2016 Mercedes-Benz Sprinter 3500: recalls and complaints

NHTSA lists 16 recall campaigns for the 2016 Mercedes-Benz Sprinter 3500. The newest campaign is 21V042000. NHTSA received the report on 3 Feb 2021. The NHTSA record gives the component Electronic Stability Control (ESC) / Control Module. NHTSA has 62 complaints on file for this model year. 2 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 21V042000, in the NHTSA record

DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

16 campaigns, newest first. 276,823 units in total.

21V0420003 Feb 2021Electronic Stability Control (ESC) / Control Module
20V66300028 Oct 2020Steering / Hydraulic Power Assist / Hose, Piping, and Connections
19V0030008 Jan 2019Air Bags / Frontal / Driver Side / Inflator Module
19V0040008 Jan 2019Air Bags / Frontal / Passenger Side / Inflator Module
18V11300015 Feb 2018Equipment / Other / Labels
17V7860008 Dec 2017Equipment
17V65000016 Oct 2017Equipment / Other / Labels
17V59200022 Sep 2017Power Train / Driveline / Driveshaft
17V3640005 Jun 2017Equipment / Other / Labels
17V1490007 Mar 2017Power Train / Driveline / Driveshaft
17V09300010 Feb 2017Air Bags
16V85300028 Nov 2016Seat Belts / Front / Anchorage
16V67000015 Sep 2016Seat Belts / Rear/Other
16V35100024 May 2016Structure / Body / Roof and Pillars
16V26100029 Apr 2016Structure / Body
16V09300018 Feb 2016Equipment / Other / Labels

21V042000Received 3 Feb 2021. 48,667 units.
Electronic Stability Control (ESC) / Control Module
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence, in the NHTSA record
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number NC3DREZAHA. Owner notification date in the NHTSA record: 20 Aug 2021.
20V663000Received 28 Oct 2020. 47,667 units.
Steering / Hydraulic Power Assist / Hose, Piping, and Connections
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Consequence, in the NHTSA record
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number NV3LETULPE. Owner notification date in the NHTSA record: 23 Dec 2020.
19V003000Received 8 Jan 2019. 71,301 units.
Air Bags / Frontal / Driver Side / Inflator Module
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence, in the NHTSA record
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 15 Mar 2019.
19V004000Received 8 Jan 2019. 88,388 units.
Air Bags / Frontal / Passenger Side / Inflator Module
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence, in the NHTSA record
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 15 Mar 2019.
18V113000Received 15 Feb 2018. 17 units.
Equipment / Other / Labels
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.
Consequence, in the NHTSA record
The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 3 Apr 2018.
17V786000Received 8 Dec 2017. 550 units.
Equipment
Defect, in the NHTSA record
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence, in the NHTSA record
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy, in the NHTSA record
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Report filed by Midwest Automotive Designs, LLC. Owner notification date in the NHTSA record: 11 Dec 2017.
17V650000Received 16 Oct 2017. 2 units.
Equipment / Other / Labels
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence, in the NHTSA record
If the load capacity information is incorrect on the label, the vehicle may be overloaded, increasing the risk of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will check the label and replace it if necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 15 Dec 2017.
17V592000Received 22 Sep 2017. 109 units.
Power Train / Driveline / Driveshaft
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.
Consequence, in the NHTSA record
A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 21 Dec 2017.
17V364000Received 5 Jun 2017. 1,257 units.
Equipment / Other / Labels
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles equipped with reinforced front axles. The affected vehicles have tire labels on the B-pillar that list a tire pressure that is too low.
Consequence, in the NHTSA record
Operating the vehicle with low front tire pressures may result in tire damage, increasing the risk of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, Freightliner Sprinter and Mercedes-Benz dealers will check and replace the tire label, as necessary, free of charge. The recall began on August 5, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 5 Aug 2017.
17V149000Received 7 Mar 2017. 892 units.
Power Train / Driveline / Driveshaft
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.
Consequence, in the NHTSA record
If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.
Remedy, in the NHTSA record
DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. Interim notices informing owners of the safety risk were mailed on May 5, 2017. The recall began on July 7, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 7 Jul 2017.
17V093000Received 10 Feb 2017. 15,338 units.
Air Bags
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Consequence, in the NHTSA record
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 26 May 2017.
16V853000Received 28 Nov 2016. 28 units.
Seat Belts / Front / Anchorage
Defect, in the NHTSA record
Midwest Automotive Designs, LLC (Midwest) is recalling certain model year 2016 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2016, to September 30, 2016, equipped with certain left side seat adjusters, model number 486077 manufactured by Atwood. The affected seat adjusters may allow the seats to move in the event of a crash. As such, these adjusters fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages", and 207 "Seating Systems."
Consequence, in the NHTSA record
If the seat moves in the event of a crash, the seat occupant would be at an increased risk of injury.
Remedy, in the NHTSA record
Midwest will notify owners, and dealers will replace the left slide track, free of charge. The recall began on December 22, 2016. Owners may contact Midwest customer service at 1-574-522-4878.
Report filed by Midwest Automotive Designs, LLC. Owner notification date in the NHTSA record: 22 Dec 2016.
16V670000Received 15 Sep 2016. 271 units.
Seat Belts / Rear/Other
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured March 1, 2016, to May 31, 2016. The bolts connecting the lower seat belt connection to the rear bench seat may not have been properly tightened.
Consequence, in the NHTSA record
If the bolts were not properly tightened, the seat belt may fail to secure the seat occupant in the event of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and Sprinter dealers will inspect the connecting bolts, tightening them as necessary, free of charge. The recall began on November 18, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 18 Nov 2016.
16V351000Received 24 May 2016. 3 units.
Structure / Body / Roof and Pillars
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
Consequence, in the NHTSA record
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 11 Aug 2016.
16V261000Received 29 Apr 2016. 55 units.
Structure / Body
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.
Consequence, in the NHTSA record
If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 2 Sep 2016.
16V093000Received 18 Feb 2016. 2,278 units.
Equipment / Other / Labels
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.
Consequence, in the NHTSA record
The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 12 Apr 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

