2020 Mercedes-Benz GLE 350: recalls and complaints

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• 23V17700017 Mar 2023Visibility / Defroster/Defogger/HVAC System
• 22V68000012 Sep 2022Structure / Body
• 22V36500020 May 2022Electrical System / Software
• 22V2320008 Apr 2022Back Over Prevention / Display Function
• 22V09800018 Feb 2022Visibility/Wiper
• 21V81800018 Oct 2021Seats
• 21V5090002 Jul 2021Exterior Lighting / Headlights
• 21V35400014 May 2021Back Over Prevention / Sensing System / Camera
• 21V28800023 Apr 2021Equipment / Appliance / Air Conditioner
• 21V07100012 Feb 2021Electronic Stability Control (ESC) / Control Module / Software
• 21V0560005 Feb 2021Exterior Lighting / Back Up Lights
• 21V0570005 Feb 2021Structure / Interior Panels / Dashboard
• 21V0580005 Feb 2021Communication / Auto Crash Notification
• 20V67100030 Oct 2020Seat Belts / Rear/Other / Buckle Assembly
• 20V6270009 Oct 2020Power Train / Driveline / Driveshaft
• 20V6260009 Oct 2020Steering / Electric Power Assist System
• 20V43000024 Jul 2020Seats
• 20V22600022 Apr 2020Air Bags
• 20V17200020 Mar 2020Structure / Frame and Members
• 20V08900014 Feb 2020Electrical System / Instrument Cluster/Panel
• 19V7090004 Oct 2019Structure / Body / Door / Hinge and Attachments
• 19V6480009 Sep 2019Equipment / Other / Owners/Service/Other Manual
• 19V58700012 Aug 2019Equipment / Appliance / Air Conditioner
• 19V5720002 Aug 2019Fuel System, Gasoline / Storage / Tank Assembly / Filler Pipe and Cap
• 19V54000019 Jul 2019Forward Collision Avoidance / Sensing System / Radar
• 19V45900014 Jun 2019Structure
• 19V45800014 Jun 2019Air Bags / Frontal / Passenger Side / Inflator Module

1. 23V177000Received 17 Mar 2023. 61,450 units.

   Visibility / Defroster/Defogger/HVAC System

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

   Consequence, in the NHTSA record

   Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2023030014 & 15. Owner notification date in the NHTSA record: 28 Apr 2023.

2. 22V680000Received 12 Sep 2022. 161,000 units.

   Structure / Body

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

   Consequence, in the NHTSA record

   Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

   Remedy, in the NHTSA record

   Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022090010. Owner notification date in the NHTSA record: 1 Nov 2022.

3. 22V365000Received 20 May 2022. 242,722 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

   Consequence, in the NHTSA record

   A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

   Remedy, in the NHTSA record

   The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 8 Jul 2022.

4. 22V232000Received 8 Apr 2022. 126,443 units.

   Back Over Prevention / Display Function

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

   Consequence, in the NHTSA record

   An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022060007. Owner notification date in the NHTSA record: 15 Jul 2022.

5. 22V098000Received 18 Feb 2022. 6 units.

   Visibility/Wiper

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE 350 vehicles. The wiring harness connected to the prefuse box in the engine compartment might not be properly secured, which could deactivate fused components, such as power steering assist, headlights, and wipers.

   Consequence, in the NHTSA record

   Driving with inoperable power steering assist, headlights, or wipers can increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the prefuse box, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022030015. Owner notification date in the NHTSA record: 8 Apr 2022.

6. 21V818000Received 18 Oct 2021. 27 units.

   Seats

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.

   Consequence, in the NHTSA record

   Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.

   Remedy, in the NHTSA record

   Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021110010. Owner notification date in the NHTSA record: 8 Dec 2021.

7. 21V509000Received 2 Jul 2021. 1,467 units.

   Exterior Lighting / Headlights

   Defect, in the NHTSA record

   Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021120011. Owner notification date in the NHTSA record: 7 Jan 2022.

8. 21V354000Received 14 May 2021. 343,191 units.

   Back Over Prevention / Sensing System / Camera

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

   Consequence, in the NHTSA record

   A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

   Remedy, in the NHTSA record

   The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021050012. Owner notification date in the NHTSA record: 28 Jun 2021.

9. 21V288000Received 23 Apr 2021. 6,331 units.

