2024 Mercedes-Benz Sprinter 2500: recalls and complaints
NHTSA lists 4 recall campaigns for the 2024 Mercedes-Benz Sprinter 2500. The newest campaign is 25V725000. NHTSA received the report on 24 Oct 2025. The NHTSA record gives the component Structure / Frame and Members. NHTSA has 12 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V725000, in the NHTSA record
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 1,690 units in total.
- 25V725000Structure / Frame and Members
- 25V609000Structure / Frame and Members
- 25V135000Parking Brake
- 24V517000Suspension / Rear / Springs / Leaf Spring Assembly / U-Bolt, Leaf Spring to Axle
25V725000Received . 366 units.
Structure / Frame and Members
- Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
- Consequence, in the NHTSA record
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
- Remedy, in the NHTSA record
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3RASCHW. Owner notification date in the NHTSA record: .
25V609000Received . 4 units.
Structure / Frame and Members
- Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
- Consequence, in the NHTSA record
Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
- Remedy, in the NHTSA record
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3LAENGST. Owner notification date in the NHTSA record: .
25V135000Received . 88 units.
Parking Brake
- Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."
- Consequence, in the NHTSA record
Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3HALHAN. Owner notification date in the NHTSA record: .
24V517000Received . 1,232 units.
Suspension / Rear / Springs / Leaf Spring Assembly / U-Bolt, Leaf Spring to Axle
- Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
- Consequence, in the NHTSA record
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3FEDERB. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
12 complaints, 17 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Service Brakes | 3 |
| Unknown or Other | 3 |
| Power Train | 2 |
| Electrical System | 2 |
| Seat Belts | 2 |
| Service Brakes, Air | 1 |
| Visibility | 1 |
| Forward Collision Avoidance | 1 |
| Engine | 1 |
| Fuel/Propulsion System | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 1
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 27 Jun 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2024 Mercedes-Benz Sprinter 2500The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2024 Mercedes-Benz Sprinter 2500: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/sprinter-2500/2024/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Daimler Vans USA, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2024 Mercedes-Benz Sprinter 2500?
- 1,690 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mercedes-Benz Sprinter 2500 have for all model years?
- NHTSA lists 95 recall campaigns for the Mercedes-Benz Sprinter 2500, model years 2007 to 2025. 4 of them name the 2024 model year.
- Which component do the complaints about the 2024 Mercedes-Benz Sprinter 2500 name most often?
- Service Brakes: 3 of 17 component mentions.
- Is an NHTSA investigation of the 2024 Mercedes-Benz Sprinter 2500 open?
- The NHTSA investigation file has no investigation that names this model year.