2012 Thomas Built Buses SAF-T-Liner C2: recalls and complaints

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• 19V44400011 Jun 2019Service Brakes, Air / Disc
• 18V08300030 Jan 2018Equipment
• 17V66500019 Oct 2017Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings
• 17V45400017 Jul 2017Equipment
• 17V45300017 Jul 2017Equipment
• 15V5650004 Sep 2015Equipment Adaptive/Mobility
• 15V4320007 Jul 2015Structure / Body / Door
• 15V4250006 Jul 2015Structure / Body / Door
• 13V63300016 Dec 2013Power Train / Automatic Transmission
• 12V57000011 Dec 2012Engine and Engine Cooling / Engine / Diesel
• 12V57200011 Dec 2012Engine and Engine Cooling / Engine / Diesel
• 12V29700028 Jun 2012Structure / Body / Roof and Pillars
• 12V29600028 Jun 2012Structure / Body / Roof and Pillars
• 11V5730005 Dec 2011Engine and Engine Cooling
• 11V5780005 Dec 2011Exterior Lighting / Turn Signal
• 11V48000021 Sep 2011Engine and Engine Cooling

1. 19V444000Received 11 Jun 2019. 11,546 units.

   Service Brakes, Air / Disc

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner C2, 2016-2019 HDX, and 2017-2019 EFX school buses equipped with Bendix Air Disc Brakes. The driver side rear brakes may drag.

   Consequence, in the NHTSA record

   The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be evacuated, which can increase the risk of injury.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will install a new caliper with an updated clearance adjustment mechanism, free of charge. The recall began August 9, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-818.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-818. Owner notification date in the NHTSA record: 9 Aug 2019.

2. 18V083000Received 30 Jan 2018. 606 units.

   Equipment

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   Consequence, in the NHTSA record

   In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

   Remedy, in the NHTSA record

   DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-759. Owner notification date in the NHTSA record: 11 Apr 2018.

3. 17V665000Received 19 Oct 2017. 916 units.

   Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2018 Thomas Built Bus Saf-T-Liner C2 school buses. The affected vehicles are propane-powered and have propane fuel lines that may contact the transmission yoke, possibly causing a propane leak.

   Consequence, in the NHTSA record

   A propane leak in the presence of an ignition source can increase the risk of a fire.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will inspect the propane line routing, correcting it as necessary, free of charge. DTNA issued owners an interim notification on December 14, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-752.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-752. Owner notification date in the NHTSA record: 24 Aug 2018.

4. 17V454000Received 17 Jul 2017. 32 units.

   Equipment

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 transit buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.

   Consequence, in the NHTSA record

   In the event of a crash, an unsecured wheelchair may increase the risk of injury.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim letter was mailed on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-743. Owner notification date in the NHTSA record: 20 Dec 2017.

5. 17V453000Received 17 Jul 2017. 1,462 units.

   Equipment

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 school buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.

   Consequence, in the NHTSA record

   In the event of a crash, an unsecured wheelchair may increase the risk of injury.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim notice was sent to owners on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-743. Owner notification date in the NHTSA record: 20 Dec 2017.

6. 15V565000Received 4 Sep 2015. 4,334 units.

   Equipment Adaptive/Mobility

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses FS-65, Saf-T-Liner C2, Saf-T-Liner EF, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour DRW school buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

   Consequence, in the NHTSA record

   If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began onNovember 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-686. Owner notification date in the NHTSA record: 2 Nov 2015.

7. 15V432000Received 7 Jul 2015. 103,038 units.

   Structure / Body / Door

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2013 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 school buses manufactured from February 5, 2001, through May 29, 2012. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.

   Consequence, in the NHTSA record

   If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. Daimler issued an interim notification to owners on August 25, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-685.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-685. Owner notification date in the NHTSA record: 24 Dec 2015.

8. 15V425000Received 6 Jul 2015. 3,013 units.

   Structure / Body / Door

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2004 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 non-school buses. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.

   Consequence, in the NHTSA record

   If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was mailed to owners on August 28, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-685.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-685. Owner notification date in the NHTSA record: 24 Dec 2015.

9. 13V633000Received 16 Dec 2013. 29 units.

   Power Train / Automatic Transmission

   Defect, in the NHTSA record

   Daimler Trucks North America (DTNA) is recalling certain model year 2011-2013 Thomas Built Saf-T-Liner C2 school buses manufactured December 3, 2009, through February 8, 2012, and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.

