2017 Freightliner Business Class M2: recalls and complaints

NHTSA lists 15 recall campaigns for the 2017 Freightliner Business Class M2. The newest campaign is 24V924000. NHTSA received the report on 11 Dec 2024. The NHTSA record gives the component Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software. NHTSA has 1 complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V924000, in the NHTSA record

Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 15 May 2019. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

15 campaigns, newest first. 101,514 units in total.

24V92400011 Dec 2024Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software
21V48400024 Jun 2021Exterior Lighting
21V06700011 Feb 2021Power Train / Automatic Transmission / Cooling Unit and Lines
20V4660007 Aug 2020Engine
20V21400014 Apr 2020Exterior Lighting
18V91300019 Dec 2018Steering
18V35300029 May 2018Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
18V25100019 Apr 2018Service Brakes, Air / Disc / Caliper
17V40200026 Jun 2017Service Brakes, Air
17V04300019 Jan 2017Electrical System / Software
16V82400015 Nov 2016Tires / Tread/Belt
16V66600014 Sep 2016Electrical System / Instrument Cluster/Panel
16V65800013 Sep 2016Service Brakes, Air / Disc / Caliper
16V63400031 Aug 2016Power Train / Axle Hubs
16V20600012 Apr 2016Service Brakes, Air / Disc / Caliper

