Vehicles › Mercedes-Benz › Mercedes-Benz Sprinter 2500
2010 Mercedes-Benz Sprinter 2500
NHTSA lists 6 recall campaigns for the 2010 Mercedes-Benz Sprinter 2500, covering air bags, seat belts and structure, and 9 consumer complaints received since 2012.
The component named most often is air bags: 300 of every 1,000 component mentions for this year, above the 128.8 per 1,000 across all 2010 model-year vehicles and against 376.2 per 1,000 for the Mercedes-Benz Sprinter 2500 line as a whole.
That is more than the average of 4.9 complaints per model year across the 17 Mercedes-Benz Sprinter 2500 model years on this register.
Complaints were received in the largest number in 2019 (2); the most recent in the file is dated 24 Apr 2019.
NHTSA's Office of Defects Investigation has opened 1 investigation naming this model year.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
Filed by Daimler Vans USA, LLC.
Defect, as filed: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Filed by Daimler Vans USA, LLC.
Defect, as filed: Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." first, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements.
Consequence: In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.
Remedy: Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on july 15, 2011. Owners may contact mercedes-benz at 843-695-5000.
Filed by MERCEDES-BENZ USA, LLC - DBA SPRINTER (manufacturer campaign L17).
Defect, as filed: Mercedes benz is recalling certain model year 2007 and 2010 2500 and 3500 sprinter vehicles. The correct interior trim covering the a-pillars may not have been installed. If incorrect trim was installed on a vehicle, the vehicle would fail to comply with the requirements of federal motor vehicle safety standard 201, "occupant protection in interior impact."
Consequence: In the event of a vehicle crash, the vehicles may not provide the protection required by the standard if an occupant strikes the a-pillar trim.
Remedy: Mercedes-benz will check to see if the correct trim cover was installed and, if not, replace that trim cover with the correct one. This service will be performed free of charge. The safety recall is expected to begin during february 2011. Owners may contact mercedes-benz at 843-695-5000.
Filed by MERCEDES-BENZ USA, LLC - DBA SPRINTER.
Defect, as filed: Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen.
Consequence: The emergency exit window may separate from the body and could fall increasing the risk of injuries to the passenger or driver.
Remedy: Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on february 11, 2011. Owners may contact sprinter at 1-201-573-0600.
Filed by MERCEDES-BENZ USA, LLC - DBA SPRINTER.
- 10V294000FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAPReported 29 Jun 2010 · 2,589 units
Defect, as filed: Sprinter is recalling certain model year 2009 and 2010 vehicles manufactured from november 2009 through march 2010 and sold under the mercedes-benz, freightliner, and dodge brand name. The spring plate which attaches the oil filler neck to the cylinder-head cover may crack.
Consequence: A crack in the spring plate may result in engine oil leaking into the engine compartment from the oil filler neck, possibly leading to the accumulation of dirt in the engine compartment with subsequent soiling of the road surface which could lead to a vehicle crash.
Remedy: Dealers will replace the oil filler neck free of charge. Mercedes-benz USA is handling the mercedes-benz and freightliner sprinter owner notification and remedy for this campaign, and chrysler is handling the dodge sprinter owner notification and remedy for this campaign. The safety recall began on october 4, 2010. Mercedes-benz and freightliner sprinter owners may contact mbusa, LLC at 1-877-762-8276, and dodge sprinter owners may contact chrysler at 1-800-992-1997.
Filed by SPRINTER ENGINEERING & COMPLIANCE SUPPOR (manufacturer campaign 2010090002).
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
Component mentions per 1,000 for the 2010 Mercedes-Benz Sprinter 2500 (black) against all 2010 model-year vehicles in the file (yellow). A complaint can name more than one component.
| Per 1,000 component mentions | 2010 | Sprinter 2500 line | All 2010 vehicles |
|---|---|---|---|
| Air Bags | 300 | 376.2 | 128.8 |
| Fuel System, Diesel | 100 | 9.9 | 4.3 |
| Structure | 100 | 69.3 | 37.9 |
| Visibility | 100 | 9.9 | 12.7 |
| Unknown or Other | 100 | 69.3 | 42 |
| Engine | 100 | 79.2 | 90.7 |
| Component | Mentions | Per 1,000 | Line | All 2010 |
|---|---|---|---|---|
| Air Bags | 3 | 300 | 376.2 | 128.8 |
| Fuel System, Diesel | 1 | 100 | 9.9 | 4.3 |
| Structure | 1 | 100 | 69.3 | 37.9 |
| Visibility | 1 | 100 | 9.9 | 12.7 |
| Unknown or Other | 1 | 100 | 69.3 | 42 |
| Engine | 1 | 100 | 79.2 | 90.7 |
| Fuel/Propulsion System | 1 | 100 | 39.6 | 41.7 |
| Tires | 1 | 100 | 19.8 | 11.7 |
9 unique complaints, 10 component mentions; 0 injuries and 0 deaths reported by complainants. Complaint narratives are not republished.
Complaints by year received
Investigations
| Action | Type | Subject | Component | Opened | Closed | Recall |
|---|---|---|---|---|---|---|
| EA21002 | Engineering analysis | Desiccated Air Bag Inflator Rupture | air bags:frontal:driver side:inflator module | 17 Sep 2021 | open | — |
Other Mercedes-Benz Sprinter 2500 model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2007 NHTSA | 1 | 1 | 3 |
| 2010 | 6 | 9 | 163,329 |
| 2011 | 4 | 14 | 160,737 |
| 2012 | 2 | 5 | 153,970 |
| 2013 | 3 | 14 | 169,112 |
| 2014 | 6 | 21 | 249,016 |
| 2015 | 14 | 8 | 240,796 |
| 2016 | 15 | 6 | 228,156 |
| 2017 | 7 | 4 | 208,849 |
| 2018 | 9 | 0 | 56,327 |
| 2019 | 42 | 1 | 604,238 |
| 2020 | 22 | 0 | 464,044 |
| 2021 | 18 | 0 | 232,553 |
| 2022 | 7 | 0 | 153,227 |
| 2023 | 7 | 0 | 3,076 |
| 2024 | 4 | 0 | 1,690 |
| 2025 NHTSA | 1 | 0 | 16 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Mercedes-Benz Sprinter 2500 model years · Mercedes-Benz: 282 model lines
Questions and answers
How many recalls does the 2010 Mercedes-Benz Sprinter 2500 have?
6 NHTSA recall campaigns name this model year; the most recent, 17V479000, was reported to NHTSA on 28 Jul 2017 and concerns air bags:frontal:passenger side:inflator module. Across all model years the Mercedes-Benz Sprinter 2500 line has 95 campaigns.
Is there an open NHTSA investigation into the 2010 Mercedes-Benz Sprinter 2500?
NHTSA's investigation file lists 1 action naming this model year; the table above shows each action's opening and closing dates. An action with no closing date was still open when the file was produced.
What component do owners of the 2010 Mercedes-Benz Sprinter 2500 complain about most?
Air Bags: 3 of 10 component mentions (300 per 1,000). Next is fuel system, diesel with 1. Complaints are consumer reports and have not been verified by NHTSA.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.