   Equipment / Appliance / Air Conditioner

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

   Consequence, in the NHTSA record

   Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021040024. Owner notification date in the NHTSA record: 4 Jun 2021.

10. 21V071000Received 12 Feb 2021. 41,838 units.

    Electronic Stability Control (ESC) / Control Module / Software

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

    Consequence, in the NHTSA record

    If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021030004. Owner notification date in the NHTSA record: 31 Mar 2021.

11. 21V056000Received 5 Feb 2021. 8,199 units.

    Exterior Lighting / Back Up Lights

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE350 and GLE450 vehicles. The lighting control unit may malfunction and cause the left exterior reverse light to remain illuminated after the transmission is shifted into a different gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Consequence, in the NHTSA record

    If the reverse light remains illuminated in a gear other than reverse, it may cause confusion about the driver's intention to other motorists, and increase the risk of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will replace the lighting control unit, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022050004.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022050004. Owner notification date in the NHTSA record: 10 Jun 2022.

12. 21V057000Received 5 Feb 2021. 8 units.

    Structure / Interior Panels / Dashboard

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.

    Consequence, in the NHTSA record

    In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021030003. Owner notification date in the NHTSA record: 16 Apr 2021.

13. 21V058000Received 5 Feb 2021. 1,292,258 units.

    Communication / Auto Crash Notification

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence, in the NHTSA record

    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021020025. Owner notification date in the NHTSA record: 12 Mar 2021.

14. 20V671000Received 30 Oct 2020. 55,326 units.

    Seat Belts / Rear/Other / Buckle Assembly

    Defect, in the NHTSA record

    Mercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating. While buckling the seat belt, the middle seat belt buckle could be pushed down into the gap below the seat cushion. If the buckle can't be retrieved, the buckle latch will be inoperable and unable to restrain an occupant.

    Consequence, in the NHTSA record

    An unrestrained occupant has an increased risk of injury in the event of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will secure the middle seat belt buckle, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110005.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020110005. Owner notification date in the NHTSA record: 18 Dec 2020.

15. 20V627000Received 9 Oct 2020. 2 units.

    Power Train / Driveline / Driveshaft

    Defect, in the NHTSA record

    Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2020 GLE 350 vehicles. The connection of the locking ring between the front and rear part of the drive shaft might not have been installed correctly, possibly resulting in a loss of power transfer between the transfer case and the rear axle differential.

    Consequence, in the NHTSA record

    If the transfer case disconnects from the rear axle differential the vehicle could stall, increasing the risk of a crash.

    Remedy, in the NHTSA record

    The affected vehicles are still in dealer inventory, therefore no owners will be notified. Dealers will replace the drive shaft, free of charge. Both vehicles were repaired in December 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100020.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020100020. Owner notification date in the NHTSA record: 8 Dec 2020.

16. 20V626000Received 9 Oct 2020. 12,799 units.

    Steering / Electric Power Assist System

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.

    Consequence, in the NHTSA record

    If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100015/6.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020100015/6. Owner notification date in the NHTSA record: 13 Nov 2020.

17. 20V430000Received 24 Jul 2020. 1 unit.

    Seats

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE 350 vehicle. One of four bolts securing the driver's seat may not have been installed correctly and may fail.

    Consequence, in the NHTSA record

    If a driver's seat fastener bolt fails, the seat may not be properly secured, increasing the risk of injury in a crash.

    Remedy, in the NHTSA record

    MBUSA will notify the owner, and a dealer will inspect the driver's seat fastening bolts, tightening them as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080010.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020080010. Owner notification date in the NHTSA record: 31 Aug 2020.

18. 20V226000Received 22 Apr 2020. 120 units.

    Air Bags

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 and GLE 450 vehicles equipped with an electrically adjustable second-row seat. The wiring harness under the seat may become pinched during seat adjustment, possibly causing damage to the wires.

    Consequence, in the NHTSA record

    Damaged wires may cause the rear side air bags to not deploy as intended. Additionally, the driver may not be warned if the second row right seat is not locked into place correctly after using the "Easy Entry" function. Either of these scenarios can increase the risk of injury in the event of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will inspect and reroute the wiring harness as necessary, and repair any wire damage, free of charge. The recall began June 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020050009.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020050009. Owner notification date in the NHTSA record: 4 Jun 2020.

19. 20V172000Received 20 Mar 2020. 224 units.

