2013 Mercedes-Benz Sprinter 3500: recalls and complaints

NHTSA lists 5 recall campaigns for the 2013 Mercedes-Benz Sprinter 3500. The newest campaign is 21V042000. NHTSA received the report on 3 Feb 2021. The NHTSA record gives the component Electronic Stability Control (ESC) / Control Module. NHTSA has 45 complaints on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 21V042000, in the NHTSA record

DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 217,813 units in total.

21V0420003 Feb 2021Electronic Stability Control (ESC) / Control Module
18V0320009 Jan 2018Air Bags / Frontal / Passenger Side / Inflator Module
17V09300010 Feb 2017Air Bags
16V07700010 Feb 2016Air Bags / Frontal / Driver Side / Inflator Module
14V7060005 Nov 2014Equipment Adaptive/Mobility

21V042000Received 3 Feb 2021. 48,667 units.
Electronic Stability Control (ESC) / Control Module
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence, in the NHTSA record
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number NC3DREZAHA. Owner notification date in the NHTSA record: 20 Aug 2021.
18V032000Received 9 Jan 2018. 17,413 units.
Air Bags / Frontal / Passenger Side / Inflator Module
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence, in the NHTSA record
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 28 Dec 2018.
17V093000Received 10 Feb 2017. 15,338 units.
Air Bags
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Consequence, in the NHTSA record
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 26 May 2017.
16V077000Received 10 Feb 2016. 136,361 units.
Air Bags / Frontal / Driver Side / Inflator Module
Defect, in the NHTSA record
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence, in the NHTSA record
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy, in the NHTSA record
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 31 Mar 2017.
14V706000Received 5 Nov 2014. 34 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence, in the NHTSA record
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy, in the NHTSA record
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Report filed by Cummings Mobility Conversion & Supply. Manufacturer campaign number 14E-041. Owner notification date in the NHTSA record: 13 Jan 2015.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

45 complaints, 62 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

2013 Mercedes-Benz Sprinter 3500
All 2013 vehicles

2013 Mercedes-Benz Sprinter 3500: complaints by component, per 1,000 component mentions
Component	2013 Sprinter 3500	All 2013 vehicles	Sprinter 3500, all years	Mentions
Air Bags	306.5	75.3	132.5	19
Vehicle Speed Control	209.7	31.6	121.3	13
Electronic Stability Control (ESC)	161.3	17	111.9	10
Service Brakes	96.8	53.1	119.4	6
Unknown or Other	48.4	80.4	56	3
Wheels	32.3	11.4	56	2
Tires	32.3	6.9	9.3	2
Service Brakes, Air	32.3	0.4	9.3	2
Power Train	16.1	115.1	65.3	1
Forward Collision Avoidance	16.1	3.1	29.9	1

The table shows the 10 components with the most mentions, of 13.

Complaints that report a crash: 0
Complaints that report a fire: 0
Injuries in the complaints: 0
Deaths in the complaints: 0
Date of the newest complaint: 6 Oct 2023

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2013 Mercedes-Benz Sprinter 3500, by the year NHTSA received them. The largest year is 2017, with 10 complaints.

Investigations

NHTSA investigations that name the 2013 Mercedes-Benz Sprinter 3500
Number	Type	Subject	Component	Opened	Closed	Campaign
PE20014	Preliminary evaluation	Rear Wheel Speed Sensor Failure	Service Brakes, Air / Antilock / Wheel Speed Sensor	21 Sep 2020	30 Mar 2021	21V042000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2013 Mercedes-Benz Sprinter 3500The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2013 Mercedes-Benz Sprinter 3500: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/sprinter-3500/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Vans USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2013 Mercedes-Benz Sprinter 3500?: 217,813 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz Sprinter 3500 have for all model years?: NHTSA lists 91 recall campaigns for the Mercedes-Benz Sprinter 3500, model years 2007 to 2024. 5 of them name the 2013 model year.
Which component do the complaints about the 2013 Mercedes-Benz Sprinter 3500 name most often?: Air Bags: 19 of 62 component mentions, or 306.5 per 1,000. For all 2013 vehicles the figure is 75.3 per 1,000.
Is an NHTSA investigation of the 2013 Mercedes-Benz Sprinter 3500 open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.