Recall Register

2023 Mercedes-Benz Sprinter 2500: recalls and complaints

NHTSA lists 7 recall campaigns for the 2023 Mercedes-Benz Sprinter 2500. The newest campaign is 25V725000. NHTSA received the report on 24 Oct 2025. The NHTSA record gives the component Structure / Frame and Members. NHTSA has 17 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V725000, in the NHTSA record

Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

7 campaigns, newest first. 3,076 units in total.

  • 25V725000Structure / Frame and Members
  • 24V517000Suspension / Rear / Springs / Leaf Spring Assembly / U-Bolt, Leaf Spring to Axle
  • 24V225000Electrical System / Wiring
  • 24V166000Electrical System / Wiring
  • 23V876000Structure / Critical Fasteners
  • 23V849000Suspension / Front
  • 23V806000Structure / Body

  1. 25V725000Received . 366 units.

    Structure / Frame and Members

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
    Consequence, in the NHTSA record
    Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
    Remedy, in the NHTSA record
    Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3RASCHW. Owner notification date in the NHTSA record: .

  2. 24V517000Received . 1,232 units.

    Suspension / Rear / Springs / Leaf Spring Assembly / U-Bolt, Leaf Spring to Axle

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
    Consequence, in the NHTSA record
    An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3FEDERB. Owner notification date in the NHTSA record: .

  3. 24V225000Received . 99 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
    Consequence, in the NHTSA record
    An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3HVERSL. Owner notification date in the NHTSA record: .

  4. 24V166000Received . 828 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
    Consequence, in the NHTSA record
    A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3BEFHAU. Owner notification date in the NHTSA record: .

  5. 23V876000Received . 387 units.

    Structure / Critical Fasteners

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
    Consequence, in the NHTSA record
    A detached partition wall can increase the risk of injury.
    Remedy, in the NHTSA record
    Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3TREWAN. Owner notification date in the NHTSA record: .

  6. 23V849000Received . 33 units.

    Suspension / Front

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
    Consequence, in the NHTSA record
    A loss of steering control can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3FEDDOR. Owner notification date in the NHTSA record: .

  7. 23V806000Received . 131 units.

    Structure / Body

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
    Consequence, in the NHTSA record
    An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
    Remedy, in the NHTSA record
    Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3LACKHA. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

17 complaints, 27 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2023 Mercedes-Benz Sprinter 2500: component mentions in complaints
ComponentMentions
Engine5
Power Train5
Unknown or Other4
Fuel/Propulsion System4
Steering2
Visibility/Wiper1
Service Brakes1
Service Brakes, Hydraulic1
Suspension1
Forward Collision Avoidance1

The table shows the 10 components with the most mentions, of 12.

Complaints that report a crash
0
Complaints that report a fire
1
Injuries in the complaints
0
Deaths in the complaints
0
Date of the newest complaint
3 Jul 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2023 Mercedes-Benz Sprinter 2500, by the year NHTSA received them. The largest year is 2024, with 8 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20071
  2. 20090
  3. 20106
  4. 20114
  5. 20122
  6. 20133
  7. 20146
  8. 201514
  9. 201615
  10. 20177
  11. 20189
  12. 201942
  13. 202022
  14. 202118
  15. 20227
  16. 20237
  17. 20244
  18. 20251

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2023 Mercedes-Benz Sprinter 2500: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/sprinter-2500/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Daimler Vans USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2023 Mercedes-Benz Sprinter 2500?
3,076 units in 7 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz Sprinter 2500 have for all model years?
NHTSA lists 95 recall campaigns for the Mercedes-Benz Sprinter 2500, model years 2007 to 2025. 7 of them name the 2023 model year.
Which component do the complaints about the 2023 Mercedes-Benz Sprinter 2500 name most often?
Engine: 5 of 27 component mentions.
Is an NHTSA investigation of the 2023 Mercedes-Benz Sprinter 2500 open?
The NHTSA investigation file has no investigation that names this model year.