    Structure / Frame and Members

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.

    Consequence, in the NHTSA record

    If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020060013. Owner notification date in the NHTSA record: 17 Jul 2020.

20. 20V089000Received 14 Feb 2020. 2,101 units.

    Electrical System / Instrument Cluster/Panel

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

    Consequence, in the NHTSA record

    If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020030019. Owner notification date in the NHTSA record: 31 Mar 2020.

21. 19V709000Received 4 Oct 2019. 13,799 units.

    Structure / Body / Door / Hinge and Attachments

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.

    Consequence, in the NHTSA record

    The detached trim can become a road hazard, increasing the risk of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019100011. Owner notification date in the NHTSA record: 8 Nov 2019.

22. 19V648000Received 9 Sep 2019. 1,478 units.

    Equipment / Other / Owners/Service/Other Manual

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

    Consequence, in the NHTSA record

    Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019090005. Owner notification date in the NHTSA record: 22 Nov 2019.

23. 19V587000Received 12 Aug 2019. 18,392 units.

    Equipment / Appliance / Air Conditioner

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.

    Consequence, in the NHTSA record

    If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019080005. Owner notification date in the NHTSA record: 6 Sep 2019.

24. 19V572000Received 2 Aug 2019. 128 units.

    Fuel System, Gasoline / Storage / Tank Assembly / Filler Pipe and Cap

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4MATIC and GLE450 4MATIC vehicles. The connection between the fuel filler pipe and the fuel tank may have been improperly welded, allowing a fuel leak.

    Consequence, in the NHTSA record

    A fuel leak in the presence of an ignition source increases the risk of a fire.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090001.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019090001. Owner notification date in the NHTSA record: 18 Oct 2019.

25. 19V540000Received 19 Jul 2019. 1,957 units.

    Forward Collision Avoidance / Sensing System / Radar

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.

    Consequence, in the NHTSA record

    An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019080008. Owner notification date in the NHTSA record: 13 Sep 2019.

26. 19V459000Received 14 Jun 2019. 753 units.

    Structure

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. A welding error during production may have resulted in a small hole in the floor, possibly allowing water to leak into the passenger cabin.

    Consequence, in the NHTSA record

    Water in the passenger compartment may affect the vehicle's electrical systems, increasing the risk of a crash or injury.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will seal the affected area, free of charge. The recall began July 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019060007.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019060007. Owner notification date in the NHTSA record: 31 Jul 2019.

27. 19V458000Received 14 Jun 2019. 11 units.

    Air Bags / Frontal / Passenger Side / Inflator Module

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. In the event of a crash while the temperature in the passenger cabin is very high, the passenger frontal air bag deployment may be delayed or may not completely deploy.

    Consequence, in the NHTSA record

    An air bag that does not deploy as intended can increase the risk of injury in the event of a crash.

    Remedy, in the NHTSA record

    MBUSA has notified dealers. All affected vehicles are still within the manufacturer's control. Dealers will replace the passenger air bag module, free of charge. The recall began August 14, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019070011.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019070011. Owner notification date in the NHTSA record: 14 Aug 2019.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2020 Mercedes-Benz GLE 350
• All 2020 vehicles

The table shows the 10 components with the most mentions, of 25.

Complaints that report a crash

3

Complaints that report a fire

1

Injuries in the complaints

2

Deaths in the complaints

0

Date of the newest complaint

29 Jul 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20187
2. 20192
3. 202027
4. 202114
5. 20227
6. 20233
7. 20243
8. 20251
9. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz GLE 350: all model years
• Mercedes-Benz: 284 model lines

Follow by RSS:Mercedes Benz recallsVehicle recalls

• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2020 Mercedes-Benz GLE 350The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2020 Mercedes-Benz GLE 350?

2,392,031 units in 27 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz GLE 350 have for all model years?

NHTSA lists 43 recall campaigns for the Mercedes-Benz GLE 350, model years 2018 to 2026. 27 of them name the 2020 model year.

Which component do the complaints about the 2020 Mercedes-Benz GLE 350 name most often?

Engine: 33 of 131 component mentions, or 251.9 per 1,000. For all 2020 vehicles the figure is 134.9 per 1,000.

Is an NHTSA investigation of the 2020 Mercedes-Benz GLE 350 open?

The NHTSA investigation file has no investigation that names this model year.