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2023 Freightliner Business Class M2
7 recall campaigns and 0 complaints are on NHTSA's register for the 2023 Freightliner Business Class M2; the recalls concern suspension, steering and forward collision avoidance.
No consumer complaints for this model year are in the NHTSA file.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.
Filed by Daimler Trucks North America, LLC (manufacturer campaign F1027).
Defect, as filed: Fontaine Modification Company (Fontaine Modification) is recalling certain 2022-2024 Freightliner Business Class M2 vehicles. Welds may crack and fail, allowing the Intermediate steering shaft assembly to detach from the steering column.
Consequence: A steering shaft that detaches can result in a loss of steering, increasing the risk of a crash.
Remedy: Fontaine Modification will replace the intermediate steering shaft, free of charge. Owner notification letters are expected to be mailed September 3, 2025. Owners may contact Fontaine Modification customer service at 1-800-366-8246.
Filed by FONTAINE MODIFICATION CO..
- 24V668000FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKINGReported 10 Sep 2024 · 16,890 units
Defect, as filed: Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner 108SD, 2022-2025 Freightliner 114SD, Freightliner Business Class M2, 2025 Freightliner eM2, 2020-2025 Western Star 49X, 2021-2025 Western Star 47X, and 2022-2025 Western Star 57X vehicles that may be upfitted with a body lighting interface controller and replacement brake lights. The brake lights may not illuminate when the brakes are automatically applied during an active brake assist (ABA) event.
Consequence: Brake lights that fail to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy: Dealers will update the ABA software, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1009.
Filed by Daimler Trucks North America, LLC (manufacturer campaign F1009); components: forward collision avoidance: automatic emergency braking; exterior lighting:brake lights.
Defect, as filed: Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Consequence: Understeering during a J-turn may increase the risk of a crash.
Remedy: DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.
Filed by Daimler Trucks North America, LLC (manufacturer campaign FL971).
Defect, as filed: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Consequence: Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.
Remedy: Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.
Filed by Daimler Trucks North America, LLC (manufacturer campaign FL-962); components: tires; wheels:rim.
- 22V554000ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)Reported 29 Jul 2022 · 1,375 units
Defect, as filed: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.
Consequence: Unexpected engine shut down can increase the risk of a crash.
Remedy: Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.
Filed by Daimler Trucks North America, LLC (manufacturer campaign FL-949).
Defect, as filed: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner M2, 108SD, and 114SD vehicles. The u-joint pinch bolt on the steering shaft may become detached, which can cause a loss of steering control.
Consequence: Loss of steering control can increase the risk of a crash.
Remedy: Dealers will inspect and repair the joint, as necessary, free of charge. Owner notification letters are expected to be mailed august 1, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-937.
Filed by Daimler Trucks North America, LLC (manufacturer campaign FL-937).
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
No consumer complaints for this model year are in the NHTSA file.
Investigations
No NHTSA Office of Defects Investigation action in the current file names this model year.
Other Freightliner Business Class M2 model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2000 NHTSA | 1 | 0 | 2,000 |
| 2001 | 2 | 0 | 32,332 |
| 2002 | 5 | 0 | 57,334 |
| 2003 | 5 | 1 | 130,934 |
| 2004 | 9 | 8 | 226,427 |
| 2005 | 9 | 7 | 278,033 |
| 2006 | 13 | 7 | 479,138 |
| 2007 | 17 | 4 | 483,189 |
| 2008 | 14 | 1 | 414,846 |
| 2009 | 8 | 2 | 183,934 |
| 2010 | 10 | 0 | 186,460 |
| 2011 | 8 | 0 | 181,324 |
| 2012 | 12 | 1 | 186,903 |
| 2013 | 11 | 0 | 180,414 |
| 2014 | 10 | 0 | 113,563 |
| 2015 | 14 | 3 | 88,779 |
| 2016 | 16 | 1 | 97,176 |
| 2017 | 15 | 1 | 101,514 |
| 2018 | 16 | 0 | 162,805 |
| 2019 | 23 | 0 | 167,991 |
| 2020 | 12 | 0 | 331,174 |
| 2021 | 14 | 0 | 348,951 |
| 2022 | 9 | 0 | 276,517 |
| 2023 | 7 | 0 | 41,112 |
| 2024 | 7 | 0 | 36,958 |
| 2025 | 11 | 0 | 43,579 |
| 2026 | 5 | 0 | 44,772 |
| 2027 NHTSA | 1 | 0 | 23,276 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Freightliner Business Class M2 model years · Freightliner: 77 model lines
Questions and answers
How many recalls does the 2023 Freightliner Business Class M2 have?
7 NHTSA recall campaigns name this model year; the most recent, 25V760000, was reported to NHTSA on 4 Nov 2025 and concerns suspension:critical fasteners. Across all model years the Freightliner Business Class M2 line has 111 campaigns.
Is there an open NHTSA investigation into the 2023 Freightliner Business Class M2?
No NHTSA investigation in the current file names this model year.
What component do owners of the 2023 Freightliner Business Class M2 complain about most?
No complaints for this model year are in the NHTSA file.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.