2015 Jeep Grand Cherokee: recalls and complaints

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All updates to the register

• 23V4110008 Jun 2023Engine and Engine Cooling
• 22V4060009 Jun 2022Fuel System, Diesel / Delivery / Fuel Pump
• 20V69900012 Nov 2020Engine and Engine Cooling / Exhaust System / Emission Control / Gas Recirculation Valve (Egr Valve)
• 20V47500013 Aug 2020Engine and Engine Cooling / Engine / Diesel
• 18V33200017 May 2018Electrical System / Software
• 16V24000025 Apr 2016Power Train / Automatic Transmission / Control Module (Tcm/Pcm/Tecm)
• 16V16800023 Mar 2016Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
• 15V46900027 Jul 2015Suspension / Rear
• 15V46100023 Jul 2015Equipment / Electrical / Radio/Tape Deck/Cd Etc.

1. 23V411000Received 8 Jun 2023. 80,629 units.

   Engine and Engine Cooling

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

   Consequence, in the NHTSA record

   An engine stall can increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 66A. Owner notification date in the NHTSA record: 31 Oct 2023.

2. 22V406000Received 9 Jun 2022. 138,645 units.

   Fuel System, Diesel / Delivery / Fuel Pump

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

   Consequence, in the NHTSA record

   Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Z46. Owner notification date in the NHTSA record: 11 Jan 2024.

3. 20V699000Received 12 Nov 2020. 28,884 units.

   Engine and Engine Cooling / Exhaust System / Emission Control / Gas Recirculation Valve (Egr Valve)

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

   Consequence, in the NHTSA record

   Combustion in the intake manifold can increase the risk of a fire.

   Remedy, in the NHTSA record

   FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W79. Owner notification date in the NHTSA record: 11 Mar 2021.

4. 20V475000Received 13 Aug 2020. 58,016 units.

   Engine and Engine Cooling / Engine / Diesel

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

   Consequence, in the NHTSA record

   An engine stall can increase the risk of a crash.

   Remedy, in the NHTSA record

   FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W58. Owner notification date in the NHTSA record: 18 Feb 2021.

5. 18V332000Received 17 May 2018. 4,815,661 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

   Consequence, in the NHTSA record

   If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U49,U59-U65,U68,U73. Owner notification date in the NHTSA record: 4 Jun 2018.

6. 16V240000Received 25 Apr 2016. 811,290 units.

   Power Train / Automatic Transmission / Control Module (Tcm/Pcm/Tecm)

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

   Consequence, in the NHTSA record

   Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number S27. Owner notification date in the NHTSA record: 24 Jun 2016.

7. 16V168000Received 23 Mar 2016. 21,183 units.

   Service Brakes, Hydraulic / Foundation Components / Disc / Caliper

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.

   Consequence, in the NHTSA record

   A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number S16. Owner notification date in the NHTSA record: 12 May 2016.

8. 15V469000Received 27 Jul 2015. 5,492 units.

   Suspension / Rear

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.

   Consequence, in the NHTSA record

   If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R38. Owner notification date in the NHTSA record: 29 Jul 2015.

9. 15V461000Received 23 Jul 2015. 1,416,903 units.

   Equipment / Electrical / Radio/Tape Deck/Cd Etc.

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

   Consequence, in the NHTSA record

   Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R40. Owner notification date in the NHTSA record: 25 Aug 2015.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2015 Jeep Grand Cherokee
• All 2015 vehicles

The table shows the 10 components with the most mentions, of 28.

Complaints that report a crash

128

Complaints that report a fire

21

Injuries in the complaints

93

Deaths in the complaints

0

Date of the newest complaint

30 Sep 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19890
2. 19900
3. 19910
4. 19920
5. 19937
6. 19943
7. 19954
8. 19966
9. 19975
10. 19984
11. 19994
12. 20006
13. 20014
14. 200210
15. 20034
16. 20048
17. 20053
18. 20064
19. 20075
20. 20084
21. 20092
22. 20105
23. 20116
24. 201210
25. 20139
26. 201418
27. 20159
28. 20168
29. 20175
30. 201810
31. 20197
32. 20203
33. 202112
34. 202213
35. 202321
36. 202416
37. 20254
38. 20266

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Jeep Grand Cherokee: all model years
• Jeep: 35 model lines

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• NHTSA page of the 2015 Jeep Grand CherokeeThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2015 Jeep Grand Cherokee?

7,376,703 units in 9 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Jeep Grand Cherokee have for all model years?

NHTSA lists 128 recall campaigns for the Jeep Grand Cherokee, model years 1989 to 2026. 9 of them name the 2015 model year.

Which component do the complaints about the 2015 Jeep Grand Cherokee name most often?

Power Train: 352 of 1,780 component mentions, or 197.8 per 1,000. For all 2015 vehicles the figure is 125.6 per 1,000.

Is an NHTSA investigation of the 2015 Jeep Grand Cherokee open?

2 investigations have no closing date in the NHTSA file, of 8 that name this model year.