2013 Cadillac SRX: recalls and complaints
NHTSA advisory: do not driveCampaign 21V473000. NHTSA received the report on . 380,498 units. Suspension / Rear
Remedy of campaign 21V473000, in the NHTSA record
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.
NHTSA lists 5 recall campaigns for the 2013 Cadillac SRX. The newest campaign is 21V473000. NHTSA received the report on 24 Jun 2021. The NHTSA record gives the component Suspension / Rear. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
5 campaigns, newest first. 766,763 units in total.
- 21V473000Suspension / RearAdvisory
- 14V571000Suspension / Rear
- 14V212000Power Train / Automatic Transmission / Control Module (Tcm/Pcm/Tecm)
- 13V202000Wheels / Lugs/Nuts/Bolts/Studs
- 13V097000Electrical System / Software
21V473000Received . 380,498 units.
Suspension / RearDo-not-drive advisory
- Defect, in the NHTSA record
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
- Consequence, in the NHTSA record
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
- Remedy, in the NHTSA record
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Report filed by General Motors, LLC. Manufacturer campaign number N212340980. Owner notification date in the NHTSA record: .
14V571000Received . 290,241 units.
Suspension / Rear
- Defect, in the NHTSA record
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
- Consequence, in the NHTSA record
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
- Remedy, in the NHTSA record
GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
Report filed by General Motors LLC. Manufacturer campaign number 14457. Owner notification date in the NHTSA record: .
14V212000Received . 50,571 units.
Power Train / Automatic Transmission / Control Module (Tcm/Pcm/Tecm)
- Defect, in the NHTSA record
General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3.6L engines. In the affected vehicles, in certain driving situations, there may be a three to four second lag in acceleration due to the transmission control module (TCM) programming.
- Consequence, in the NHTSA record
A three to four second lag in acceleration may increase the risk of crash.
- Remedy, in the NHTSA record
GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. General Motors' number for this recall is 14132.
Report filed by General Motors LLC. Manufacturer campaign number 14132. Owner notification date in the NHTSA record: .
13V202000Received . 18,871 units.
Wheels / Lugs/Nuts/Bolts/Studs
- Defect, in the NHTSA record
General Motors (GM) is recalling certain model year 2013 Cadillac SRX vehicles, manufactured January 31, 2012, through March 18, 2013, and equipped with 18 inch wheels. On the affected vehicles, the wheel lug nuts may loosen.
- Consequence, in the NHTSA record
If the lug nuts loosen, they may fall off or cause the wheel studs to fracture. Either condition would allow the wheel to separate from the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
GM will notify owners, and dealers will remove and reinstall the wheel nuts by performing a tire rotation, free of charge. The recall began on June 3, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13116.
Report filed by General Motors LLC. Manufacturer campaign number 13116. Owner notification date in the NHTSA record: .
13V097000Received . 26,582 units.
Electrical System / Software
- Defect, in the NHTSA record
General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.
- Consequence, in the NHTSA record
If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
- Remedy, in the NHTSA record
GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.
Report filed by General Motors LLC. Manufacturer campaign number 13053. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| PE20019 | Preliminary evaluation | Rear Toe Link Adjuster Separation | Suspension | 6 Nov 2020 | 23 Dec 2021 | 21V473000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2013 Cadillac SRXThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2013 Cadillac SRX: recalls and complaints. https://recallregister.com/vehicle/cadillac/srx/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- General Motors, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2013 Cadillac SRX?
- 766,763 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Cadillac SRX have for all model years?
- NHTSA lists 24 recall campaigns for the Cadillac SRX, model years 2004 to 2016. 5 of them name the 2013 model year.
- Is an NHTSA investigation of the 2013 Cadillac SRX open?
- No. The 1 investigation that names this model year has a closing date in the NHTSA file.