2004 Cadillac SRX: recalls and complaints

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All updates to the register

• 14V3940002 Jul 2014Electrical System / Ignition
• 08V5270009 Oct 2008Power Train / Automatic Transmission
• 05V0460009 Feb 2005Vehicle Speed Control / Accelerator Pedal
• 05V02400020 Jan 2005Air Bags
• 04V2730009 Jun 2004Steering / Linkages
• 04V15100029 Mar 2004Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip / Control Unit/Module
• 03V34600029 Sep 2003Seats

1. 14V394000Received 2 Jul 2014. 554,328 units.

   Electrical System / Ignition

   Defect, in the NHTSA record

   This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

   Consequence, in the NHTSA record

   If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

   Report filed by General Motors LLC. Manufacturer campaign number 14172. Owner notification date in the NHTSA record: 15 Sep 2014.

2. 08V527000Received 9 Oct 2008. 17,301 units.

   Power Train / Automatic Transmission

   Defect, in the NHTSA record

   Gm is recalling 17,301 my 2004 cadillac srx vehicles equipped with an automatic transmission. Some of these vehicles have a condition in which the transmission shift lever can be moved from the "park" position with the ignition "on" and without the operator depressing the brake pedal or, in some cases, the shifter can be moved from the "park" position with the ignition turned off.

   Consequence, in the NHTSA record

   If the vehicle is parked or parked on a slope, this condition could allow the vehicle to roll increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the pawl stopper and a bushing within the shifter assembly free of charge. The recall began on december 3, 2008. Owners may contact cadillac at 1-800-982-2339 or through their website at <a href=http://www.gmownercenter.com>http://www.gmownercenter.com</a> .

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 08178. Owner notification date in the NHTSA record: 3 Dec 2008.

3. 05V046000Received 9 Feb 2005. 19,924 units.

   Vehicle Speed Control / Accelerator Pedal

   Defect, in the NHTSA record

   Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 124, 'accelerator control systems.' if one of the two accelerator pedal return springs fails and the temperature is -22 degrees f to -40 degrees f, the engine may not return to idle within three seconds, as required.

   Consequence, in the NHTSA record

   If this were to occur, greater brake pedal force and a longer distance may be required to stop the vehicle.

   Remedy, in the NHTSA record

   Dealers will replace the accelerator pedal assembly. This recall began on march 8, 2005. Owners may contact cadillac at 1-866-982-2339 or pontiac at 1-800-620-7668.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 05018. Owner notification date in the NHTSA record: 8 Mar 2005.

4. 05V024000Received 20 Jan 2005. 87,000 units.

   Air Bags

   Defect, in the NHTSA record

   On certain passenger vehicles, an interaction between the sensing and diagnostic module and vehicle's electrical system may cause the driver's frontal air bag and/or roof-mounted side impact air bag to deploy when the ignition key is turned to the "on" position.

   Consequence, in the NHTSA record

   A person positioned for driving may receive minor injuries, such as abrasions, from contact with a deploying air bag.

   Remedy, in the NHTSA record

   Dealers will replace the sensing and diagnostic module free of charge. The recall began on may 20, 2005. Owners may contact cadillac at 1-866-982-2339.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 05004. Owner notification date in the NHTSA record: 20 May 2005.

5. 04V273000Received 9 Jun 2004. 41,928 units.

   Steering / Linkages

   Defect, in the NHTSA record

   On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material. The washers may fracture and become loose or fall away from the vehicle, reducing clamp load. Separation of the control arm ball stud and steering knuckle, due to disengagement of the tapered attachment and retaining nut, is possible.

   Consequence, in the NHTSA record

   If the control arm separates from the knuckle, the affected corner of the vehicle will drop and the control arm would be forced downward, contacting the wheel. The affected wheel could tilt outward and create a dragging action that would tend to slow the vehicle and create a tendency for the vehicle to turn in the direction of the affected wheel. In extreme situations, the affected wheel assembly could separate from the vehicle. Separation of the wheel assembly would also sever that wheel;s hydraulic brake hose and result in diminished braking performance of the vehicle, which could result in a crash.

   Remedy, in the NHTSA record

   Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the xlr and corvette. If the torque is not at specification, the dealers will replace the ball stud, the knuckle, and the nut. If the torque is at specification, the dealers will replace the nut/washer assembly only. The recall will begin on august 25, 2004. Owners should contact cadillac at 1-866-982-2339 or chevrolet at 1-800-630-2438.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 04043. Owner notification date in the NHTSA record: 25 Aug 2004.

6. 04V151000Received 29 Mar 2004. 11,375 units.

   Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip / Control Unit/Module

   Defect, in the NHTSA record

   On certain passenger vehicles equipped with all wheel drive, the antilock brake system (ABS) may improperly temporarily isolate the driver from the foundation brake system for a maximum of 1.25 seconds.

   Consequence, in the NHTSA record

   This can cause in an increase in braking distance, which could result in a crash.

   Remedy, in the NHTSA record

   Dealers will reprogram the ABS traction control system controller. Owner notification began on may 10, 2004. Owners should contact cadillac at 1-866-982-2339.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 04018. Owner notification date in the NHTSA record: 10 May 2004.

7. 03V346000Received 29 Sep 2003. 6,771 units.

   Seats

   Defect, in the NHTSA record

   Certain passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 207, "seating systems." one or both front anchor tabs for the front bucket seats are not engaged in the floor pan reinforcement slots. A seat with only one tab engaged or neither engaged would not meet the static rearward loading test requirements of the standard.

   Consequence, in the NHTSA record

   In some crash conditions, the seat could pivot rearward and its occupant or a rear seat occupant could be injured more severely.

   Remedy, in the NHTSA record

   Dealers will ensure that both front anchor tabs are fully seated in the floor pan reinforcement slots. Owner notification began september 19, 2003. Owners should contact GM at 1-800-458-8006.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 03050.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2004 Cadillac SRX
• All 2004 vehicles

The table shows the 10 components with the most mentions, of 21.

Complaints that report a crash

13

Complaints that report a fire

2

Injuries in the complaints

15

Deaths in the complaints

0

Date of the newest complaint

27 Oct 2010

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20047
2. 20053
3. 20063
4. 20071
5. 20080
6. 20090
7. 20106
8. 20117
9. 20123
10. 20135
11. 20142
12. 20154
13. 20162

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Cadillac SRX: all model years
• Cadillac: 36 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2004 Cadillac SRXThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2004 Cadillac SRX?

738,627 units in 7 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Cadillac SRX have for all model years?

NHTSA lists 24 recall campaigns for the Cadillac SRX, model years 2004 to 2016. 7 of them name the 2004 model year.

Which component do the complaints about the 2004 Cadillac SRX name most often?

Engine and Engine Cooling: 19 of 138 component mentions, or 137.7 per 1,000. For all 2004 vehicles the figure is 93.9 per 1,000.

Is an NHTSA investigation of the 2004 Cadillac SRX open?

No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.