24V924000Received 11 Dec 2024. 139 units.
Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles equipped with certain Cummins diesel engines. The engine protection and inducement software may cause the engine to shut down unexpectedly.
Consequence, in the NHTSA record
An unexpected engine shutdown can delay emergency responders and increase the risk of injury.
Remedy, in the NHTSA record
Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number F1012. Owner notification date in the NHTSA record: 5 Feb 2025.
21V484000Received 24 Jun 2021. 89 units.
Exterior Lighting
Defect, in the NHTSA record
Mickey Truck Bodies, Inc. (Mickey Truck) is recalling certain 2017 Freightliner M2, M2-106, International 4300, and 2018 Peterbilt 220 vehicles equipped with certain model lift gates that contain a license plate kit with part number 298872-01. The light kit does not properly illuminate the license plate, shining rearward, instead of downward as intended.
Consequence, in the NHTSA record
The improper lighting may confuse other drivers on the road, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will provide a replacement license plate kit, free of charge. Owner notification letters were mailed on July 10, 2021. Owners may contact Mickey Truck customer service at 1-336-888-2291.
Report filed by Mickey Truck Bodies, Inc..
21V067000Received 11 Feb 2021. 15,835 units.
Power Train / Automatic Transmission / Cooling Unit and Lines
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-2019 Freightliner Business Class M2 vehicles. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.
Consequence, in the NHTSA record
If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-874.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-874. Owner notification date in the NHTSA record: 9 Apr 2021.
20V466000Received 7 Aug 2020. 5,374 units.
Engine
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2021 Freightliner Business Class M2 trucks. The engine harness may contact and chafe at various locations around the air compressor and the frame rail. If the wires are damaged, they may short circuit, possibly causing an engine stall.
Consequence, in the NHTSA record
A engine stall may increase the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect for adequate clearance between harness and engine, and for any engine harness damage. Vehicles with a damaged harness will receive a new harness. These repairs will be performed free of charge. The recall began October 5, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-858.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-858. Owner notification date in the NHTSA record: 5 Oct 2020.
20V214000Received 14 Apr 2020. 63,175 units.
Exterior Lighting
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL848. Owner notification date in the NHTSA record: 29 May 2020.
18V913000Received 19 Dec 2018. 501 units.
Steering
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence, in the NHTSA record
Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-802. Owner notification date in the NHTSA record: 9 Feb 2019.
18V353000Received 29 May 2018. 8,741 units.
Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Consequence, in the NHTSA record
If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-772. Owner notification date in the NHTSA record: 4 Sep 2018.
18V251000Received 19 Apr 2018. 40 units.
Service Brakes, Air / Disc / Caliper
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Business Class M2 trucks built with air disk brakes and spring suspension. The rear disk brake calipers may have been mounted in an incorrect orientation allowing the caliper to contact the suspension, reducing brake effectiveness.
Consequence, in the NHTSA record
Reduced braking effectiveness can increase the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will correct the orientation the rear brake calipers, free of charge. The recall began on June 14, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-767.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-767. Owner notification date in the NHTSA record: 14 Jun 2018.
17V402000Received 26 Jun 2017. 1,550 units.
Service Brakes, Air
Defect, in the NHTSA record
Daimler Trucks North America (DTNA) is recalling certain 2015-2017 Freightliner M2 Business Class, 108SD, and 114SD vehicles. The affected vehicles might not have a required check valve installed in one of the ports of the spring brake modulation valve. Without the valve, the primary air system is not isolated from the secondary air system.
Consequence, in the NHTSA record
A rapid loss of air pressure in the secondary system could cause a similar rapid loss of pressure in the primary system, which may lead to a sudden application of the parking brakes. This could increase the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the vehicles, installing a check valve, as necessary, free of charge. The recall began on August 24, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-740.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-740. Owner notification date in the NHTSA record: 24 Aug 2017.
17V043000Received 19 Jan 2017. 769 units.
Electrical System / Software
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2017 Freightliner Business Class M2, 108SD, and 114SD trucks. The affected trucks have been modified to be equipped with both left hand and right hand instrument clusters. Due to incompatibilities between the displays, the instrument clusters and/or turn signals may become unresponsive.
Consequence, in the NHTSA record
Unresponsive instrument clusters and/or turn signals can increase the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the left instrument cluster with a cluster compatible with the right display, free of charge. The recall began on May 8, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL731.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL731. Owner notification date in the NHTSA record: 8 May 2017.
16V824000Received 15 Nov 2016. 863 units.
Tires / Tread/Belt
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2017 Freightliner Cascadia, Business Class M2, and 122SD trucks manufactured January 24, 2016, to October 10, 2016 and equipped with Goodyear G399A LHS 295/75R22.5 Load Range G tires. The tires on the affected vehicles may have cured improperly, possibly resulting in a partial tread separation.
Consequence, in the NHTSA record
Partial tread separation can increase the risk of a crash.
Remedy, in the NHTSA record
Goodyear will notify the owners of the affected Freightliner vehicles and Goodyear dealers will replace the affected tires, free of charge. The recall began on December 14, 2016. To find a Goodyear dealer, owners should contact Goodyear Consumer Relations at 1-800-592-3267. Consumers may also contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-728.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-728. Owner notification date in the NHTSA record: 14 Dec 2016.
16V666000Received 14 Sep 2016. 3,329 units.
Electrical System / Instrument Cluster/Panel
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Freightliner Custom Chassis (FCCC) S2 chassis and Freightliner Business Class M2 trucks and non-school buses manufactured March 3, 2015, to September 8, 2016, equipped with ICU3s instrument clusters and hydraulic brakes. In the event of a brake malfunction, these clusters may illuminate the Brake System Malfunction telltale/indicator lamp with the word "PARK" instead of the word "BRAKE". As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays," and number 105, "Hydraulic and Electric Brake Systems."
Consequence, in the NHTSA record
If "PARK" illuminates instead of the word "BRAKE," the driver will be unaware of a braking issue or malfunction, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the ICU3s instrument clusters with new clusters, free of charge. An interim notification letter was sent to owners on November 4, 2016. The remedy is now available. A second notice was mailed to owners on April 17, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-724.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-724. Owner notification date in the NHTSA record: 17 Apr 2017.
16V658000Received 13 Sep 2016. 251 units.
Service Brakes, Air / Disc / Caliper
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Freightliner M2 Business Class and 114 SD trucks manufactured March 10, 2015, to July 11, 2016. The brake caliper mounting bolts on the affected vehicles may be incorrectly torqued, allowing the bolts to loosen and detach.
Consequence, in the NHTSA record
If the brake caliper mounting bolts loosen or detach, braking ability may be reduced, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts for the proper torque and tighten them as necessary, free of charge. An interim notice was sent to owners on November 7, 2016. The final remedy is now available. A second notice was mailed to owners on January 26, 2017. Owners may contact DTNA customer service at -800-547-0712. DTNA's number for this recall is FL-722.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-722. Owner notification date in the NHTSA record: 26 Jan 2017.
16V634000Received 31 Aug 2016. 156 units.
Power Train / Axle Hubs
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.
Consequence, in the NHTSA record
If a wheel separates from the axle, there would be an increased risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-718. Owner notification date in the NHTSA record: 1 Nov 2016.
16V206000Received 12 Apr 2016. 702 units.
Service Brakes, Air / Disc / Caliper
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake caliper may have been installed incorrectly, thus allowing the caliper to contact the suspension.
Consequence, in the NHTSA record
Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-705. Owner notification date in the NHTSA record: 6 Jun 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

1 complaint, 1 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2017 Freightliner Business Class M2: component mentions in complaints
Component		Mentions
Service Brakes		1

Complaints that report a crash: 1
Complaints that report a fire: 0
Injuries in the complaints: 0
Deaths in the complaints: 1
Date of the newest complaint: 22 Feb 2019

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2017 Freightliner Business Class M2, by the year NHTSA received them. The largest year is 2019, with 1 complaint.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2017 Freightliner Business Class M2The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2017 Freightliner Business Class M2: recalls and complaints. https://recallregister.com/vehicle/freightliner/business-class-m2/2017/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 15 May 2019
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Trucks North America, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2017 Freightliner Business Class M2?: 101,514 units in 15 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Freightliner Business Class M2 have for all model years?: NHTSA lists 111 recall campaigns for the Freightliner Business Class M2, model years 2000 to 2027. 15 of them name the 2017 model year.
Which component do the complaints about the 2017 Freightliner Business Class M2 name most often?: Service Brakes: 1 of 1 component mention.
Is an NHTSA investigation of the 2017 Freightliner Business Class M2 open?: The NHTSA investigation file has no investigation that names this model year.