2016 Freightliner Business Class M2: recalls and complaints

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• 24V92400011 Dec 2024Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software
• 21V06700011 Feb 2021Power Train / Automatic Transmission / Cooling Unit and Lines
• 20V21400014 Apr 2020Exterior Lighting
• 18V25100019 Apr 2018Service Brakes, Air / Disc / Caliper
• 17V40200026 Jun 2017Service Brakes, Air
• 17V04300019 Jan 2017Electrical System / Software
• 16V66600014 Sep 2016Electrical System / Instrument Cluster/Panel
• 16V65800013 Sep 2016Service Brakes, Air / Disc / Caliper
• 16V63400031 Aug 2016Power Train / Axle Hubs
• 16V20600012 Apr 2016Service Brakes, Air / Disc / Caliper
• 16V20700012 Apr 2016Tires
• 15V85900022 Dec 2015Power Train / Axle Assembly
• 15V6200002 Oct 2015Electrical System / Ignition / Module
• 15V6170001 Oct 2015Power Train / Manual Transmission
• 15V61300030 Sep 2015Steering / Linkages / Arm / Idler and Attachment
• 15V58600022 Sep 2015Service Brakes, Air / Disc / Caliper

1. 24V924000Received 11 Dec 2024. 139 units.

   Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software

   Defect, in the NHTSA record

   Daimler Trucks North America, LLC (DTNA) is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles equipped with certain Cummins diesel engines. The engine protection and inducement software may cause the engine to shut down unexpectedly.

   Consequence, in the NHTSA record

   An unexpected engine shutdown can delay emergency responders and increase the risk of injury.

   Remedy, in the NHTSA record

   Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.

   Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number F1012. Owner notification date in the NHTSA record: 5 Feb 2025.

2. 21V067000Received 11 Feb 2021. 15,835 units.

   Power Train / Automatic Transmission / Cooling Unit and Lines

   Defect, in the NHTSA record

   Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-2019 Freightliner Business Class M2 vehicles. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.

   Consequence, in the NHTSA record

   If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-874.

   Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-874. Owner notification date in the NHTSA record: 9 Apr 2021.

3. 20V214000Received 14 Apr 2020. 63,175 units.

   Exterior Lighting

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   The vehicle's rearward visibility may be reduced, increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL848. Owner notification date in the NHTSA record: 29 May 2020.

4. 18V251000Received 19 Apr 2018. 40 units.

   Service Brakes, Air / Disc / Caliper

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Business Class M2 trucks built with air disk brakes and spring suspension. The rear disk brake calipers may have been mounted in an incorrect orientation allowing the caliper to contact the suspension, reducing brake effectiveness.

   Consequence, in the NHTSA record

   Reduced braking effectiveness can increase the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will correct the orientation the rear brake calipers, free of charge. The recall began on June 14, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-767.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-767. Owner notification date in the NHTSA record: 14 Jun 2018.

5. 17V402000Received 26 Jun 2017. 1,550 units.

   Service Brakes, Air

   Defect, in the NHTSA record

   Daimler Trucks North America (DTNA) is recalling certain 2015-2017 Freightliner M2 Business Class, 108SD, and 114SD vehicles. The affected vehicles might not have a required check valve installed in one of the ports of the spring brake modulation valve. Without the valve, the primary air system is not isolated from the secondary air system.

   Consequence, in the NHTSA record

   A rapid loss of air pressure in the secondary system could cause a similar rapid loss of pressure in the primary system, which may lead to a sudden application of the parking brakes. This could increase the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will inspect the vehicles, installing a check valve, as necessary, free of charge. The recall began on August 24, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-740.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-740. Owner notification date in the NHTSA record: 24 Aug 2017.

6. 17V043000Received 19 Jan 2017. 769 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2017 Freightliner Business Class M2, 108SD, and 114SD trucks. The affected trucks have been modified to be equipped with both left hand and right hand instrument clusters. Due to incompatibilities between the displays, the instrument clusters and/or turn signals may become unresponsive.

   Consequence, in the NHTSA record

   Unresponsive instrument clusters and/or turn signals can increase the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will replace the left instrument cluster with a cluster compatible with the right display, free of charge. The recall began on May 8, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL731.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL731. Owner notification date in the NHTSA record: 8 May 2017.

7. 16V666000Received 14 Sep 2016. 3,329 units.

