2012 Freightliner Business Class M2: recalls and complaints

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All updates to the register

• 20V21400014 Apr 2020Exterior Lighting
• 18V50300031 Jul 2018Steering / Linkages / Tie Rod Assembly
• 16V20600012 Apr 2016Service Brakes, Air / Disc / Caliper
• 15V6160001 Oct 2015Trailer Hitches / Fifth Wheel Assembly
• 13V63400016 Dec 2013Power Train / Automatic Transmission
• 13V0740004 Mar 2013Electrical System
• 12V40500016 Aug 2012Equipment
• 12V17800024 Apr 2012Service Brakes, Air / Supply / Quick Release Valve
• 12V1370002 Apr 2012Steering / Column
• 12V07400028 Feb 2012Engine and Engine Cooling / Engine / Diesel
• 11V60500027 Dec 2011Engine and Engine Cooling / Engine / Diesel
• 11V47400015 Sep 2011Engine and Engine Cooling

1. 20V214000Received 14 Apr 2020. 63,175 units.

   Exterior Lighting

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   The vehicle's rearward visibility may be reduced, increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL848. Owner notification date in the NHTSA record: 29 May 2020.

2. 18V503000Received 31 Jul 2018. 1,256 units.

   Steering / Linkages / Tie Rod Assembly

   Defect, in the NHTSA record

   Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.

   Consequence, in the NHTSA record

   A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL782. Owner notification date in the NHTSA record: 22 Mar 2019.

3. 16V206000Received 12 Apr 2016. 702 units.

   Service Brakes, Air / Disc / Caliper

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake caliper may have been installed incorrectly, thus allowing the caliper to contact the suspension.

   Consequence, in the NHTSA record

   Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-705. Owner notification date in the NHTSA record: 6 Jun 2016.

4. 15V616000Received 1 Oct 2015. 5,801 units.

   Trailer Hitches / Fifth Wheel Assembly

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2014 Cascadia, Business Class M2, Coronado, and Columbia Glider vehicles manufactured April 5, 2010, to June 15, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.

   Consequence, in the NHTSA record

   If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and DTNA authorized service facilities will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 20, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-692.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-692. Owner notification date in the NHTSA record: 20 Nov 2015.

5. 13V634000Received 16 Dec 2013. 255 units.

   Power Train / Automatic Transmission

   Defect, in the NHTSA record

   Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.

   Consequence, in the NHTSA record

   The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657.

   Report filed by Daimler Trucks North America. Manufacturer campaign number FL-657. Owner notification date in the NHTSA record: 5 Feb 2014.

6. 13V074000Received 4 Mar 2013. 161 units.

   Electrical System

   Defect, in the NHTSA record

   Daimler Trucks North America (DTNA) is recalling certain model year 2012-2013 Business Class M2, 108SD, 114SD vehicle chassis, manufactured from December 3, 2011, through October 12, 2012 and equipped with a SmartPlex switch hub module. Residue left over in the manufacturing process of the switch hub module may lead to intermittent shorts and energizing of certain switch hub module outputs.

   Consequence, in the NHTSA record

   If the module is energized, the module may inadvertently activate body equipment or features, increasing the risk of injury to the vehicle operator or increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will replace any of the affected modules free of charge. The recall began on April 29, 2013. Owners may contact DTNA at 1-800-547-0712.

   Report filed by Daimler Trucks North America. Manufacturer campaign number FL-639. Owner notification date in the NHTSA record: 29 Apr 2013.

7. 12V405000Received 16 Aug 2012. 1,663 units.

   Equipment

   Defect, in the NHTSA record

   Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separate from the vehicle.

   Consequence, in the NHTSA record

   Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.

   Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-631. Owner notification date in the NHTSA record: 24 Dec 2012.

8. 12V178000Received 24 Apr 2012. 3,116 units.

   Service Brakes, Air / Supply / Quick Release Valve

   Defect, in the NHTSA record

   Daimler trucks (dtna) is recalling certain model year 2012-2013 freightliner 108sd, business class m2, cascadia, coronado vehicles, equipped with a haldex quick release valve, and manufactured from february 3, 2012, through march 2, 2012. The quick release valve cover may not be correctly manufactured, allowing the cover to become separated from the valve body. If the cover separates from the valve body, the front brakes may not function.

   Consequence, in the NHTSA record

   If this condition occurs, increased vehicle stopping distance may result, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dtna will notify owners, and where necessary, the quick release valve will be replaced by dtna authorized service facilities, free of charge. The safety recall is expected to begin before june 15, 2012. Owners may contact dtna at 1-800-547-0712.

   Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-625. Owner notification date in the NHTSA record: 27 Jun 2012.

9. 12V137000Received 2 Apr 2012. 1,046 units.

