2017 Mercedes-Benz Sprinter 2500: recalls and complaints

NHTSA lists 7 recall campaigns for the 2017 Mercedes-Benz Sprinter 2500. The newest campaign is 20V663000. NHTSA received the report on 28 Oct 2020. The NHTSA record gives the component Steering / Hydraulic Power Assist / Hose, Piping, and Connections. NHTSA has 13 complaints on file for this model year. 2 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 20V663000, in the NHTSA record

DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

7 campaigns, newest first. 208,849 units in total.

20V66300028 Oct 2020Steering / Hydraulic Power Assist / Hose, Piping, and Connections
19V0030008 Jan 2019Air Bags / Frontal / Driver Side / Inflator Module
19V0040008 Jan 2019Air Bags / Frontal / Passenger Side / Inflator Module
18V2880003 May 2018Structure / Body
18V11300015 Feb 2018Equipment / Other / Labels
17V7860008 Dec 2017Equipment
17V74200021 Nov 2017Tires / Temporary/Emergency Spare Tire

20V663000Received 28 Oct 2020. 47,667 units.
Steering / Hydraulic Power Assist / Hose, Piping, and Connections
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Consequence, in the NHTSA record
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number NV3LETULPE. Owner notification date in the NHTSA record: 23 Dec 2020.
19V003000Received 8 Jan 2019. 71,301 units.
Air Bags / Frontal / Driver Side / Inflator Module
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence, in the NHTSA record
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 15 Mar 2019.
19V004000Received 8 Jan 2019. 88,388 units.
Air Bags / Frontal / Passenger Side / Inflator Module
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence, in the NHTSA record
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 15 Mar 2019.
18V288000Received 3 May 2018. 153 units.
Structure / Body
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.
Consequence, in the NHTSA record
If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 2 Jul 2018.
18V113000Received 15 Feb 2018. 17 units.
Equipment / Other / Labels
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.
Consequence, in the NHTSA record
The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 3 Apr 2018.
17V786000Received 8 Dec 2017. 550 units.
Equipment
Defect, in the NHTSA record
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence, in the NHTSA record
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy, in the NHTSA record
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Report filed by Midwest Automotive Designs, LLC. Owner notification date in the NHTSA record: 11 Dec 2017.
17V742000Received 21 Nov 2017. 773 units.
Tires / Temporary/Emergency Spare Tire
Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.
Consequence, in the NHTSA record
If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy, in the NHTSA record
DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: 19 Jan 2018.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

13 complaints, 15 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2017 Mercedes-Benz Sprinter 2500: component mentions in complaints
Component		Mentions
Steering		4
Electrical System		3
Structure		1
Power Train		1
Fuel/Propulsion System		1
Latches/Locks/Linkages		1
Tires		1
Unknown or Other		1
Engine		1
Engine and Engine Cooling		1

Complaints that report a crash: 0
Complaints that report a fire: 0
Injuries in the complaints: 0
Deaths in the complaints: 0
Date of the newest complaint: 23 Dec 2025

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2017 Mercedes-Benz Sprinter 2500, by the year NHTSA received them. The largest year is 2018, with 4 complaints.

Investigations

NHTSA investigations that name the 2017 Mercedes-Benz Sprinter 2500
Number	Type	Subject	Component	Opened	Closed	Campaign
EA21002	Engineering analysis	Desiccated Air Bag Inflator Rupture	Air Bags / Frontal / Driver Side / Inflator Module	17 Sep 2021	Open
PE20014	Preliminary evaluation	Rear Wheel Speed Sensor Failure	Service Brakes, Air / Antilock / Wheel Speed Sensor	21 Sep 2020	30 Mar 2021	21V042000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2017 Mercedes-Benz Sprinter 2500The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2017 Mercedes-Benz Sprinter 2500: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/sprinter-2500/2017/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Vans USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2017 Mercedes-Benz Sprinter 2500?: 208,849 units in 7 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz Sprinter 2500 have for all model years?: NHTSA lists 95 recall campaigns for the Mercedes-Benz Sprinter 2500, model years 2007 to 2025. 7 of them name the 2017 model year.
Which component do the complaints about the 2017 Mercedes-Benz Sprinter 2500 name most often?: Steering: 4 of 15 component mentions.
Is an NHTSA investigation of the 2017 Mercedes-Benz Sprinter 2500 open?: 1 investigation has no closing date in the NHTSA file, of 2 that name this model year.