2012 Cadillac SRX: recalls and complaints

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1. 21V473000Received 24 Jun 2021. 380,498 units.

   Suspension / RearDo-not-drive advisory

   Defect, in the NHTSA record

   General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

   Consequence, in the NHTSA record

   A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

   Report filed by General Motors, LLC. Manufacturer campaign number N212340980. Owner notification date in the NHTSA record: 25 Oct 2021.

2. 14V571000Received 19 Sep 2014. 290,241 units.

   Suspension / Rear

   Defect, in the NHTSA record

   General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

   Consequence, in the NHTSA record

   Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

   Report filed by General Motors LLC. Manufacturer campaign number 14457. Owner notification date in the NHTSA record: 11 Nov 2014.

3. 14V447000Received 23 Jul 2014. 414,333 units.

   Seats / Front Assembly / Power Adjust

   Defect, in the NHTSA record

   General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.

   Consequence, in the NHTSA record

   If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.

   Report filed by General Motors LLC. Manufacturer campaign number 14271. Owner notification date in the NHTSA record: 26 Dec 2014.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20047
2. 20053
3. 20063
4. 20071
5. 20080
6. 20090
7. 20106
8. 20117
9. 20123
10. 20135
11. 20142
12. 20154
13. 20162

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Cadillac SRX: all model years
• Cadillac: 36 model lines

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• NHTSA page of the 2012 Cadillac SRXThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2012 Cadillac SRX?

1,085,072 units in 3 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Cadillac SRX have for all model years?

NHTSA lists 24 recall campaigns for the Cadillac SRX, model years 2004 to 2016. 3 of them name the 2012 model year.

Is an NHTSA investigation of the 2012 Cadillac SRX open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.