   Consequence, in the NHTSA record

   The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657.

   Report filed by Daimler Trucks North America. Manufacturer campaign number FL-657. Owner notification date in the NHTSA record: 5 Feb 2014.

10. 12V570000Received 11 Dec 2012. 6,296 units.

    Engine and Engine Cooling / Engine / Diesel

    Defect, in the NHTSA record

    Daimler Trucks North America (DTNA) is recalling certain model year 2011 through 2013 Thomas Built school buses manufactured from March 2010 through July 2012, equipped with Cummins ISB6.7 diesel engines manufactured from February 16, 2010, through May 4, 2012, containing a fan pulley, part number 3914462. The subject fan pulley is part of the accessory drive system on the front of the engine. This system is used to drive such components as the refrigerant compressors, the radiator fan, and the engine water pump. The web of the pulley can fatigue over time, causing the pulley to fail.

    Consequence, in the NHTSA record

    If this occurs, the fan belt may lose engagement of the water pump, allowing the cooling system to overheat. This may result in exceeding temperature limits, potentially disabling the school bus. If the school bus is occupied when it becomes disabled, the occupants would need to exit the vehicle and be transferred to another vehicle, putting them at risk of injury.

    Remedy, in the NHTSA record

    Cummins will notify owners of the recall. Repairs will be performed by Cummins authorized service facilities. A new fan drive pulley will be installed free of charge. The safety recall began on January 4, 2013. Owners may contact Cummins at 1-812-377-5000 or DTNA at 1-800-547-0712.

    Report filed by Daimler Trucks North America. Manufacturer campaign number FL-635. Owner notification date in the NHTSA record: 4 Jan 2013.

11. 12V572000Received 11 Dec 2012. 42 units.

    Engine and Engine Cooling / Engine / Diesel

    Defect, in the NHTSA record

    Daimler Trucks North America (DTNA) is recalling certain model year 2011 through 2013 Thomas Built non-school buses manufactured from March 2010 through July 2012, equipped with Cummins ISB6.7 diesel engines manufactured from February 16, 2010, through May 4, 2012, containing a fan pulley, part number 3914462. The subject fan pulley is part of the accessory drive system on the front of the engine. This system is used to drive such components as the refrigerant compressors, the radiator fan, and the engine water pump. The web of the pulley can fatigue over time, causing the pulley to fail.

    Consequence, in the NHTSA record

    If this occurs, the fan belt may lose engagement of the water pump, allowing the cooling system to overheat. This may result in exceeding temperature limits, potentially disabling the school bus. If the school bus is occupied when it becomes disabled, the occupants would need to exit the vehicle and be transferred to another vehicle, putting them at risk of injury.

    Remedy, in the NHTSA record

    Cummins will notify owners of the recall. Repairs will be performed by Cummins authorized service facilities. A new fan drive pulley will be installed free of charge. The safety recall began on January 4, 2013. Owners may contact Cummins at 1-812-377-5000 or DTNA at 1-800-547-0712.

    Report filed by Daimler Trucks North America. Manufacturer campaign number FL-635. Owner notification date in the NHTSA record: 4 Jan 2013.

12. 12V297000Received 28 Jun 2012. 163 units.

    Structure / Body / Roof and Pillars

    Defect, in the NHTSA record

    Daimler trucks north america (dtna) is recalling certain model year 2010 through 2013 thomas built saf-t-liner ef, saf-t-liner hdx, saf-t-liner c2, and minotour non school buses manufactured from april 5, 2011, through april 23, 2012, equipped with specialty manufacturing INC. (smi) prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

    Consequence, in the NHTSA record

    In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.

    Remedy, in the NHTSA record

    Thomas built buses will notify owners. Smi will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 22, 2012. Owners may contact thomas built buses at 1-336-889-4871 or smi at 1-800-951-7867.

    Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-630. Owner notification date in the NHTSA record: 22 Aug 2012.

13. 12V296000Received 28 Jun 2012. 1,312 units.

    Structure / Body / Roof and Pillars

    Defect, in the NHTSA record

    Daimler trucks north america (dtna) is recalling certain model year 2010 through 2013 thomas built saf-t-liner ef, saf-t-liner hdx, saf-t-liner c2, and minotour school buses manufactured from april 5, 2011, through april 23, 2012, equipped with specialty manufacturing INC. (smi) prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

    Consequence, in the NHTSA record

    In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.