   Electrical System / Instrument Cluster/Panel

   Defect, in the NHTSA record

   Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Freightliner Custom Chassis (FCCC) S2 chassis and Freightliner Business Class M2 trucks and non-school buses manufactured March 3, 2015, to September 8, 2016, equipped with ICU3s instrument clusters and hydraulic brakes. In the event of a brake malfunction, these clusters may illuminate the Brake System Malfunction telltale/indicator lamp with the word "PARK" instead of the word "BRAKE". As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays," and number 105, "Hydraulic and Electric Brake Systems."

   Consequence, in the NHTSA record

   If "PARK" illuminates instead of the word "BRAKE," the driver will be unaware of a braking issue or malfunction, increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will replace the ICU3s instrument clusters with new clusters, free of charge. An interim notification letter was sent to owners on November 4, 2016. The remedy is now available. A second notice was mailed to owners on April 17, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-724.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-724. Owner notification date in the NHTSA record: 17 Apr 2017.

8. 16V658000Received 13 Sep 2016. 251 units.

   Service Brakes, Air / Disc / Caliper

   Defect, in the NHTSA record

   Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Freightliner M2 Business Class and 114 SD trucks manufactured March 10, 2015, to July 11, 2016. The brake caliper mounting bolts on the affected vehicles may be incorrectly torqued, allowing the bolts to loosen and detach.

   Consequence, in the NHTSA record

   If the brake caliper mounting bolts loosen or detach, braking ability may be reduced, increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts for the proper torque and tighten them as necessary, free of charge. An interim notice was sent to owners on November 7, 2016. The final remedy is now available. A second notice was mailed to owners on January 26, 2017. Owners may contact DTNA customer service at -800-547-0712. DTNA's number for this recall is FL-722.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-722. Owner notification date in the NHTSA record: 26 Jan 2017.

9. 16V634000Received 31 Aug 2016. 156 units.

   Power Train / Axle Hubs

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.

   Consequence, in the NHTSA record

   If a wheel separates from the axle, there would be an increased risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-718. Owner notification date in the NHTSA record: 1 Nov 2016.

10. 16V206000Received 12 Apr 2016. 702 units.

    Service Brakes, Air / Disc / Caliper

    Defect, in the NHTSA record

    Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake caliper may have been installed incorrectly, thus allowing the caliper to contact the suspension.

    Consequence, in the NHTSA record

    Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-705. Owner notification date in the NHTSA record: 6 Jun 2016.

11. 16V207000Received 12 Apr 2016. 4 units.

    Tires

    Defect, in the NHTSA record

    Daimler Trucks North America LLC (DTNA) is recalling certain model year 2016 114SD and M2 Business Class trucks manufactured from June 10, 2015, through October 1, 2015. The affected vehicles have front axles that have a 20,000 pound capacity, however, the installed Bridgestone R249 front tires have a lower maximum load capacity.

    Consequence, in the NHTSA record

    The operator may unintentionally overload the tires, possibly causing tire failure thereby increasing the risk of a crash.

    Remedy, in the NHTSA record

    DTNA will notify owners, and dealers will replace the front tires with tires of a higher load capacity, free of charge. The recall began on June 7, 2016. Owners may contact DTNA customer service at 800-547-0712. DTNA's recall number for this campaign is FL-706.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-706. Owner notification date in the NHTSA record: 7 Jun 2016.

12. 15V859000Received 22 Dec 2015. 43 units.

    Power Train / Axle Assembly

    Defect, in the NHTSA record

    Daimler Trucks North America, Inc. (DTNA) is recalling certain model year 2015-2016 Freightliner 108SD, 114SD, Business Class M2, and Western Star 4900 vehicles manufactured September 26, 2014, to November 6, 2015, and equipped with certain drive axles manufactured by Marmon-Herrington. The affected axles have hex nuts on the flange yoke that may not have been properly tightened.

    Consequence, in the NHTSA record

    If the hex nuts are not tightened to specification, the driveshaft may disconnect from the drive axle, resulting in a loss of propulsion and increasing the risk of a crash.

    Remedy, in the NHTSA record

    DTNA will notify owners, and dealers will inspect the hex nuts, tightening them as necessary, free of charge. The recall began on February 5, 2016. Owners may contact DTNA customer service at 1-800-745-8000, or Marmon-Herrington customer service at 1-800-547-0712. DTNA's number for this recall is FL-699.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-699. Owner notification date in the NHTSA record: 2 Feb 2016.

13. 15V620000Received 2 Oct 2015. 273 units.

