2011 Freightliner Business Class M2: recalls and complaints
NHTSA lists 8 recall campaigns for the 2011 Freightliner Business Class M2. The newest campaign is 20V214000. NHTSA received the report on 14 Apr 2020. The NHTSA record gives the component Exterior Lighting. NHTSA has no complaint on file for this model year. 3 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 20V214000, in the NHTSA record
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
8 campaigns, newest first. 181,324 units in total.
- 20V214000Exterior Lighting
- 16V206000Service Brakes, Air / Disc / Caliper
- 15V616000Trailer Hitches / Fifth Wheel Assembly
- 13V634000Power Train / Automatic Transmission
- 12V405000Equipment
- 12V074000Engine and Engine Cooling / Engine / Diesel
- 11V605000Engine and Engine Cooling / Engine / Diesel
- 11V474000Engine and Engine Cooling
20V214000Received . 63,175 units.
Exterior Lighting
- Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence, in the NHTSA record
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
- Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL848. Owner notification date in the NHTSA record: .
16V206000Received . 702 units.
Service Brakes, Air / Disc / Caliper
- Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake caliper may have been installed incorrectly, thus allowing the caliper to contact the suspension.
- Consequence, in the NHTSA record
Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.
- Remedy, in the NHTSA record
DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-705. Owner notification date in the NHTSA record: .
15V616000Received . 5,801 units.
Trailer Hitches / Fifth Wheel Assembly
- Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2014 Cascadia, Business Class M2, Coronado, and Columbia Glider vehicles manufactured April 5, 2010, to June 15, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
- Consequence, in the NHTSA record
If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
- Remedy, in the NHTSA record
DTNA will notify owners, and DTNA authorized service facilities will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 20, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-692.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-692. Owner notification date in the NHTSA record: .
13V634000Received . 255 units.
Power Train / Automatic Transmission
- Defect, in the NHTSA record
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.
- Consequence, in the NHTSA record
The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.
- Remedy, in the NHTSA record
DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657.
Report filed by Daimler Trucks North America. Manufacturer campaign number FL-657. Owner notification date in the NHTSA record: .
12V405000Received . 1,663 units.
Equipment
- Defect, in the NHTSA record
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separate from the vehicle.
- Consequence, in the NHTSA record
Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
- Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.
Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-631. Owner notification date in the NHTSA record: .
12V074000Received . 103,437 units.
Engine and Engine Cooling / Engine / Diesel
- Defect, in the NHTSA record
Daimler trucks (dtna) is recalling certain model year 2006-2013 freightliner, sterling, and western star vehicles, equipped with detroit diesel epa07 and epa10, dd13 and dd15/16 engines, manufactured from january 20, 2006, through february 20, 2012. The pump to rail high pressure fuel line support system used on these engines is sensitive to assembly torque and may be damaged during service work. As a result of other repairs, the line supports may loosen, potentially leading to fuel line cracking and a fuel leak.
- Consequence, in the NHTSA record
A fuel leak could create a road hazard, increasing the risk of a crash. Also a fuel leak in the presence of an ignition source can result in a fire.
- Remedy, in the NHTSA record
Dtna will notify owners, and where necessary, the high pressure fuel line support system will be replaced by dtna authorized service facilities, free of charge. The safety recall began on april 27, 2012. Owners may contact dtna at 1-800-547-0712.
Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number 12C-2. Owner notification date in the NHTSA record: .
11V605000Received . 66 units.
Engine and Engine Cooling / Engine / Diesel
- Defect, in the NHTSA record
Daimler trucks (dtna) is recalling certain model year 2011 and 2012 freightliner business class m2 and western star 4900 emergency vehicles manufactured from july 2, 2010, through december 13, 2011, equipped with a dd13 epa10 detroit diesel engine. The engine shutdown software normally provided to protect the engine and vehicle may not have been disabled on engines intended for emergency vehicle applications.
- Consequence, in the NHTSA record
If the vehicle operator receives and ignores multiple warnings indicating the need for operator intervention, the engine may shut down unexpectedly. Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.
- Remedy, in the NHTSA record
Dtna will notify owners, and dealers will disable the engine shutdown software free of charge. The safety recall began on march 13, 2012. Owners may contact dtna at 1-800-547-0712.
Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number 11C-4. Owner notification date in the NHTSA record: .
11V474000Received . 6,225 units.
Engine and Engine Cooling
- Defect, in the NHTSA record
Daimler trucks is recalling certain model year 2011- 2012 business class m2 and coronado trucks manufactured from september 1, 2010, through december 31, 2010, equipped with a cummins isx or isl diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
- Consequence, in the NHTSA record
If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
- Remedy, in the NHTSA record
Daimler trucks is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on october 10, 2011. Owners may contact cummins at 1-812-377-5000 or daimler trucks at 1-800-547-0712.
Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-611. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| PE12018 | Preliminary evaluation | Air Brake Reservoir Bracket Fracture | Service Brakes, Air / Supply / Reservoir/Tank | 25 Jun 2012 | 20 Sep 2012 | 12V405000 |
| PE11028 | Preliminary evaluation | Output shaft failure and separation | Power Train / Axle Assembly / Axle Shaft | 29 Aug 2011 | 22 Nov 2011 | |
| PE10007 | Preliminary evaluation | Stop Lamps Intermittent | Exterior Lighting / Brake Lights | 3 Feb 2010 | 23 May 2010 | 10V177000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2011 Freightliner Business Class M2The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2011 Freightliner Business Class M2: recalls and complaints. https://recallregister.com/vehicle/freightliner/business-class-m2/2011/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Daimler Trucks North America LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2011 Freightliner Business Class M2?
- 181,324 units in 8 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Freightliner Business Class M2 have for all model years?
- NHTSA lists 111 recall campaigns for the Freightliner Business Class M2, model years 2000 to 2027. 8 of them name the 2011 model year.
- Is an NHTSA investigation of the 2011 Freightliner Business Class M2 open?
- No. Each of the 3 investigations that name this model year has a closing date in the NHTSA file.