2013 Mercedes-Benz Sprinter 2500: recalls and complaints

NHTSA lists 3 recall campaigns for the 2013 Mercedes-Benz Sprinter 2500. The newest campaign is 18V032000. NHTSA received the report on 9 Jan 2018. The NHTSA record gives the component Air Bags / Frontal / Passenger Side / Inflator Module. NHTSA has 21 complaints on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 18V032000, in the NHTSA record

DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

3 campaigns, newest first. 169,112 units in total.

18V032000Received 9 Jan 2018. 17,413 units.
Air Bags / Frontal / Passenger Side / Inflator Module
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence, in the NHTSA record
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 28 Dec 2018.
17V093000Received 10 Feb 2017. 15,338 units.
Air Bags
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Consequence, in the NHTSA record
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 26 May 2017.
16V077000Received 10 Feb 2016. 136,361 units.
Air Bags / Frontal / Driver Side / Inflator Module
Defect, in the NHTSA record
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence, in the NHTSA record
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy, in the NHTSA record
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 31 Mar 2017.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

21 complaints, 34 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2013 Mercedes-Benz Sprinter 2500: component mentions in complaints
Component		Mentions
Air Bags		11
Wheels		3
Engine		3
Exterior Lighting		3
Service Brakes		2
Vehicle Speed Control		2
Forward Collision Avoidance		2
Parking Brake		1
Power Train		1
Electrical System		1

The table shows the 10 components with the most mentions, of 15.

Complaints that report a crash: 0
Complaints that report a fire: 0
Injuries in the complaints: 0
Deaths in the complaints: 0
Date of the newest complaint: 14 Jun 2025

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2013 Mercedes-Benz Sprinter 2500, by the year NHTSA received them. The largest year is 2018, with 8 complaints.

Investigations

NHTSA investigations that name the 2013 Mercedes-Benz Sprinter 2500
Number	Type	Subject	Component	Opened	Closed	Campaign
PE20014	Preliminary evaluation	Rear Wheel Speed Sensor Failure	Service Brakes, Air / Antilock / Wheel Speed Sensor	21 Sep 2020	30 Mar 2021	21V042000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2013 Mercedes-Benz Sprinter 2500The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2013 Mercedes-Benz Sprinter 2500: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/sprinter-2500/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Vans USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2013 Mercedes-Benz Sprinter 2500?: 169,112 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz Sprinter 2500 have for all model years?: NHTSA lists 95 recall campaigns for the Mercedes-Benz Sprinter 2500, model years 2007 to 2025. 3 of them name the 2013 model year.
Which component do the complaints about the 2013 Mercedes-Benz Sprinter 2500 name most often?: Air Bags: 11 of 34 component mentions.
Is an NHTSA investigation of the 2013 Mercedes-Benz Sprinter 2500 open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.