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2017 Chrysler Pacifica
The 2017 Chrysler Pacifica appears in 11 NHTSA recall campaigns (equipment adaptive/mobility, hybrid propulsion system and electrical system) and in 462 consumer complaints filed with the agency.
The component named most often is engine: 213 of every 1,000 component mentions for this year, above the 134.3 per 1,000 across all 2017 model-year vehicles and against 142.3 per 1,000 for the Chrysler Pacifica line as a whole.
That is more than the average of 209.7 complaints per model year across the 18 Chrysler Pacifica model years on this register; 22 complaints reported a crash and 5 a fire.
Complaints were received in the largest number in 2018 (225); the most recent in the file is dated 15 May 2019.
NHTSA's Office of Defects Investigation has opened 3 investigations naming this model year.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 24 Sep 2026.
Recalls by model year:
Recall campaigns
- 25V876000EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:Reported 17 Dec 2025 · 86 units
Defect, as filed: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Filed by Rollx Vans.
Defect, as filed: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Filed by Chrysler (FCA US, LLC) (manufacturer campaign 03A); components: hybrid propulsion system: inverter; electrical system:wiring:connectors/plugs/receptacles.
Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Consequence: A loss of power steering assist or a stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Filed by Chrysler (FCA US LLC) (manufacturer campaign V53).
Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Filed by Chrysler (FCA US LLC) (manufacturer campaign U87).
Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Filed by Chrysler (FCA US LLC) (manufacturer campaign U50); components: equipment:electrical:anti-theft devices; electrical system:ignition:anti-theft:control module.
Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Filed by Chrysler (FCA US LLC) (manufacturer campaign U49,U59-U65,U68,U73); components: electrical system:software; vehicle speed control:cruise control; electrical system:wiring.
Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
Filed by Chrysler (FCA US LLC) (manufacturer campaign U01); components: electrical system:software; engine and engine cooling:engine.
Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Consequence: Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Filed by Chrysler (FCA US LLC) (manufacturer campaign T54).
Defect, as filed: Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Consequence: A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
Remedy: VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
Filed by Vantage Mobility International, LLC (manufacturer campaign PAC20170728).
- 17V342000SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGSReported 25 May 2017 · 371 units
Defect, as filed: Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence: The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
Remedy: Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
Filed by Vantage Mobility International, LLC (manufacturer campaign Pac-20170525).
Defect, as filed: Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Consequence: If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
Filed by Chrysler (FCA US LLC) (manufacturer campaign S42).
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
Component mentions per 1,000 for the 2017 Chrysler Pacifica (black) against all 2017 model-year vehicles in the file (yellow). A complaint can name more than one component.
| Per 1,000 component mentions | 2017 | Pacifica line | All 2017 vehicles |
|---|---|---|---|
| Engine | 213 | 142.3 | 134.3 |
| Power Train | 193.9 | 105.2 | 107.4 |
