Recall Register

2021 Jeep Grand Cherokee: recalls and complaints

NHTSA lists 12 recall campaigns for the 2021 Jeep Grand Cherokee. The newest campaign is 24V436000. NHTSA received the report on 13 Jun 2024. The NHTSA record gives the component Back Over Prevention / Sensing System / Camera. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V436000, in the NHTSA record

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

12 campaigns, newest first. 2,246,522 units in total.

  • 24V436000Back Over Prevention / Sensing System / Camera
  • 24V132000Suspension / Front / Control Arm / Upper Ball Joint
  • 23V577000Back Over Prevention / Display Function
  • 23V413000Suspension / Rear / Springs / Coil Springs
  • 23V352000Steering / Column
  • 22V544000Exterior Lighting / Tail Lights
  • 22V284000Engine and Engine Cooling / Exhaust System / Emission Control / Gas Recirculation Valve (Egr Valve)
  • 22V180000Seats / Critical Fasteners
  • 21V950000Exterior Lighting / Lighting Control Module / Software
  • 21V873000Air Bags / Air Bag/Restraint Control Module / Software
  • 21V797000Exterior Lighting / Headlights
  • 21V729000Back Over Prevention / Sensing System / Camera

  1. 24V436000Received . 1,033,433 units.

    Back Over Prevention / Sensing System / Camera

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
    Consequence, in the NHTSA record
    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 66B, 79B. Owner notification date in the NHTSA record: .

  2. 24V132000Received . 338,238 units.

    Suspension / Front / Control Arm / Upper Ball Joint

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
    Consequence, in the NHTSA record
    A loss of vehicle control increases the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 10B. Owner notification date in the NHTSA record: .

  3. 23V577000Received . 162,713 units.

    Back Over Prevention / Display Function

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
    Consequence, in the NHTSA record
    A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
    Remedy, in the NHTSA record
    Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 56A. Owner notification date in the NHTSA record: .

  4. 23V413000Received . 305,282 units.

    Suspension / Rear / Springs / Coil Springs

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
    Consequence, in the NHTSA record
    Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 64A. Owner notification date in the NHTSA record: .

  5. 23V352000Received . 89,372 units.

    Steering / Column

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
    Consequence, in the NHTSA record
    A loss of steering control increases the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 58A. Owner notification date in the NHTSA record: .

  6. 22V544000Received . 99,186 units.

    Exterior Lighting / Tail Lights

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
    Consequence, in the NHTSA record
    A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Z50. Owner notification date in the NHTSA record: .

  7. 22V284000Received . 1,308 units.

    Engine and Engine Cooling / Exhaust System / Emission Control / Gas Recirculation Valve (Egr Valve)

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
    Consequence, in the NHTSA record
    An unexpected loss of drive power increases the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Z31. Owner notification date in the NHTSA record: .

  8. 22V180000Received . 4,586 units.

    Seats / Critical Fasteners

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
    Consequence, in the NHTSA record
    A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
    Remedy, in the NHTSA record
    Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Z24. Owner notification date in the NHTSA record: .

  9. 21V950000Received . 36,929 units.

    Exterior Lighting / Lighting Control Module / Software

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
    Consequence, in the NHTSA record
    Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y72. Owner notification date in the NHTSA record: .

  10. 21V873000Received . 99,255 units.

    Air Bags / Air Bag/Restraint Control Module / Software

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
    Consequence, in the NHTSA record
    Disabled air bags can increase the risk of injury to occupants in a crash.
    Remedy, in the NHTSA record
    Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y79. Owner notification date in the NHTSA record: .

  11. 21V797000Received . 7,082 units.

    Exterior Lighting / Headlights

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
    Consequence, in the NHTSA record
    Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y66. Owner notification date in the NHTSA record: .

  12. 21V729000Received . 69,138 units.

    Back Over Prevention / Sensing System / Camera

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
    Consequence, in the NHTSA record
    A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
    Remedy, in the NHTSA record
    FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y67. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19890
  2. 19900
  3. 19910
  4. 19920
  5. 19937
  6. 19943
  7. 19954
  8. 19966
  9. 19975
  10. 19984
  11. 19994
  12. 20006
  13. 20014
  14. 200210
  15. 20034
  16. 20048
  17. 20053
  18. 20064
  19. 20075
  20. 20084
  21. 20092
  22. 20105
  23. 20116
  24. 201210
  25. 20139
  26. 201418
  27. 20159
  28. 20168
  29. 20175
  30. 201810
  31. 20197
  32. 20203
  33. 202112
  34. 202213
  35. 202321
  36. 202416
  37. 20254
  38. 20266

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2021 Jeep Grand Cherokee: recalls and complaints. https://recallregister.com/vehicle/jeep/grand-cherokee/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Chrysler (FCA US, LLC)

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2021 Jeep Grand Cherokee?
2,246,522 units in 12 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Jeep Grand Cherokee have for all model years?
NHTSA lists 128 recall campaigns for the Jeep Grand Cherokee, model years 1989 to 2026. 12 of them name the 2021 model year.
Is an NHTSA investigation of the 2021 Jeep Grand Cherokee open?
The NHTSA investigation file has no investigation that names this model year.