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2004 Chrysler Pacifica
2 recall campaigns and 876 complaints are on NHTSA's register for the 2004 Chrysler Pacifica; the recalls concern power train and fuel system, gasoline.
The component named most often is structure: 248.1 of every 1,000 component mentions for this year, above the 71.1 per 1,000 across all 2004 model-year vehicles and against 172.9 per 1,000 for the Chrysler Pacifica line as a whole.
That is more than the average of 209.7 complaints per model year across the 18 Chrysler Pacifica model years on this register; 31 complaints reported a crash and 26 a fire.
Complaints were received in the largest number in 2014 (131); the most recent in the file is dated 19 Mar 2019.
NHTSA's Office of Defects Investigation has opened 3 investigations naming this model year.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 24 Sep 2026.
Recalls by model year:
Recall campaigns
- 04V113000POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Reported 4 Mar 2004 · 34,561 units
Defect, as filed: On certain sport utility vehicles equipped with a ngc-1 powertrain control module, the software protocole used to test the vehicle exhaust gas recirculation (egr) system may lead to engine stalling under certain operating conditions.
Consequence: This could cause a crash without warning.
Remedy: Dealers will reprogram the powertrain control module software. Owner notification began on march 15, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Filed by DAIMLERCHRYSLER CORPORATION (manufacturer campaign D15).
- 03V471000FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSReported 10 Nov 2003 · 9,579 units
Defect, as filed: On certain sport utility vehicles, the chassis fuel supply tube may have been incorrectly manufactured.
Consequence: Under certain engine and vehicle dynamic conditions, the fuel line may separate, resulting in a fuel leak and an increased risk of a vehicle fire.
Remedy: Dealers will install a secondary retention clip to the fuel line quick connect. Owner notification began on december 15, 2003. Owners should contact daimlerchrysler at 1-800-992-1997.
Filed by DAIMLERCHRYSLER CORPORATION (manufacturer campaign C34).
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
Component mentions per 1,000 for the 2004 Chrysler Pacifica (black) against all 2004 model-year vehicles in the file (yellow). A complaint can name more than one component.
| Per 1,000 component mentions | 2004 | Pacifica line | All 2004 vehicles |
|---|---|---|---|
| Structure | 248.1 | 172.9 | 71.1 |
| Engine | 101.2 | 142.3 | 35.2 |
| Suspension | 95.8 | 76 | 49.3 |
| Engine and Engine Cooling | 92 | 84.9 | 63.7 |
| Electrical System | 84.2 | 89.8 | 130.9 |
| Power Train | 76.5 | 105.2 | 116.1 |
| Component | Mentions | Per 1,000 | Line | All 2004 |
|---|---|---|---|---|
| Structure | 321 | 248.1 | 172.9 | 71.1 |
| Engine | 131 | 101.2 | 142.3 | 35.2 |
| Suspension | 124 | 95.8 | 76 | 49.3 |
| Engine and Engine Cooling | 119 | 92 | 84.9 | 63.7 |
| Electrical System | 109 | 84.2 | 89.8 | 130.9 |
| Power Train | 99 | 76.5 | 105.2 | 116.1 |
| Steering | 51 | 39.4 | 45.1 | 71.4 |
| Fuel System, Gasoline | 43 | 33.2 | 26.7 | 28.8 |
| Unknown or Other | 37 | 28.6 | 51.4 | 20.9 |
| Fuel/Propulsion System | 35 | 27 | 34.1 | 20.2 |
| Visibility | 33 | 25.5 | 9.9 | 41.4 |
| Vehicle Speed Control | 33 | 25.5 | 38.4 | 42.3 |
| Seats | 27 | 20.9 | 9.5 | 18.4 |
| Air Bags | 26 | 20.1 | 14.8 | 77.9 |
| Exterior Lighting | 18 | 13.9 | 13.4 | 33.1 |
| Tires | 17 | 13.1 | 6 | 22.4 |
| Equipment | 11 | 8.5 | 4.1 | 14.1 |
| Fuel System, Other | 10 | 7.7 | 6.5 | 3.9 |
| Service Brakes, Hydraulic | 10 | 7.7 | 14.7 | 46.2 |
| Wheels | 9 | 7 | 6.7 | 10.5 |
| Electronic Stability Control (ESC) | 6 | 4.6 | 12.2 | 8.5 |
| Service Brakes | 6 | 4.6 | 17 | 26.9 |
| Latches/Locks/Linkages | 5 | 3.9 | 2.5 | 15.5 |
| Seat Belts | 4 | 3.1 | 4.8 | 13.1 |
| Equipment Adaptive/Mobility | 4 | 3.1 | 0.9 | 1 |
| Child Seat | 2 | 1.5 | 0.7 | 0.9 |
| Visibility/Wiper | 2 | 1.5 | 2.5 | 3.9 |
| Parking Brake | 1 | 0.8 | 0.7 | 2.2 |
| Service Brakes, Electric | 1 | 0.8 | 2.8 | 1.4 |
876 unique complaints, 1,294 component mentions; 29 injuries and 2 deaths reported by complainants. Complaint narratives are not republished.
Complaints by year received
Investigations
| Action | Type | Subject | Component | Opened | Closed | Recall |
|---|---|---|---|---|---|---|
| EA06010 | Engineering analysis | FUEL TANK PUNCTURES | fuel system, gasoline:storage | 15 Jun 2006 | 11 Oct 2007 | — |
| RQ06002 | Recall query | ENGINE STALLING | engine and engine cooling | 27 Feb 2006 | 22 Jun 2006 | — |
| PE06009 | Preliminary evaluation | FUEL TANK PUNCTURES | fuel system, gasoline:storage:tank assembly | 22 Feb 2006 | 15 Jun 2006 | — |
Other Chrysler Pacifica model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2003 NHTSA | 0 | 1 | — |
| 2004 | 2 | 876 | 44,140 |
| 2005 | 2 | 1,201 | 171,108 |
| 2006 | 1 | 669 | 127,928 |
| 2007 | 0 | 298 | — |
| 2008 | 0 | 97 | — |
| 2016 NHTSA | 0 | 2 | — |
| 2017 | 11 | 462 | 5,540,917 |
| 2018 | 12 | 160 | 5,512,612 |
| 2019 | 7 | 9 | 618,780 |
| 2020 | 5 | 0 | 404,116 |
| 2021 | 7 | 0 | 1,120,118 |
| 2022 | 10 | 0 | 1,664,541 |
| 2023 | 14 | 0 | 1,685,532 |
| 2024 | 11 | 0 | 610,865 |
| 2025 | 9 | 0 | 548,660 |
| 2026 | 5 | 0 | 1,139,925 |
| 2027 NHTSA | 1 | 0 | 844,027 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Chrysler Pacifica model years · Chrysler: 36 model lines
Questions and answers
How many recalls does the 2004 Chrysler Pacifica have?
2 NHTSA recall campaigns name this model year; the most recent, 04V113000, was reported to NHTSA on 4 Mar 2004 and concerns power train:automatic transmission:control module (tcm/pcm/tecm). Across all model years the Chrysler Pacifica line has 43 campaigns.
Is there an open NHTSA investigation into the 2004 Chrysler Pacifica?
NHTSA's investigation file lists 3 actions naming this model year; the table above shows each action's opening and closing dates. An action with no closing date was still open when the file was produced.
What component do owners of the 2004 Chrysler Pacifica complain about most?
Structure: 321 of 1294 component mentions (248.1 per 1,000). Next is engine with 131. Complaints are consumer reports and have not been verified by NHTSA.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 24 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 24 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.