck by the blade and injured.

   Remedy, in the NHTSA record

   Dealers will replace the electric cooling fan modules free of charge. The recall began on september 4, 2006. Owners may contact daimlerchrysler at 1-800-853-1403.

   Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number F25. Owner notification date in the NHTSA record: 4 Sep 2006.

5. 02V104000Received 8 Apr 2002. 1,115,322 units.

   Fuel System, Gasoline / Fuel Injection System / Injectors

   Defect, in the NHTSA record

   On certain sport utility vehicles equipped with a 4.0l engine only, the design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.

   Consequence, in the NHTSA record

   This could result in a vehicle fire.

   Remedy, in the NHTSA record

   Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder. Owner notification began may 13, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

   Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number B06. Owner notification date in the NHTSA record: 13 May 2002.

6. 02V099000Received 26 Mar 2002. 27 units.

   Air Bags / Frontal

   Defect, in the NHTSA record

   On certain sport utility vehicles, the passenger air bag wiring harness was improperly manufactured.

   Consequence, in the NHTSA record

   This could cause improper air bag deployment in certain crash conditions.

   Remedy, in the NHTSA record

   Dealers will add a wiring jumper to the existing circuitry to correct this condition. Owner notification began april 29, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

   Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number B13. Owner notification date in the NHTSA record: 29 Apr 2002.

7. 02V032000Received 31 Jan 2002. 71,677 units.

   Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings

   Defect, in the NHTSA record

   Certain sport utility vehicles equipped with a fuel tank brush guard fail to comply with the requirements of FMVSS no. 301, "fuel system integrity." the onboard refueling vapor recovery (orvr) control valve can become detached during a crash, allowing fuel leakage.

   Consequence, in the NHTSA record

   Fuel leakage in the presence of an ignition source can result in a fire.

   Remedy, in the NHTSA record

   Dealers will either replace the fuel tank brush guard with a skid plate or reinforce the existing fuel tank brush guard with a reinforcement bracket. Owner notification will begin march 4, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

   Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number A10. Owner notification date in the NHTSA record: 4 Mar 2002.

8. 01V374000Received 5 Dec 2001. 50,200 units.

   Fuel System, Gasoline / Delivery

   Defect, in the NHTSA record

   Vehicle description: sport utility vehicles. The fuel inlet check valve could stick in the partially open position. This condition could cause fuel to spill out of the filler tube during refueling.

   Consequence, in the NHTSA record

   Fuel leakage in the presence of an ignition source could result in a fire.

   Remedy, in the NHTSA record

   Dealers will inspect the fuel inlet check valve. Vehicles found to have a sticking fuel inlet check valve will have the fuel tank assembly replaced. Owner notification began december 24, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

   Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number A06. Owner notification date in the NHTSA record: 24 Dec 2001.

9. 01V348000Received 13 Nov 2001. 38,700 units.

   Engine and Engine Cooling / Exhaust System / Emission Control

   Defect, in the NHTSA record

   Vehicle description: sport utility vehicles. The onboard vapor recovery system vent hose may have been misrouted. This could allow water to enter the canister which can cause fuel to spill out of the filler tube when refueling the tank.

   Consequence, in the NHTSA record

   Fuel leakage in the presence of an ignition source could result in a fire.

   Remedy, in the NHTSA record

   Dealers will inspect (and reposition as necessary) the vent hose. If the vent hose is found in the bent down position, and the vehicle has been driven more than 20 miles, the canister assembly will be replaced. Owner notification began december 3, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

   Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number A02. Owner notification date in the NHTSA record: 3 Dec 2001.

10. 01V288000Received 10 Sep 2001. 43,000 units.

    Electrical System / Wiring / Interior/Under Dash

    Defect, in the NHTSA record

    Vehicle description: certain sport utility vehicles are being recalled for a software error in the instrument cluster microprocessor. Under certain conditions, the cluster, with the majority of its gauges, illumination, and warning lamps, could become inoperative.

    Consequence, in the NHTSA record

    Driving the vehicle with an inoperative cluster could cause a distraction, increasing the risk of a crash.

    Remedy, in the NHTSA record

    Dealers will re-flash the cluster software to correct the condition. Owner notification began october 8, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

    Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number 994. Owner notification date in the NHTSA record: 8 Oct 2001.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2002 Jeep Grand Cherokee
• All 2002 vehicles

The table shows the 10 components with the most mentions, of 24.

Complaints that report a crash

46

Complaints that report a fire

11

Injuries in the complaints

45

Deaths in the complaints

0

Date of the newest complaint

15 Oct 2010

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19890
2. 19900
3. 19910
4. 19920
5. 19937
6. 19943
7. 19954
8. 19966
9. 19975
10. 19984
11. 19994
12. 20006
13. 20014
14. 200210
15. 20034
16. 20048
17. 20053
18. 20064
19. 20075
20. 20084
21. 20092
22. 20105
23. 20116
24. 201210
25. 20139
26. 201418
27. 20159
28. 20168
29. 20175
30. 201810
31. 20197
32. 20203
33. 202112
34. 202213
35. 202321
36. 202416
37. 20254
38. 20266

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Jeep Grand Cherokee: all model years
• Jeep: 30 model lines

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• NHTSA page of the 2002 Jeep Grand CherokeeThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2002 Jeep Grand Cherokee?

3,109,280 units in 10 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Jeep Grand Cherokee have for all model years?

NHTSA lists 128 recall campaigns for the Jeep Grand Cherokee, model years 1989 to 2026. 10 of them name the 2002 model year.

Which component do the complaints about the 2002 Jeep Grand Cherokee name most often?

Visibility: 324 of 1,005 component mentions, or 322.4 per 1,000. For all 2002 vehicles the figure is 50.4 per 1,000.

Is an NHTSA investigation of the 2002 Jeep Grand Cherokee open?

No. Each of the 7 investigations that name this model year has a closing date in the NHTSA file.