62 complaints, 96 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

2016 Mercedes-Benz Sprinter 3500
All 2016 vehicles

2016 Mercedes-Benz Sprinter 3500: complaints by component, per 1,000 component mentions
Component	2016 Sprinter 3500	All 2016 vehicles	Sprinter 3500, all years	Mentions
Power Train	145.8	127.5	65.3	14
Service Brakes	125	54.2	119.4	12
Electronic Stability Control (ESC)	125	12.6	111.9	12
Air Bags	125	42.5	132.5	12
Vehicle Speed Control	104.2	34.2	121.3	10
Electrical System	93.8	116.2	78.4	9
Wheels	72.9	14.6	56	7
Engine	52.1	171	42.9	5
Unknown or Other	31.3	110.2	56	3
Structure	20.8	47.2	26.1	2

The table shows the 10 components with the most mentions, of 18.

Complaints that report a crash: 3
Complaints that report a fire: 2
Injuries in the complaints: 6
Deaths in the complaints: 0
Date of the newest complaint: 3 Sep 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2016 Mercedes-Benz Sprinter 3500, by the year NHTSA received them. The largest year is 2019, with 17 complaints.

Investigations

NHTSA investigations that name the 2016 Mercedes-Benz Sprinter 3500
Number	Type	Subject	Component	Opened	Closed	Campaign
EA21002	Engineering analysis	Desiccated Air Bag Inflator Rupture	Air Bags / Frontal / Driver Side / Inflator Module	17 Sep 2021	Open
PE20014	Preliminary evaluation	Rear Wheel Speed Sensor Failure	Service Brakes, Air / Antilock / Wheel Speed Sensor	21 Sep 2020	30 Mar 2021	21V042000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2016 Mercedes-Benz Sprinter 3500The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2016 Mercedes-Benz Sprinter 3500: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/sprinter-3500/2016/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Vans USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2016 Mercedes-Benz Sprinter 3500?: 276,823 units in 16 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz Sprinter 3500 have for all model years?: NHTSA lists 91 recall campaigns for the Mercedes-Benz Sprinter 3500, model years 2007 to 2024. 16 of them name the 2016 model year.
Which component do the complaints about the 2016 Mercedes-Benz Sprinter 3500 name most often?: Power Train: 14 of 96 component mentions, or 145.8 per 1,000. For all 2016 vehicles the figure is 127.5 per 1,000.
Is an NHTSA investigation of the 2016 Mercedes-Benz Sprinter 3500 open?: 1 investigation has no closing date in the NHTSA file, of 2 that name this model year.