2021 Mercedes-Benz GLE 350: recalls and complaints

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• 24V72400027 Sep 2024Electrical System / Wiring
• 23V88000021 Dec 2023Fuel System, Gasoline / Delivery / Fuel Pump
• 23V8350008 Dec 2023Electrical System / 12v/24v/48v Battery
• 23V17700017 Mar 2023Visibility / Defroster/Defogger/HVAC System
• 22V93600016 Dec 2022Steering / Critical Fasteners
• 22V68000012 Sep 2022Structure / Body
• 22V36500020 May 2022Electrical System / Software
• 21V83200022 Oct 2021Visibility / Glass, Side/Rear
• 21V5090002 Jul 2021Exterior Lighting / Headlights
• 21V35400014 May 2021Back Over Prevention / Sensing System / Camera
• 21V07100012 Feb 2021Electronic Stability Control (ESC) / Control Module / Software
• 21V0580005 Feb 2021Communication / Auto Crash Notification
• 20V67100030 Oct 2020Seat Belts / Rear/Other / Buckle Assembly
• 20V08900014 Feb 2020Electrical System / Instrument Cluster/Panel

1. 24V724000Received 27 Sep 2024. 10,655 units.

   Electrical System / Wiring

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE 350 and 2021-2022 GLE 450 vehicles. The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 208, "Occupant Crash Protection."

   Consequence, in the NHTSA record

   An air bag that does not deploy properly can increase the risk of injury in the event of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024100006.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2024100006. Owner notification date in the NHTSA record: 1 Nov 2024.

2. 23V880000Received 21 Dec 2023. 79,676 units.

   Fuel System, Gasoline / Delivery / Fuel Pump

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

   Consequence, in the NHTSA record

   A loss of drive power can increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 23 Feb 2024.

3. 23V835000Received 8 Dec 2023. 164 units.

   Electrical System / 12v/24v/48v Battery

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.

   Consequence, in the NHTSA record

   An overheated ground connection can increase the risk of a fire.

   Remedy, in the NHTSA record

   Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 26 Jan 2024.

4. 23V177000Received 17 Mar 2023. 61,450 units.

   Visibility / Defroster/Defogger/HVAC System

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

   Consequence, in the NHTSA record

   Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2023030014 & 15. Owner notification date in the NHTSA record: 28 Apr 2023.

5. 22V936000Received 16 Dec 2022. 69 units.

   Steering / Critical Fasteners

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350, GLE450, 2022 AMG GLE53, AMG GLE63, and GLS450 vehicles. The steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.

   Consequence, in the NHTSA record

   A loss of steering control can increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the steering coupling locking screw, free of charge. Owner notification letters were mailed January 27, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022120016.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022120016. Owner notification date in the NHTSA record: 27 Jan 2023.

6. 22V680000Received 12 Sep 2022. 161,000 units.

   Structure / Body

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

   Consequence, in the NHTSA record

   Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

   Remedy, in the NHTSA record

   Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022090010. Owner notification date in the NHTSA record: 1 Nov 2022.

7. 22V365000Received 20 May 2022. 242,722 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

   Consequence, in the NHTSA record

   A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

   Remedy, in the NHTSA record

   The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 8 Jul 2022.

8. 21V832000Received 22 Oct 2021. 23 units.

   Visibility / Glass, Side/Rear

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.

   Consequence, in the NHTSA record

   Detached rear glass can become a road hazard, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021110007. Owner notification date in the NHTSA record: 8 Dec 2021.

9. 21V509000Received 2 Jul 2021. 1,467 units.

   Exterior Lighting / Headlights

   Defect, in the NHTSA record

   Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021120011. Owner notification date in the NHTSA record: 7 Jan 2022.

10. 21V354000Received 14 May 2021. 343,191 units.

    Back Over Prevention / Sensing System / Camera

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence, in the NHTSA record

    A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

    Remedy, in the NHTSA record

    The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021050012. Owner notification date in the NHTSA record: 28 Jun 2021.

11. 21V071000Received 12 Feb 2021. 41,838 units.

    Electronic Stability Control (ESC) / Control Module / Software

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

    Consequence, in the NHTSA record

    If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021030004. Owner notification date in the NHTSA record: 31 Mar 2021.

12. 21V058000Received 5 Feb 2021. 1,292,258 units.

    Communication / Auto Crash Notification

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence, in the NHTSA record

    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021020025. Owner notification date in the NHTSA record: 12 Mar 2021.

13. 20V671000Received 30 Oct 2020. 55,326 units.

    Seat Belts / Rear/Other / Buckle Assembly

    Defect, in the NHTSA record

    Mercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating. While buckling the seat belt, the middle seat belt buckle could be pushed down into the gap below the seat cushion. If the buckle can't be retrieved, the buckle latch will be inoperable and unable to restrain an occupant.

    Consequence, in the NHTSA record

    An unrestrained occupant has an increased risk of injury in the event of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will secure the middle seat belt buckle, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110005.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020110005. Owner notification date in the NHTSA record: 18 Dec 2020.

14. 20V089000Received 14 Feb 2020. 2,101 units.

    Electrical System / Instrument Cluster/Panel

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

    Consequence, in the NHTSA record

    If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020030019. Owner notification date in the NHTSA record: 31 Mar 2020.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2021 Mercedes-Benz GLE 350
• All 2021 vehicles

The table shows the 10 components with the most mentions, of 16.

Complaints that report a crash

3

Complaints that report a fire

2

Injuries in the complaints

6

Deaths in the complaints

0

Date of the newest complaint

25 Jun 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20187
2. 20192
3. 202027
4. 202114
5. 20227
6. 20233
7. 20243
8. 20251
9. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz GLE 350: all model years
• Mercedes-Benz: 284 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2021 Mercedes-Benz GLE 350The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2021 Mercedes-Benz GLE 350?

2,291,940 units in 14 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz GLE 350 have for all model years?

NHTSA lists 43 recall campaigns for the Mercedes-Benz GLE 350, model years 2018 to 2026. 14 of them name the 2021 model year.

Which component do the complaints about the 2021 Mercedes-Benz GLE 350 name most often?

Engine: 22 of 69 component mentions, or 318.8 per 1,000. For all 2021 vehicles the figure is 137.9 per 1,000.

Is an NHTSA investigation of the 2021 Mercedes-Benz GLE 350 open?

The NHTSA investigation file has no investigation that names this model year.