2010 Cadillac SRX: recalls and complaints
NHTSA advisory: do not driveCampaign 21V473000. NHTSA received the report on . 380,498 units. Suspension / Rear
Remedy of campaign 21V473000, in the NHTSA record
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.
NHTSA lists 6 recall campaigns for the 2010 Cadillac SRX. The newest campaign is 21V473000. NHTSA received the report on 24 Jun 2021. The NHTSA record gives the component Suspension / Rear. NHTSA has 474 complaints on file for this model year. 1 NHTSA investigation names this model year.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
6 campaigns, newest first. 1,097,867 units in total.
- 21V473000Suspension / RearAdvisory
- 14V571000Suspension / Rear
- 14V447000Seats / Front Assembly / Power Adjust
- 11V595000Power Train / Automatic Transmission
- 10V450000Steering / Hydraulic Power Assist / Power Steering Fluid
- 10V223000Engine and Engine Cooling
21V473000Received . 380,498 units.
Suspension / RearDo-not-drive advisory
- Defect, in the NHTSA record
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
- Consequence, in the NHTSA record
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
- Remedy, in the NHTSA record
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Report filed by General Motors, LLC. Manufacturer campaign number N212340980. Owner notification date in the NHTSA record: .
14V571000Received . 290,241 units.
Suspension / Rear
- Defect, in the NHTSA record
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
- Consequence, in the NHTSA record
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
- Remedy, in the NHTSA record
GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
Report filed by General Motors LLC. Manufacturer campaign number 14457. Owner notification date in the NHTSA record: .
14V447000Received . 414,333 units.
Seats / Front Assembly / Power Adjust
- Defect, in the NHTSA record
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
- Consequence, in the NHTSA record
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Report filed by General Motors LLC. Manufacturer campaign number 14271. Owner notification date in the NHTSA record: .
11V595000Received . 8,789 units.
Power Train / Automatic Transmission
- Defect, in the NHTSA record
General motors (GM) is recalling certain model year 2010-2011 cadillac srx vehicles manufactured from october 26, 2008, through june 23, 2011, for failing to comply with the requirements of federal motor vehicle safety standard number 114, “theft protection.” these vehicles may have a transmission shift cable that was improperly installed and may come out of the transmission bracket.
- Consequence, in the NHTSA record
The driver may be unable to shift the transmission out of gear, resulting in no motion or the shifter may inaccurately indicate that the transmission is in park when it is not, allowing the vehicle to roll away and cause a possible crash.
- Remedy, in the NHTSA record
Gm will notify owners, and dealers will ensure that the transmission shift cable is properly routed and seated in the transmission cable bracket. This service will be performed free of charge. The safety recall is expected to begin during january 2012. Owners may contact cadillac at 1-866-982-2339.
Report filed by GENERAL MOTORS LLC. Manufacturer campaign number 11348. Owner notification date in the NHTSA record: .
10V450000Received . 3,459 units.
Steering / Hydraulic Power Assist / Power Steering Fluid
- Defect, in the NHTSA record
General motors is recalling certain model year 2010 cadillac srx vehicles equipped with 2.8l gas engines (lau) or 3.0l gas engines (lf1). Some of these vehicles have a condition in which processing of the crimp during manufacture of the power steering pressure line may have damaged the line. If the line was damaged, a power steering fluid leak may develop. If there is a sufficient amount of fluid loss, the driver will hear noise from the power steering pump and increased effort may be required for steering.
- Consequence, in the NHTSA record
If power steering fluid sprays onto hot engine parts, an engine compartment fire could occur.
- Remedy, in the NHTSA record
Dealers will inspect and if necessary replace the power steering line free of charge. The safety recall began on november 12, 2010. Owners may contact cadillac at 1-866-982-2339.
Report filed by GENERAL MOTORS CORP.. Owner notification date in the NHTSA record: .
10V223000Received . 547 units.
Engine and Engine Cooling
- Defect, in the NHTSA record
General motors is recalling certain model year 2010 cadillac srx equipped with a 2.8l v6 engine. If low octane (regular) fuel is used in the vehicle instead of the required high octane (premium) fuel as stated in the owner manual and on the fuel filler door, the combination of regular fuel usage and aggressive driving maneuvers may induce pre-ignition. If pre-ignition occurs, you may hear a pinging or knocking sound from the engine.
- Consequence, in the NHTSA record
If the vehicle continues to be driven after the onset of this noise, a connecting rod or piston may break, resulting in engine damage, and perhaps engine failure, which would disable the vehicle increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will reprogram the engine control module free of charge. The safety recall is expected to begin on or before june 11, 2010. Owners may contact the cadillac customer assistance center at 1-866-982-2339 or at the owner center at www.gmownercenter.com.
Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number N100093. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
474 complaints, 632 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2010 Cadillac SRX
- All 2010 vehicles
| Component | 2010 SRX | All 2010 vehicles | SRX, all years | Mentions |
|---|---|---|---|---|
| Exterior Lighting | 357.6 | 26.6 | 376.3 | 226 |
| Electrical System | 110.8 | 115.4 | 90.6 | 70 |
| Engine | 82.3 | 94.2 | 44.4 | 52 |
| Power Train | 74.4 | 82.3 | 60.2 | 47 |
| Suspension | 74.4 | 25.3 | 61.9 | 47 |
| Unknown or Other | 45.9 | 50 | 61.9 | 29 |
| Structure | 38 | 39 | 30 | 24 |
| Service Brakes | 31.6 | 54.9 | 41.2 | 20 |
| Steering | 26.9 | 106.6 | 31.4 | 17 |
| Air Bags | 23.7 | 119.9 | 25.7 | 15 |
The table shows the 10 components with the most mentions, of 28.
- Complaints that report a crash
- 21
- Complaints that report a fire
- 5
- Injuries in the complaints
- 23
- Deaths in the complaints
- 0
- Date of the newest complaint
- 27 Mar 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| PE20019 | Preliminary evaluation | Rear Toe Link Adjuster Separation | Suspension | 6 Nov 2020 | 23 Dec 2021 | 21V473000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Cadillac recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2010 Cadillac SRXThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2010 Cadillac SRX: recalls and complaints. https://recallregister.com/vehicle/cadillac/srx/2010/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- General Motors, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2010 Cadillac SRX?
- 1,097,867 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Cadillac SRX have for all model years?
- NHTSA lists 24 recall campaigns for the Cadillac SRX, model years 2004 to 2019. 6 of them name the 2010 model year.
- Which component do the complaints about the 2010 Cadillac SRX name most often?
- Exterior Lighting: 226 of 632 component mentions, or 357.6 per 1,000. For all 2010 vehicles the figure is 26.6 per 1,000.
- Is an NHTSA investigation of the 2010 Cadillac SRX open?
- No. The 1 investigation that names this model year has a closing date in the NHTSA file.