    Electrical System / Ignition / Module

    Defect, in the NHTSA record

    Daimler Trucks North America LLC (DTNA) is recalling certain model year 2016 Freightliner Cascadia, Business Class M2, 108SD, 114SD, and 122SD, Western Star 4700 and 4900, Thomas Built Buses Saf-T-Liner C2, and Freightliner MT55 vehicles manufactured August 7, 2015, to August 26, 2015. The affected vehicles are equipped with certain Cummins ISB6.7, ISL9, ISX12 or ISX15 engines whose engine control module (ECM) may short circuit and blow a fuse resulting in the engine stalling without warning.

    Consequence, in the NHTSA record

    An engine that stalls without warning increases the risk of a crash.

    Remedy, in the NHTSA record

    DTNA will notify owners, and dealers will replace the ECM free of charge. The recall began on October 22, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-690.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-690. Owner notification date in the NHTSA record: 22 Oct 2015.

14. 15V617000Received 1 Oct 2015. 14 units.

    Power Train / Manual Transmission

    Defect, in the NHTSA record

    Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2015-2016 Freightliner Cascadia, Business Class M2, 108SD, 114SD, and Western Star 4700 trucks manufactured January 4, 2015, to April 24, 2015, and equipped with Eaton Fuller FR 10-speed manual transmissions. In the affected vehicles, when the transmission shift lever is moved from reverse to neutral, the reverse gear may stay engaged. When the transmission shift lever is moved from reverse to a forward gear position, the transmission may mechanically lock because both the reverse gear and forward gear are simultaneously engaged.

    Consequence, in the NHTSA record

    Even though the transmission has been shifted out of reverse into neutral, the vehicle may unexpectedly move backwards, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DTNA will notify owners, and dealers will inspect and repair the affected transmissions if necessary, free of charge. The recall began on November 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-693.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-693. Owner notification date in the NHTSA record: 24 Nov 2015.

15. 15V613000Received 30 Sep 2015. 10,843 units.

    Steering / Linkages / Arm / Idler and Attachment

    Defect, in the NHTSA record

    Daimler Trucks North America LLC (DTNA) is recalling certain model year 2016 Freightliner Cascadia, Business Class M2, 108SD, 114SD, 122SD, Coronado Glider, and Columbia Glider vehicles manufactured June 29, 2015, to September 7, 2015. In the affected vehicles, the steering arm bolts may not be properly tightened.

    Consequence, in the NHTSA record

    If the steering arm bolts are not properly tightened, the steering arm may separate from the knuckle causing a loss of steering and increasing the risk of a crash.

    Remedy, in the NHTSA record

    DTNA will notify owners, and Daimler Trucks North America or Detroit Diesel authorized service facilities will inspect the steering arm bolts, tightening them as necessary, free of charge. The recall began on November 12, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-691.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number Fl-691, 15R2, 15R3. Owner notification date in the NHTSA record: 12 Nov 2015.

16. 15V586000Received 22 Sep 2015. 53 units.

    Service Brakes, Air / Disc / Caliper

    Defect, in the NHTSA record

    Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2016 Freightliner Business Class M2, 108SD, and 114SD trucks manufactured April 30, 2013, to September 14, 2015. Due to incorrect positioning, the rear disk brake calipers may contact the spring suspension reducing rear brake performance.

    Consequence, in the NHTSA record

    A reduction in braking performance can increase the risk of a crash.

    Remedy, in the NHTSA record

    DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, free of charge. The recall began on November 13, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-688.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-688. Owner notification date in the NHTSA record: 13 Nov 2015.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20001
2. 20012
3. 20025
4. 20035
5. 20049
6. 20059
7. 200613
8. 200717
9. 200814
10. 20098
11. 201010
12. 20118
13. 201212
14. 201311
15. 201410
16. 201514
17. 201616
18. 201715
19. 201816
20. 201923
21. 202012
22. 202114
23. 20229
24. 20237
25. 20247
26. 202511
27. 20265
28. 20271

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Freightliner Business Class M2: all model years
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• NHTSA page of the 2016 Freightliner Business Class M2The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2016 Freightliner Business Class M2?

97,176 units in 16 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Freightliner Business Class M2 have for all model years?

NHTSA lists 111 recall campaigns for the Freightliner Business Class M2, model years 2000 to 2027. 16 of them name the 2016 model year.

Is an NHTSA investigation of the 2016 Freightliner Business Class M2 open?

The NHTSA investigation file has no investigation that names this model year.