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2020 Chrysler Pacifica
The 2020 Chrysler Pacifica appears in 5 NHTSA recall campaigns (electrical system, equipment adaptive/mobility and air bags) and in 0 consumer complaints filed with the agency.
No consumer complaints for this model year are in the NHTSA file.
NHTSA's Office of Defects Investigation has opened 2 investigations naming this model year.
NHTSA carries a "park outside" advisory on at least one of these campaigns.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Park outside advisory
Defect, as filed: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Filed by Chrysler (FCA US, LLC) (manufacturer campaign 52D).
- 25V876000EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:Reported 17 Dec 2025 · 86 units
Defect, as filed: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Filed by Rollx Vans.
Defect, as filed: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Filed by Chrysler (FCA US, LLC) (manufacturer campaign A8B).
Defect, as filed: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Filed by Chrysler (FCA US, LLC) (manufacturer campaign 03A); components: hybrid propulsion system: inverter; electrical system:wiring:connectors/plugs/receptacles.
Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Filed by Chrysler (FCA US LLC) (manufacturer campaign W30-W37).
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
No consumer complaints for this model year are in the NHTSA file.
Investigations
| Action | Type | Subject | Component | Opened | Closed | Recall |
|---|---|---|---|---|---|---|
| RQ24004 | Recall query | Loss of motive power due to an internal wiring connector short. | electrical system:wiring | 27 Feb 2024 | open | — |
| PE22008 | Preliminary evaluation | Transmission fault leading to loss of motive power | power train | 22 Jul 2022 | 27 Mar 2024 | 23V010 |
Other Chrysler Pacifica model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2003 NHTSA | 0 | 1 | — |
| 2004 | 2 | 876 | 44,140 |
| 2005 | 2 | 1,201 | 171,108 |
| 2006 | 1 | 669 | 127,928 |
| 2007 | 0 | 298 | — |
| 2008 | 0 | 97 | — |
| 2016 NHTSA | 0 | 2 | — |
| 2017 | 11 | 462 | 5,540,917 |
| 2018 | 12 | 160 | 5,512,612 |
| 2019 | 7 | 9 | 618,780 |
| 2020 | 5 | 0 | 404,116 |
| 2021 | 7 | 0 | 1,120,118 |
| 2022 | 10 | 0 | 1,664,541 |
| 2023 | 14 | 0 | 1,685,532 |
| 2024 | 11 | 0 | 610,865 |
| 2025 | 9 | 0 | 548,660 |
| 2026 | 5 | 0 | 1,139,925 |
| 2027 NHTSA | 1 | 0 | 844,027 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Chrysler Pacifica model years · Chrysler: 36 model lines
Questions and answers
How many recalls does the 2020 Chrysler Pacifica have?
5 NHTSA recall campaigns name this model year; the most recent, 26V362000, was reported to NHTSA on 4 Jun 2026 and concerns electrical system:propulsion system:traction battery. Across all model years the Chrysler Pacifica line has 43 campaigns.
Is there an open NHTSA investigation into the 2020 Chrysler Pacifica?
NHTSA's investigation file lists 2 actions naming this model year; the table above shows each action's opening and closing dates. An action with no closing date was still open when the file was produced.
What component do owners of the 2020 Chrysler Pacifica complain about most?
No complaints for this model year are in the NHTSA file.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.