2018 Mercedes-Benz GLE 350: recalls and complaints

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All updates to the register

• 22V95500023 Dec 2022Fuel System, Gasoline / Delivery / Fuel Pump / Control/Drive Module
• 22V36500020 May 2022Electrical System / Software
• 21V12300026 Feb 2021Tires
• 21V07200012 Feb 2021Communication / Auto Crash Notification
• 21V0580005 Feb 2021Communication / Auto Crash Notification
• 18V53900016 Aug 2018Service Brakes, Hydraulic
• 18V5120003 Aug 2018Visibility / Sun/Moon Roof Assembly

1. 22V955000Received 23 Dec 2022. 348,183 units.

   Fuel System, Gasoline / Delivery / Fuel Pump / Control/Drive Module

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

   Consequence, in the NHTSA record

   An engine stall while driving increases the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2023010002 & ...0003. Owner notification date in the NHTSA record: 15 Feb 2023.

2. 22V365000Received 20 May 2022. 242,722 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

   Consequence, in the NHTSA record

   A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

   Remedy, in the NHTSA record

   The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 8 Jul 2022.

3. 21V123000Received 26 Feb 2021. 2,529 units.

   Tires

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE43 AMG, and GLE400 vehicles equipped with Continental tires. The affected tires were cured for too long during production.

   Consequence, in the NHTSA record

   Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began April 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030008.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021030008. Owner notification date in the NHTSA record: 23 Apr 2021.

4. 21V072000Received 12 Feb 2021. 67 units.

   Communication / Auto Crash Notification

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

   Consequence, in the NHTSA record

   A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021030005. Owner notification date in the NHTSA record: 31 Mar 2021.

5. 21V058000Received 5 Feb 2021. 1,292,258 units.

   Communication / Auto Crash Notification

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

   Consequence, in the NHTSA record

   Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021020025. Owner notification date in the NHTSA record: 12 Mar 2021.

6. 18V539000Received 16 Aug 2018. 9,044 units.

   Service Brakes, Hydraulic

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.

   Consequence, in the NHTSA record

   Reduced braking performance can increase the risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will bleed the rear axle brake system, free of charge. The recall began September 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080013.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2018080013. Owner notification date in the NHTSA record: 14 Sep 2018.

7. 18V512000Received 3 Aug 2018. 4 units.

   Visibility / Sun/Moon Roof Assembly

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE350 4Matic, and GLE43 AMG vehicles. During manufacturing, components of the panoramic sunroof may have been installed with a bonding primer that was incorrectly made, possibly affecting the long-term adhesion to the vehicle.

   Consequence, in the NHTSA record

   If the front cover and/or rear fixed glass are not properly adhered, they may detach, creating a road hazard and increasing the risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the panoramic sunroof, replace it if necessary, free of charge. The recall began September 7, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080006.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2018080006. Owner notification date in the NHTSA record: 7 Sep 2018.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2018 Mercedes-Benz GLE 350
• All 2018 vehicles

The table shows the 10 components with the most mentions, of 18.

Complaints that report a crash

5

Complaints that report a fire

0

Injuries in the complaints

2

Deaths in the complaints

1

Date of the newest complaint

22 Jun 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20187
2. 20192
3. 202027
4. 202114
5. 20227
6. 20233
7. 20243
8. 20251
9. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz GLE 350: all model years
• Mercedes-Benz: 284 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2018 Mercedes-Benz GLE 350The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2018 Mercedes-Benz GLE 350?

1,894,807 units in 7 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz GLE 350 have for all model years?

NHTSA lists 43 recall campaigns for the Mercedes-Benz GLE 350, model years 2018 to 2026. 7 of them name the 2018 model year.

Which component do the complaints about the 2018 Mercedes-Benz GLE 350 name most often?

Power Train: 7 of 55 component mentions, or 127.3 per 1,000. For all 2018 vehicles the figure is 102.3 per 1,000.

Is an NHTSA investigation of the 2018 Mercedes-Benz GLE 350 open?

The NHTSA investigation file has no investigation that names this model year.