Recall Register

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2018 Chrysler Pacifica

NHTSA register · 12 recall campaigns · 160 complaints · 4 investigations · filed by Rollx Vans

5,512,612 units across its campaigns12 complaints reported a crash2 reported a fire

12 recall campaigns and 160 complaints are on NHTSA's register for the 2018 Chrysler Pacifica; the recalls concern equipment adaptive/mobility, hybrid propulsion system and back over prevention.

The component named most often is engine: 271.4 of every 1,000 component mentions for this year, above the 133 per 1,000 across all 2018 model-year vehicles and against 142.3 per 1,000 for the Chrysler Pacifica line as a whole.

That is fewer than the average of 209.7 complaints per model year across the 18 Chrysler Pacifica model years on this register; 12 complaints reported a crash and 2 a fire.

Complaints were received in the largest number in 2019 (79); the most recent in the file is dated 12 May 2019.

NHTSA's Office of Defects Investigation has opened 4 investigations naming this model year.

Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.

Recalls by model year:

20030200422005220061200702008020160201711201812201972020520217202210202314202411202592026520271

Recall campaigns

  1. 25V876000EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:Reported 17 Dec 2025 · 86 units

    Defect, as filed: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

    Filed by Rollx Vans.

  2. 23V010000HYBRID PROPULSION SYSTEM: INVERTERReported 17 Jan 2023 · 67,117 units

    Defect, as filed: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

    Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

    Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

    Filed by Chrysler (FCA US, LLC) (manufacturer campaign 03A); components: hybrid propulsion system: inverter; electrical system:wiring:connectors/plugs/receptacles.

  3. 19V886000BACK OVER PREVENTION: SENSING SYSTEM: CAMERAReported 12 Dec 2019 · 20,441 units

    Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

    Filed by Chrysler (FCA US LLC) (manufacturer campaign VE2); components: back over prevention: sensing system: camera; equipment:electrical:radio/tape deck/cd etc..

  4. 19V348000ELECTRICAL SYSTEM:12V/24V/48V BATTERYReported 9 May 2019 · 198,731 units

    Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

    Consequence: A loss of power steering assist or a stall can increase the risk of crash.

    Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

    Filed by Chrysler (FCA US LLC) (manufacturer campaign V53).

  5. 19V143000SUSPENSION:FRONT:CONTROL ARM:LOWER ARMReported 28 Feb 2019 · 47,771 units

    Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.

    Consequence: A control arm separation could increase the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.

    Filed by Chrysler (FCA US LLC) (manufacturer campaign V15).

  6. 18V524000ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOODReported 9 Aug 2018 · 12,779 units

    Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

    Consequence: A vehicle stall can increase the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

    Filed by Chrysler (FCA US LLC) (manufacturer campaign U87).

  7. 18V493000POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFTReported 26 Jul 2018 · 61 units

    Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.

    Consequence: If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.

    Filed by Chrysler (FCA US LLC) (manufacturer campaign U80).

  8. 18V492000POWER TRAIN:AUTOMATIC TRANSMISSIONReported 26 Jul 2018 · 5 units

    Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

    Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

    Filed by Chrysler (FCA US LLC) (manufacturer campaign U85).

  9. 18V395000EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICESReported 14 Jun 2018 · 240,242 units

    Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

    Consequence: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

    Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

    Filed by Chrysler (FCA US LLC) (manufacturer campaign U50); components: equipment:electrical:anti-theft devices; electrical system:ignition:anti-theft:control module.

  10. 18V332000ELECTRICAL SYSTEM:SOFTWAREReported 17 May 2018 · 4,815,661 units

    Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Filed by Chrysler (FCA US LLC) (manufacturer campaign U49,U59-U65,U68,U73); components: electrical system:software; vehicle speed control:cruise control; electrical system:wiring.

  11. 17V824000EQUIPMENTReported 21 Dec 2017 · 61,791 units

    Defect, as filed: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

    Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

    Filed by Chrysler (FCA US LLC) (manufacturer campaign T82).

  12. 17V542000SEAT BELTS:REAR/OTHERReported 31 Aug 2017 · 47,927 units

    Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

    Consequence: Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

    Remedy: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

    Filed by Chrysler (FCA US LLC) (manufacturer campaign T54).

Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.

Complaints by component

Component mentions per 1,000 for the 2018 Chrysler Pacifica (black) against all 2018 model-year vehicles in the file (yellow). A complaint can name more than one component.

Engine271.4
Per 1,000 component mentions2018Pacifica lineAll 2018 vehicles
Engine271.4142.3133
Electrical System237.989.8106.9
Steering107.845.1109
Unknown or Other85.551.4123.9
Power Train74.3105.277.8
Electronic Stability Control (ESC)59.512.225.7
ComponentMentionsPer 1,000LineAll 2018
Engine73271.4142.3133
Electrical System64237.989.8106.9
Steering29107.845.1109
Unknown or Other2385.551.4123.9
Power Train2074.3105.277.8
Electronic Stability Control (ESC)1659.512.225.7
Vehicle Speed Control1037.238.447.6
Fuel/Propulsion System72634.154.3
Service Brakes7261770.2
Suspension414.97637.1
Wheels311.26.725.4
Forward Collision Avoidance311.21.211.1
Air Bags311.214.827.2
Structure311.2172.948.9
Seats27.49.59.9
Latches/Locks/Linkages13.72.52.5
Seat Belts13.74.814.4

160 unique complaints, 269 component mentions; 6 injuries and 0 deaths reported by complainants. Complaint narratives are not republished.

Complaints by year received

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18
19
20
21
22
23
24
25
26
Complaints about the 2018 Chrysler Pacifica by the year NHTSA received them. Reporting rises after recalls and press coverage; a model year keeps drawing complaints for a decade or more.

Investigations

ActionTypeSubjectComponentOpenedClosedRecall
PE25009Preliminary evaluationIntermittent Loss of Electric Power Steeringsteering:electric power assist system5 Sep 2025open—
RQ24004Recall queryLoss of motive power due to an internal wiring connector short.electrical system:wiring27 Feb 2024open—
RQ24001Recall queryIgnition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)electrical system:propulsion system:traction battery16 Jan 2024open26V362
PE22008Preliminary evaluationTransmission fault leading to loss of motive powerpower train22 Jul 202227 Mar 202423V010

Other Chrysler Pacifica model years

Model yearRecallsComplaintsUnits in campaigns
2003 NHTSA01—
2004287644,140
200521,201171,108
20061669127,928
20070298—
2008097—
2016 NHTSA02—
2017114625,540,917
2018121605,512,612
201979618,780
202050404,116
2021701,120,118
20221001,664,541
20231401,685,532
2024110610,865
202590548,660
2026501,139,925
2027 NHTSA10844,027

Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.

All Chrysler Pacifica model years · Chrysler: 36 model lines

Questions and answers

How many recalls does the 2018 Chrysler Pacifica have?

12 NHTSA recall campaigns name this model year; the most recent, 25V876000, was reported to NHTSA on 17 Dec 2025 and concerns equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:. Across all model years the Chrysler Pacifica line has 43 campaigns.

Is there an open NHTSA investigation into the 2018 Chrysler Pacifica?

NHTSA's investigation file lists 4 actions naming this model year; the table above shows each action's opening and closing dates. An action with no closing date was still open when the file was produced.

What component do owners of the 2018 Chrysler Pacifica complain about most?

Engine: 73 of 269 component mentions (271.4 per 1,000). Next is electrical system with 64. Complaints are consumer reports and have not been verified by NHTSA.

How do I get a recall repaired?

NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.

Where does this data come from?

NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.

Provenance

Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.