2010 Mercedes-Benz Sprinter 3500: recalls and complaints
NHTSA lists 6 recall campaigns for the 2010 Mercedes-Benz Sprinter 3500. The newest campaign is 17V479000. NHTSA received the report on 28 Jul 2017. The NHTSA record gives the component Air Bags / Frontal / Passenger Side / Inflator Module. NHTSA has 4 complaints on file for this model year. 1 NHTSA investigation names this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 17V479000, in the NHTSA record
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
6 campaigns, newest first. 163,089 units in total.
- 17V479000Air Bags / Frontal / Passenger Side / Inflator Module
- 16V077000Air Bags / Frontal / Driver Side / Inflator Module
- 14V706000Equipment Adaptive/Mobility
- 11V210000Seat Belts
- 10V655000Structure
- 10V294000Fuel System, Gasoline / Storage / Tank Assembly / Filler Pipe and Cap
17V479000Received . 20,665 units.
Air Bags / Frontal / Passenger Side / Inflator Module
- Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence, in the NHTSA record
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .
16V077000Received . 136,361 units.
Air Bags / Frontal / Driver Side / Inflator Module
- Defect, in the NHTSA record
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Consequence, in the NHTSA record
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy, in the NHTSA record
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .
14V706000Received . 34 units.
Equipment Adaptive/Mobility
- Defect, in the NHTSA record
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
- Consequence, in the NHTSA record
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- Remedy, in the NHTSA record
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Report filed by Cummings Mobility Conversion & Supply. Manufacturer campaign number 14E-041. Owner notification date in the NHTSA record: .
11V210000Received . 3,437 units.
Seat Belts
- Defect, in the NHTSA record
Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." first, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements.
- Consequence, in the NHTSA record
In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.
- Remedy, in the NHTSA record
Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on july 15, 2011. Owners may contact mercedes-benz at 843-695-5000.
Report filed by MERCEDES-BENZ USA, LLC - DBA SPRINTER. Manufacturer campaign number L17. Owner notification date in the NHTSA record: .
10V655000Received . 3 units.
Structure
- Defect, in the NHTSA record
Mercedes benz is recalling certain model year 2007 and 2010 2500 and 3500 sprinter vehicles. The correct interior trim covering the a-pillars may not have been installed. If incorrect trim was installed on a vehicle, the vehicle would fail to comply with the requirements of federal motor vehicle safety standard 201, "occupant protection in interior impact."
- Consequence, in the NHTSA record
In the event of a vehicle crash, the vehicles may not provide the protection required by the standard if an occupant strikes the a-pillar trim.
- Remedy, in the NHTSA record
Mercedes-benz will check to see if the correct trim cover was installed and, if not, replace that trim cover with the correct one. This service will be performed free of charge. The safety recall is expected to begin during february 2011. Owners may contact mercedes-benz at 843-695-5000.
Report filed by MERCEDES-BENZ USA, LLC - DBA SPRINTER. Owner notification date in the NHTSA record: .
10V294000Received . 2,589 units.
Fuel System, Gasoline / Storage / Tank Assembly / Filler Pipe and Cap
- Defect, in the NHTSA record
Sprinter is recalling certain model year 2009 and 2010 vehicles manufactured from november 2009 through march 2010 and sold under the mercedes-benz, freightliner, and dodge brand name. The spring plate which attaches the oil filler neck to the cylinder-head cover may crack.
- Consequence, in the NHTSA record
A crack in the spring plate may result in engine oil leaking into the engine compartment from the oil filler neck, possibly leading to the accumulation of dirt in the engine compartment with subsequent soiling of the road surface which could lead to a vehicle crash.
- Remedy, in the NHTSA record
Dealers will replace the oil filler neck free of charge. Mercedes-benz USA is handling the mercedes-benz and freightliner sprinter owner notification and remedy for this campaign, and chrysler is handling the dodge sprinter owner notification and remedy for this campaign. The safety recall began on october 4, 2010. Mercedes-benz and freightliner sprinter owners may contact mbusa, LLC at 1-877-762-8276, and dodge sprinter owners may contact chrysler at 1-800-992-1997.
Report filed by SPRINTER ENGINEERING & COMPLIANCE SUPPOR. Manufacturer campaign number 2010090002. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
4 complaints, 4 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Engine | 2 |
| Air Bags | 1 |
| Service Brakes, Air | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 8 Sep 2021
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA21002 | Engineering analysis | Desiccated Air Bag Inflator Rupture | Air Bags / Frontal / Driver Side / Inflator Module | 17 Sep 2021 | Open |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2010 Mercedes-Benz Sprinter 3500The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2010 Mercedes-Benz Sprinter 3500: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/sprinter-3500/2010/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Daimler Vans USA, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2010 Mercedes-Benz Sprinter 3500?
- 163,089 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mercedes-Benz Sprinter 3500 have for all model years?
- NHTSA lists 91 recall campaigns for the Mercedes-Benz Sprinter 3500, model years 2007 to 2024. 6 of them name the 2010 model year.
- Which component do the complaints about the 2010 Mercedes-Benz Sprinter 3500 name most often?
- Engine: 2 of 4 component mentions.
- Is an NHTSA investigation of the 2010 Mercedes-Benz Sprinter 3500 open?
- 1 investigation has no closing date in the NHTSA file, of 1 that name this model year.