2004 Jeep Grand Cherokee: recalls and complaints

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

• 15V67300019 Oct 2015Air Bags / Side/Window
• 15V04600028 Jan 2015Air Bags / Frontal
• 12V5270008 Nov 2012Air Bags / Frontal / Sensor/Control Module-Inactive
• 09V1170009 Apr 2009Seats / Front Assembly / Seat Heater/Cooler
• 06V1970007 Jun 2006Seats / Front Assembly / Seat Heater/Cooler
• 04V1120004 Mar 2004Electrical System / Starter Assembly
• 04V0480003 Feb 2004Equipment / Other / Labels
• 03V07900010 Mar 2003Steering / Gear Box (Other Than Rack and Pinion)

1. 15V673000Received 19 Oct 2015. 284,611 units.

   Air Bags / Side/Window

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

   Consequence, in the NHTSA record

   Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R60. Owner notification date in the NHTSA record: 5 May 2016.

2. 15V046000Received 28 Jan 2015. 752,644 units.

   Air Bags / Frontal

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

   Consequence, in the NHTSA record

   Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

   Remedy, in the NHTSA record

   Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R06. Owner notification date in the NHTSA record: 29 Dec 2015.

3. 12V527000Received 8 Nov 2012. 744,822 units.

   Air Bags / Frontal / Sensor/Control Module-Inactive

   Defect, in the NHTSA record

   Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

   Consequence, in the NHTSA record

   Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.

   Report filed by CHRYSLER GROUP LLC. Manufacturer campaign number M35. Owner notification date in the NHTSA record: 13 Sep 2013.

4. 09V117000Received 9 Apr 2009. 103,409 units.

   Seats / Front Assembly / Seat Heater/Cooler

   Defect, in the NHTSA record

   Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat.

   Consequence, in the NHTSA record

   Overheating could potentially cause a fire or injury.

   Remedy, in the NHTSA record

   Dealers will replace the front seat heater elements free of charge. The recall began on november 23, 2009. Owners may contact chrysler at 1-800-853-1403.

   Report filed by CHRYSLER LLC. Manufacturer campaign number J14. Owner notification date in the NHTSA record: 23 Nov 2009.

5. 06V197000Received 7 Jun 2006. 111,687 units.

   Seats / Front Assembly / Seat Heater/Cooler

   Defect, in the NHTSA record

   On certain sport utility vehicles equipped with heated seats, the front passenger seat electric heater element could overheat.

   Consequence, in the NHTSA record

   Overheating could potentially cause a fire.

   Remedy, in the NHTSA record

   Dealers will replace the heated seat elements. The recall began on july 24, 2006. Owners may contact daimlerchrysler at 1-800-853-1403.

   Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number F17. Owner notification date in the NHTSA record: 24 Jul 2006.

6. 04V112000Received 4 Mar 2004. 14,621 units.

   Electrical System / Starter Assembly

   Defect, in the NHTSA record

   On certain sport utility vehicles equipped with 4.0l engines, the crankshaft position sensor wiring insulation may crack and expose the wire.

   Consequence, in the NHTSA record

   In the presence of moisture, this could result in sensor malfunction, which could cause the engine to stall, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the crankshaft position sensor. Owner notification began on march 29, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.

   Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number D13. Owner notification date in the NHTSA record: 29 Mar 2004.

7. 04V048000Received 3 Feb 2004. 96 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   On certain sport utility vehicles, due to a recent software programming error, the tire, wheel, and inflation pressure information was inadvertently omitted from the vehicle certification label.

   Consequence, in the NHTSA record

   The vehicle owner would not be aware of the tire, wheel, and inflation pressure information for their vehicle.

   Remedy, in the NHTSA record

   Owners will be provided with a corrected tire certification label. Owner notification began on march 1, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.

   Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number D05. Owner notification date in the NHTSA record: 1 Mar 2004.

8. 03V079000Received 10 Mar 2003. 286 units.

   Steering / Gear Box (Other Than Rack and Pinion)

   Defect, in the NHTSA record

   On certain sport utility vehicles, the power steering gear may contain an improperly formed spacer clip, which could dislodge within the steering gear.

   Consequence, in the NHTSA record

   A dislodged clip may cause increased steering effort, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the steering gear assemblies. Owner notification began on march 12, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

   Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number C12. Owner notification date in the NHTSA record: 12 Mar 2003.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2004 Jeep Grand Cherokee
• All 2004 vehicles

The table shows the 10 components with the most mentions, of 30.

Complaints that report a crash

110

Complaints that report a fire

25

Injuries in the complaints

85

Deaths in the complaints

3

Date of the newest complaint

20 Sep 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19890
2. 19900
3. 19910
4. 19920
5. 19937
6. 19943
7. 19954
8. 19966
9. 19975
10. 19984
11. 19994
12. 20006
13. 20014
14. 200210
15. 20034
16. 20048
17. 20053
18. 20064
19. 20075
20. 20084
21. 20092
22. 20105
23. 20116
24. 201210
25. 20139
26. 201418
27. 20159
28. 20168
29. 20175
30. 201810
31. 20197
32. 20203
33. 202112
34. 202213
35. 202321
36. 202416
37. 20254
38. 20266

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Jeep Grand Cherokee: all model years
• Jeep: 35 model lines

Follow by RSS:Jeep recallsVehicle recalls

• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2004 Jeep Grand CherokeeThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2004 Jeep Grand Cherokee?

2,012,176 units in 8 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Jeep Grand Cherokee have for all model years?

NHTSA lists 128 recall campaigns for the Jeep Grand Cherokee, model years 1989 to 2026. 8 of them name the 2004 model year.

Which component do the complaints about the 2004 Jeep Grand Cherokee name most often?

Air Bags: 329 of 1,573 component mentions, or 209.2 per 1,000. For all 2004 vehicles the figure is 78.9 per 1,000.

Is an NHTSA investigation of the 2004 Jeep Grand Cherokee open?

No. Each of the 4 investigations that name this model year has a closing date in the NHTSA file.