2023 Mercedes-Benz Sprinter 3500: recalls and complaints

NHTSA lists 6 recall campaigns for the 2023 Mercedes-Benz Sprinter 3500. The newest campaign is 24V517000. NHTSA received the report on 9 Jul 2024. The NHTSA record gives the component Suspension / Rear / Springs / Leaf Spring Assembly / U-Bolt, Leaf Spring to Axle. NHTSA has 17 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V517000, in the NHTSA record

Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 2,710 units in total.

24V5170009 Jul 2024Suspension / Rear / Springs / Leaf Spring Assembly / U-Bolt, Leaf Spring to Axle
24V22500024 Mar 2024Electrical System / Wiring
24V1660001 Mar 2024Electrical System / Wiring
23V87600021 Dec 2023Structure / Critical Fasteners
23V84900015 Dec 2023Suspension / Front
23V8060001 Dec 2023Structure / Body

24V517000Received 9 Jul 2024. 1,232 units.
Suspension / Rear / Springs / Leaf Spring Assembly / U-Bolt, Leaf Spring to Axle
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Consequence, in the NHTSA record
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3FEDERB. Owner notification date in the NHTSA record: 23 Aug 2024.
24V225000Received 24 Mar 2024. 99 units.
Electrical System / Wiring
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Consequence, in the NHTSA record
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
Remedy, in the NHTSA record
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3HVERSL. Owner notification date in the NHTSA record: 3 May 2024.
24V166000Received 1 Mar 2024. 828 units.
Electrical System / Wiring
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
Consequence, in the NHTSA record
A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
Remedy, in the NHTSA record
Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3BEFHAU. Owner notification date in the NHTSA record: 5 Apr 2024.
23V876000Received 21 Dec 2023. 387 units.
Structure / Critical Fasteners
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Consequence, in the NHTSA record
A detached partition wall can increase the risk of injury.
Remedy, in the NHTSA record
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3TREWAN. Owner notification date in the NHTSA record: 31 Jan 2024.
23V849000Received 15 Dec 2023. 33 units.
Suspension / Front
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
Consequence, in the NHTSA record
A loss of steering control can increase the risk of a crash.
Remedy, in the NHTSA record
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3FEDDOR. Owner notification date in the NHTSA record: 31 Jan 2024.
23V806000Received 1 Dec 2023. 131 units.
Structure / Body
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Consequence, in the NHTSA record
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Remedy, in the NHTSA record
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3LACKHA. Owner notification date in the NHTSA record: 4 Nov 2024.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

17 complaints, 28 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2023 Mercedes-Benz Sprinter 3500: component mentions in complaints
Component		Mentions
Forward Collision Avoidance		4
Electrical System		3
Power Train		3
Equipment		2
Vehicle Speed Control		2
Unknown or Other		2
Steering		2
Suspension		1
Structure		1
Lane Departure		1

The table shows the 10 components with the most mentions, of 17.

Complaints that report a crash: 0
Complaints that report a fire: 0
Injuries in the complaints: 0
Deaths in the complaints: 0
Date of the newest complaint: 2 Jul 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2023 Mercedes-Benz Sprinter 3500, by the year NHTSA received them. The largest year is 2024, with 8 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2023 Mercedes-Benz Sprinter 3500The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2023 Mercedes-Benz Sprinter 3500: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/sprinter-3500/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Vans USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2023 Mercedes-Benz Sprinter 3500?: 2,710 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz Sprinter 3500 have for all model years?: NHTSA lists 91 recall campaigns for the Mercedes-Benz Sprinter 3500, model years 2007 to 2024. 6 of them name the 2023 model year.
Which component do the complaints about the 2023 Mercedes-Benz Sprinter 3500 name most often?: Forward Collision Avoidance: 4 of 28 component mentions.
Is an NHTSA investigation of the 2023 Mercedes-Benz Sprinter 3500 open?: The NHTSA investigation file has no investigation that names this model year.