Recall Register

2020 Jeep Grand Cherokee: recalls and complaints

NHTSA lists 3 recall campaigns for the 2020 Jeep Grand Cherokee. The newest campaign is 23V411000. NHTSA received the report on 8 Jun 2023. The NHTSA record gives the component Engine and Engine Cooling. NHTSA has 239 complaints on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 23V411000, in the NHTSA record

Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

3 campaigns, newest first. 538,884 units in total.

  1. 23V411000Received . 80,629 units.

    Engine and Engine Cooling

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
    Consequence, in the NHTSA record
    An engine stall can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 66A. Owner notification date in the NHTSA record: .

  2. 22V406000Received . 138,645 units.

    Fuel System, Diesel / Delivery / Fuel Pump

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
    Consequence, in the NHTSA record
    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Z46. Owner notification date in the NHTSA record: .

  3. 20V191000Received . 319,610 units.

    Back Over Prevention / Sensing System / Camera

    Defect, in the NHTSA record
    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
    Consequence, in the NHTSA record
    The lingering rearview image can distract the driver, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W30-W37.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

239 complaints, 368 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

  • 2020 Jeep Grand Cherokee
  • All 2020 vehicles
2020 Jeep Grand Cherokee: complaints by component, per 1,000 component mentions
Component2020 Grand CherokeeAll 2020 vehiclesGrand Cherokee, all yearsMentions
Electrical System198.4135.8190.473
Unknown or Other171.2115.351.163
Engine135.9134.971.650
Power Train106117.7120.139
Air Bags46.224.756.617
Fuel/Propulsion System46.240.435.617
Vehicle Speed Control43.523.431.916
Service Brakes35.346.437.413
Steering35.341.333.413
Back Over Prevention27.218.82.110

The table shows the 10 components with the most mentions, of 24.

Complaints that report a crash
24
Complaints that report a fire
5
Injuries in the complaints
13
Deaths in the complaints
0
Date of the newest complaint
30 Sep 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2020 Jeep Grand Cherokee, by the year NHTSA received them. The largest year is 2025, with 65 complaints.

Investigations

NHTSA investigations that name the 2020 Jeep Grand Cherokee
NumberTypeSubjectComponentOpenedClosedCampaign
EA23001Engineering analysisHigh pressure fuel pump failureFuel System, Diesel / Delivery / Fuel Pump17 Mar 2023Open24V957

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19890
  2. 19900
  3. 19910
  4. 19920
  5. 19937
  6. 19943
  7. 19954
  8. 19966
  9. 19975
  10. 19984
  11. 19994
  12. 20006
  13. 20014
  14. 200210
  15. 20034
  16. 20048
  17. 20053
  18. 20064
  19. 20075
  20. 20084
  21. 20092
  22. 20105
  23. 20116
  24. 201210
  25. 20139
  26. 201418
  27. 20159
  28. 20168
  29. 20175
  30. 201810
  31. 20197
  32. 20203
  33. 202112
  34. 202213
  35. 202321
  36. 202416
  37. 20254
  38. 20266

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2020 Jeep Grand Cherokee: recalls and complaints. https://recallregister.com/vehicle/jeep/grand-cherokee/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Chrysler (FCA US, LLC)

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Jeep Grand Cherokee?
538,884 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Jeep Grand Cherokee have for all model years?
NHTSA lists 128 recall campaigns for the Jeep Grand Cherokee, model years 1989 to 2026. 3 of them name the 2020 model year.
Which component do the complaints about the 2020 Jeep Grand Cherokee name most often?
Electrical System: 73 of 368 component mentions, or 198.4 per 1,000. For all 2020 vehicles the figure is 135.8 per 1,000.
Is an NHTSA investigation of the 2020 Jeep Grand Cherokee open?
1 investigation has no closing date in the NHTSA file, of 1 that name this model year.