   Steering / Column

   Defect, in the NHTSA record

   Daimler trucks (dtna) is recalling one 2012 cascadia and certain model year 2012 and 2013 freightliner business class m2 vehicles, and model year 2013 108sd and 114sd vehicles manufactured from january 20, 2012, through february 17, 2012. Certain property class 04 (pc04) steering wheel nuts with incompletely formed threads were supplied to dtna in lieu of the specified property class 05 nuts. The steering wheel nuts supplied may not provide the clamp load required to fully seat the steering wheel on the steering shaft when tightened to the specified torque.

   Consequence, in the NHTSA record

   A steering wheel that is not fully seated on the steering shaft may wobble and make it difficult to control the vehicle, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dtna will notify owners, and affected vehicles will have a new steering wheel nut installed by dtna authorized service facilities, free of charge. The safety recall began on may 21, 2012. Owners may contact dtna at 1-800-547-0712.

   Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-623. Owner notification date in the NHTSA record: 21 May 2012.

10. 12V074000Received 28 Feb 2012. 103,437 units.

    Engine and Engine Cooling / Engine / Diesel

    Defect, in the NHTSA record

    Daimler trucks (dtna) is recalling certain model year 2006-2013 freightliner, sterling, and western star vehicles, equipped with detroit diesel epa07 and epa10, dd13 and dd15/16 engines, manufactured from january 20, 2006, through february 20, 2012. The pump to rail high pressure fuel line support system used on these engines is sensitive to assembly torque and may be damaged during service work. As a result of other repairs, the line supports may loosen, potentially leading to fuel line cracking and a fuel leak.

    Consequence, in the NHTSA record

    A fuel leak could create a road hazard, increasing the risk of a crash. Also a fuel leak in the presence of an ignition source can result in a fire.

    Remedy, in the NHTSA record

    Dtna will notify owners, and where necessary, the high pressure fuel line support system will be replaced by dtna authorized service facilities, free of charge. The safety recall began on april 27, 2012. Owners may contact dtna at 1-800-547-0712.

    Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number 12C-2. Owner notification date in the NHTSA record: 27 Apr 2012.

11. 11V605000Received 27 Dec 2011. 66 units.

    Engine and Engine Cooling / Engine / Diesel

    Defect, in the NHTSA record

    Daimler trucks (dtna) is recalling certain model year 2011 and 2012 freightliner business class m2 and western star 4900 emergency vehicles manufactured from july 2, 2010, through december 13, 2011, equipped with a dd13 epa10 detroit diesel engine. The engine shutdown software normally provided to protect the engine and vehicle may not have been disabled on engines intended for emergency vehicle applications.

    Consequence, in the NHTSA record

    If the vehicle operator receives and ignores multiple warnings indicating the need for operator intervention, the engine may shut down unexpectedly. Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.

    Remedy, in the NHTSA record

    Dtna will notify owners, and dealers will disable the engine shutdown software free of charge. The safety recall began on march 13, 2012. Owners may contact dtna at 1-800-547-0712.

    Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number 11C-4. Owner notification date in the NHTSA record: 13 Mar 2012.

12. 11V474000Received 15 Sep 2011. 6,225 units.

    Engine and Engine Cooling

    Defect, in the NHTSA record

    Daimler trucks is recalling certain model year 2011- 2012 business class m2 and coronado trucks manufactured from september 1, 2010, through december 31, 2010, equipped with a cummins isx or isl diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.

    Consequence, in the NHTSA record

    If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.

    Remedy, in the NHTSA record

    Daimler trucks is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on october 10, 2011. Owners may contact cummins at 1-812-377-5000 or daimler trucks at 1-800-547-0712.

    Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-611. Owner notification date in the NHTSA record: 10 Oct 2011.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

16 Jun 2022

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20001
2. 20012
3. 20025
4. 20035
5. 20049
6. 20059
7. 200613
8. 200717
9. 200814
10. 20098
11. 201010
12. 20118
13. 201212
14. 201311
15. 201410
16. 201514
17. 201616
18. 201715
19. 201816
20. 201923
21. 202012
22. 202114
23. 20229
24. 20237
25. 20247
26. 202511
27. 20265
28. 20271

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Freightliner Business Class M2: all model years
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• NHTSA page of the 2012 Freightliner Business Class M2The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2012 Freightliner Business Class M2?

186,903 units in 12 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Freightliner Business Class M2 have for all model years?

NHTSA lists 111 recall campaigns for the Freightliner Business Class M2, model years 2000 to 2027. 12 of them name the 2012 model year.

Which component do the complaints about the 2012 Freightliner Business Class M2 name most often?

Exterior Lighting: 1 of 4 component mentions.

Is an NHTSA investigation of the 2012 Freightliner Business Class M2 open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.