    Remedy, in the NHTSA record

    Thomas built buses will notify owners. Smi will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 22, 2012. Owners may contact thomas built buses at 1-336-889-4871 or smi at 1-800-951-7867.

    Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-630. Owner notification date in the NHTSA record: 22 Aug 2012.

14. 11V573000Received 5 Dec 2011. 4,700 units.

    Engine and Engine Cooling

    Defect, in the NHTSA record

    Daimler trucks (dtna) is recalling certain model year 2011 through 2013 thomas built saf-t-liner school buses built on a freightliner custom chassis b2 chassis from november 15, 2010, through october 6, 2011. The grid heater ground wire may contact the relay power terminal and rub and chafe potentially resulting in a short circuit.

    Consequence, in the NHTSA record

    An electrical fault or short circuit may result in a fire.

    Remedy, in the NHTSA record

    Dtna will notify owners, and dealers will inspect to ensure the grid heater relay ground wire is correctly routed and modified as required to ensure adequate clearance with the power terminal. The repairs will be performed by dtna dealers free of charge. The safety recall began on february 2, 2012. Owners may contact dtna at 1-800-547-0712.

    Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-619. Owner notification date in the NHTSA record: 2 Feb 2012.

15. 11V578000Received 5 Dec 2011. 2,800 units.

    Exterior Lighting / Turn Signal

    Defect, in the NHTSA record

    Daimler trucks (dtna) is recalling certain model year 2012 thomas built saf-t-liner school buses manufactured from february 24, 2011, through august 3, 2011, equipped with bulk-head module software release 2.1 and reference parameter release p38407-06. Inaccurate fault detection values in the bulk-head module software may cause the side marker/directional lights to stop functioning after 5 to 13 minutes of vehicle operation.

    Consequence, in the NHTSA record

    Failure of the side marker/directional lights to illuminate will result in decreased visibility of the bus and/or its intended direction of travel to other drivers which could increase the risk of a crash.

    Remedy, in the NHTSA record

    Dtna will notify owners, and the bulk-head module software will be updated by dtna authorized service facilities free of charge. The safety recall began on february 2, 2012. Owners may contact dtna at 1-800-547-0712.

    Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-620. Owner notification date in the NHTSA record: 2 Feb 2012.

16. 11V480000Received 21 Sep 2011. 1,825 units.

    Engine and Engine Cooling

    Defect, in the NHTSA record

    Daimler trucks is recalling certain model year 2011- 2012 thomas built saf-t-liner c2, saf-t-liner mvp-ef, and saf-t-liner hdx school buses manufactured from september 1, 2010, through december 31, 2010, equipped with a cummins isx or isl diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.

    Consequence, in the NHTSA record

    If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.

    Remedy, in the NHTSA record

    Daimler trucks is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on october 10, 2011. Owners may contact cummins at 1-812-377-5000 or daimler trucks at 1-800-547-0712.

    Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-611. Owner notification date in the NHTSA record: 10 Oct 2011.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

11 Dec 2018

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19951
2. 19961
3. 19971
4. 19981
5. 19991
6. 20001
7. 20011
8. 20022
9. 20034
10. 20045
11. 200516
12. 200621
13. 200725
14. 200827
15. 200921
16. 201022
17. 201122
18. 201216
19. 201318
20. 201418
21. 201520
22. 201625
23. 201728
24. 201822
25. 201924
26. 202016
27. 202115
28. 202212
29. 202312
30. 202414
31. 202513
32. 20267
33. 20276

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Thomas Built Buses SAF-T-Liner C2: all model years
• Thomas Built Buses: 22 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2012 Thomas Built Buses SAF-T-Liner C2The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2012 Thomas Built Buses SAF-T-Liner C2?

142,114 units in 16 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Thomas Built Buses SAF-T-Liner C2 have for all model years?

NHTSA lists 134 recall campaigns for the Thomas Built Buses SAF-T-Liner C2, model years 1995 to 2027. 16 of them name the 2012 model year.

Which component do the complaints about the 2012 Thomas Built Buses SAF-T-Liner C2 name most often?

Unknown or Other: 2 of 3 component mentions.

Is an NHTSA investigation of the 2012 Thomas Built Buses SAF-T-Liner C2 open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.