| Electrical System | 153.1 | 89.8 | 109.6 |
| Unknown or Other | 108.4 | 51.4 | 127 |
| Vehicle Speed Control | 65.1 | 38.4 | 49.3 |
| Steering | 51 | 45.1 | 60.8 |
| Component | Mentions | Per 1,000 | Line | All 2017 |
|---|---|---|---|---|
| Engine | 167 | 213 | 142.3 | 134.3 |
| Power Train | 152 | 193.9 | 105.2 | 107.4 |
| Electrical System | 120 | 153.1 | 89.8 | 109.6 |
| Unknown or Other | 85 | 108.4 | 51.4 | 127 |
| Vehicle Speed Control | 51 | 65.1 | 38.4 | 49.3 |
| Steering | 40 | 51 | 45.1 | 60.8 |
| Service Brakes | 34 | 43.4 | 17 | 69.3 |
| Fuel/Propulsion System | 30 | 38.3 | 34.1 | 52.3 |
| Structure | 29 | 37 | 172.9 | 46.8 |
| Electronic Stability Control (ESC) | 15 | 19.1 | 12.2 | 22.8 |
| Suspension | 13 | 16.6 | 76 | 34 |
| Seat Belts | 8 | 10.2 | 4.8 | 16 |
| Air Bags | 6 | 7.7 | 14.8 | 44.7 |
| Visibility/Wiper | 6 | 7.7 | 2.5 | 29.5 |
| Seats | 5 | 6.4 | 9.5 | 10.6 |
| Forward Collision Avoidance | 4 | 5.1 | 1.2 | 4 |
| Wheels | 4 | 5.1 | 6.7 | 30.1 |
| Equipment | 4 | 5.1 | 4.1 | 3.1 |
| Latches/Locks/Linkages | 3 | 3.8 | 2.5 | 3.8 |
| Engine and Engine Cooling | 2 | 2.6 | 84.9 | 2.6 |
| Fuel System, Gasoline | 2 | 2.6 | 26.7 | 2 |
| Back Over Prevention | 1 | 1.3 | 0.5 | 1.1 |
| Child Seat | 1 | 1.3 | 0.7 | 0.1 |
| Visibility | 1 | 1.3 | 9.9 | 5.1 |
| Exterior Lighting | 1 | 1.3 | 13.4 | 24.1 |
462 unique complaints, 784 component mentions; 11 injuries and 0 deaths reported by complainants. Complaint narratives are not republished.
Complaints by year received
Investigations
| Action | Type | Subject | Component | Opened | Closed | Recall |
|---|---|---|---|---|---|---|
| PE25009 | Preliminary evaluation | Intermittent Loss of Electric Power Steering | steering:electric power assist system | 5 Sep 2025 | open | — |
| RQ24001 | Recall query | Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077) | electrical system:propulsion system:traction battery | 16 Jan 2024 | open | 26V362 |
| DP17003 | Defect petition | Stall/Loss of Motive Power | engine and engine cooling:engine:gasoline | 1 Dec 2017 | 1 Mar 2018 | 18V049000 |
Other Chrysler Pacifica model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2003 NHTSA | 0 | 1 | — |
| 2004 | 2 | 876 | 44,140 |
| 2005 | 2 | 1,201 | 171,108 |
| 2006 | 1 | 669 | 127,928 |
| 2007 | 0 | 298 | — |
| 2008 | 0 | 97 | — |
| 2016 NHTSA | 0 | 2 | — |
| 2017 | 11 | 462 | 5,540,917 |
| 2018 | 12 | 160 | 5,512,612 |
| 2019 | 7 | 9 | 618,780 |
| 2020 | 5 | 0 | 404,116 |
| 2021 | 7 | 0 | 1,120,118 |
| 2022 | 10 | 0 | 1,664,541 |
| 2023 | 14 | 0 | 1,685,532 |
| 2024 | 11 | 0 | 610,865 |
| 2025 | 9 | 0 | 548,660 |
| 2026 | 5 | 0 | 1,139,925 |
| 2027 NHTSA | 1 | 0 | 844,027 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Chrysler Pacifica model years · Chrysler: 36 model lines
Questions and answers
How many recalls does the 2017 Chrysler Pacifica have?
11 NHTSA recall campaigns name this model year; the most recent, 25V876000, was reported to NHTSA on 17 Dec 2025 and concerns equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:. Across all model years the Chrysler Pacifica line has 43 campaigns.
Is there an open NHTSA investigation into the 2017 Chrysler Pacifica?
NHTSA's investigation file lists 3 actions naming this model year; the table above shows each action's opening and closing dates. An action with no closing date was still open when the file was produced.
What component do owners of the 2017 Chrysler Pacifica complain about most?
Engine: 167 of 784 component mentions (213 per 1,000). Next is power train with 152. Complaints are consumer reports and have not been verified by NHTSA.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 24 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 24 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.