2019 Thomas Built Buses SAF-T-Liner C2: recalls and complaints

NHTSA lists 24 recall campaigns for the 2019 Thomas Built Buses SAF-T-Liner C2. The newest campaign is 24V555000. NHTSA received the report on 24 Jul 2024. The NHTSA record gives the component Equipment / Other / Labels. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V555000, in the NHTSA record

Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

24 campaigns, newest first. 135,318 units in total.

24V55500024 Jul 2024Equipment / Other / Labels
23V6700003 Oct 2023Structure / Emergency / Escape/Egress/Exit / Latching/Release System
23V6690003 Oct 2023Structure / Emergency / Escape/Egress/Exit / Latching/Release System
21V12000025 Feb 2021Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software
20V1260003 Mar 2020Service Brakes, Air / Disc / Caliper
19V7120004 Oct 2019Seats
19V68600027 Sep 2019Power Train / Automatic Transmission / Torque Converter
19V55000025 Jul 2019Structure / Emergency / Escape/Egress/Exit
19V54900024 Jul 2019Structure / Emergency / Escape/Egress/Exit
19V44400011 Jun 2019Service Brakes, Air / Disc
19V36800014 May 2019Service Brakes, Air / Disc
19V23400025 Mar 2019Steering / Hydraulic Power Assist / Hose, Piping, and Connections
19V13800027 Feb 2019Service Brakes, Air / Antilock / Control Unit/Module
18V93000021 Dec 2018Electrical System / Wiring / Fuses and Circuit Breakers
18V92900021 Dec 2018Electrical System / Wiring / Fuses and Circuit Breakers
18V91400019 Dec 2018Suspension / Front / Control Arm
18V87700010 Dec 2018Structure / Body / Roof and Pillars
18V87800010 Dec 2018Structure / Body / Roof and Pillars
18V7020005 Oct 2018Service Brakes, Air / Disc / Caliper
18V56000023 Aug 2018Equipment Adaptive/Mobility
18V56100023 Aug 2018Seats
18V35200029 May 2018Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
18V25000019 Apr 2018Electrical System / 12v/24v/48v Battery / Cables
18V19000026 Mar 2018Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings

24V555000Received 24 Jul 2024. 27,494 units.
Equipment / Other / Labels
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence, in the NHTSA record
Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy, in the NHTSA record
Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL918. Owner notification date in the NHTSA record: 5 Sep 2024.
23V670000Received 3 Oct 2023. 173 units.
Structure / Emergency / Escape/Egress/Exit / Latching/Release System
Defect, in the NHTSA record
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Consequence, in the NHTSA record
An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy, in the NHTSA record
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL982. Owner notification date in the NHTSA record: 1 Dec 2023.
23V669000Received 3 Oct 2023. 20,668 units.
Structure / Emergency / Escape/Egress/Exit / Latching/Release System
Defect, in the NHTSA record
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Consequence, in the NHTSA record
An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy, in the NHTSA record
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL982. Owner notification date in the NHTSA record: 1 Dec 2023.
21V120000Received 25 Feb 2021. 159 units.
Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Thomas Built Buses Saf-T-Liner C2 school buses equipped with Cummins B6.7N engines. The engine control module software may be calibrated incorrectly, causing the engine to not limit engine speed or torque as intended for certain safety-related functions such as vehicle braking, traction and stability control, speed control, or collision avoidance.
Consequence, in the NHTSA record
If safety-related functions such as vehicle braking, stability, speed, and collision avoidance do not function properly, it can increase the risk of a crash.
Remedy, in the NHTSA record
DTNA will work with the engine manufacturer Cummins Inc. to notify owners, and Cummins dealers will recalibrate the engine control module, free of charge. Owner notifications were mailed on March 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA number for this recall is FL-879.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-879. Owner notification date in the NHTSA record: 29 Mar 2021.
20V126000Received 3 Mar 2020. 581 units.
Service Brakes, Air / Disc / Caliper
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Saf-T-Liner HDX, EFX, and C2 school buses equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence, in the NHTSA record
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 2, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-845. Owner notification date in the NHTSA record: 2 May 2020.
19V712000Received 4 Oct 2019. 53,528 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Consequence, in the NHTSA record
The lack of impact absorption increases the risk of injury in the event of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-832. Owner notification date in the NHTSA record: 22 Jun 2020.
19V686000Received 27 Sep 2019. 618 units.
Power Train / Automatic Transmission / Torque Converter
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Saf-T-Liner C2 school buses equipped with Detroit DD5 engines and Allison transmissions. The Flex-Plate/Torque Converter fasteners may have been insufficiently tightened.
Consequence, in the NHTSA record
The loose bolts may lead a disabled school bus and result in a school bus evacuation procedure in an uncontrolled traffic situation, increasing the risk of an injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. The recall began November 19, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-828.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-828. Owner notification date in the NHTSA record: 19 Nov 2019.
19V550000Received 25 Jul 2019. 3,080 units.
Structure / Emergency / Escape/Egress/Exit
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Consequence, in the NHTSA record
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-819. Owner notification date in the NHTSA record: 15 Nov 2019.
19V549000Received 24 Jul 2019. 11 units.
Structure / Emergency / Escape/Egress/Exit
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Minotour, 2019-2020 Saf-T Liner C2, and 2019 Saf-T Liner HDX buses equipped with Safe Fleet Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Consequence, in the NHTSA record
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install a new handle, free of charge. DTNA issued owners an interim notification on September 11, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-819. Owner notification date in the NHTSA record: 15 Nov 2019.
19V444000Received 11 Jun 2019. 11,546 units.
Service Brakes, Air / Disc
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner C2, 2016-2019 HDX, and 2017-2019 EFX school buses equipped with Bendix Air Disc Brakes. The driver side rear brakes may drag.
Consequence, in the NHTSA record
The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be evacuated, which can increase the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install a new caliper with an updated clearance adjustment mechanism, free of charge. The recall began August 9, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-818.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-818. Owner notification date in the NHTSA record: 9 Aug 2019.
19V368000Received 14 May 2019. 74 units.
Service Brakes, Air / Disc
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Thomas Built Buses Saf-T-Liner C2 equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence, in the NHTSA record
Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began June 25, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-816.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-816. Owner notification date in the NHTSA record: 25 Jun 2019.
19V234000Received 25 Mar 2019. 65 units.
Steering / Hydraulic Power Assist / Hose, Piping, and Connections
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built C2 Saf-T-Liner school buses built on an FCCC chassis. The clamp for the steering gear return hose may have been improperly installed, allowing the hose to separate from the steering gear.
Consequence, in the NHTSA record
If the hose separates from the steering gear, there may be a loss of steering assist which could result in a potentially disabled school bus. If the school bus is occupied when the steering assist is lost, the occupants would need to exit the vehicle and be transferred to another vehicle, increasing the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect and install power steering hose clamps as needed, free of charge. The recall began May 10, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-813.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-813. Owner notification date in the NHTSA record: 10 May 2019.
19V138000Received 27 Feb 2019. 259 units.
Service Brakes, Air / Antilock / Control Unit/Module
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Saf-T-Liner C2 school buses. The affected school buses may have been built without Anti-Lock Braking System (ABS) modules. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Consequence, in the NHTSA record
The operator may not be aware of the absence of ABS function. Unknowingly operating the vehicle without ABS function may increase risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the buses and install any missing ABS modules, free of charge. The recall began June 26, 2019. Owners may contact DTNA customer service at 1-800-547-0712. The DTNA number for this recall is FL-809.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-809. Owner notification date in the NHTSA record: 26 Jun 2019.
18V930000Received 21 Dec 2018. 5,423 units.
Electrical System / Wiring / Fuses and Circuit Breakers
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2020 Thomas Built Saf-T-Liner C2 school buses equipped with an optional auxiliary outlet powered by the ignition and accessory power circuits. An electrical overload on the auxiliary circuit may cause the ignition fuse to open and the engine to shut down.
Consequence, in the NHTSA record
An engine shutdown without the ability to restart increases the risk of a crash.
Remedy, in the NHTSA record
DTNA has notified owners, and dealers will modify the wiring to prevent the power port from affecting the ignition circuit, free of charge. DTNA mailed an interim letter on February 1, 2019. The recall began August 27, 2019. Owners may contact Daimler Trucks North America customer service at 1-800-547-0712. DTNA's number for this recall is FL-804.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-804. Owner notification date in the NHTSA record: 27 Aug 2019.
18V929000Received 21 Dec 2018. 40 units.
Electrical System / Wiring / Fuses and Circuit Breakers
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Saf-T-Liner C2 buses equipped with an optional auxiliary outlet powered by the ignition and accessory power circuits. An electrical overload on the auxiliary circuit may cause the ignition fuse to open and the engine to shut down.
Consequence, in the NHTSA record
An engine shutdown without the ability to restart increases the risk of a crash.
Remedy, in the NHTSA record
DTNA has notified owners, and dealers will modify the wiring to prevent the power port from affecting the ignition circuit, free of charge. DTNA mailed owners an interim letter on February 1, 2019 to notify them of the issue. The recall began on August 27, 2019. Owners may contact Daimler Trucks North America customer service at 1-800-547-0712. DTNA's number for this recall is FL-804.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-804. Owner notification date in the NHTSA record: 27 Aug 2019.
18V914000Received 19 Dec 2018. 73 units.
Suspension / Front / Control Arm
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Thomas Built Saf-T-Liner HDX, C2, and EFX School Buses, equipped with Detroit Axle axles. The affected vehicles may have loose steering tie rod arm bolts.
Consequence, in the NHTSA record
Loose tie rod arm bolts may lead to separation of the tie rod arm, affecting vehicle steering, and increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-802. Owner notification date in the NHTSA record: 9 Feb 2019.
18V877000Received 10 Dec 2018. 6,031 units.
Structure / Body / Roof and Pillars
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2 school buses. The roof adhesive that supports the roof header may not have been properly applied.
Consequence, in the NHTSA record
Improperly applied adhesive may affect the roof header joint strength, which, in the event of a rollover crash, can increase the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the placement of the roof header adhesive, and install mechanical fasteners, as necessary, free of charge. DTNA issued owners an interim notification on February 1, 2019. The recall began March 25, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-801.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-801. Owner notification date in the NHTSA record: 25 Mar 2020.
18V878000Received 10 Dec 2018. 32 units.
Structure / Body / Roof and Pillars
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2 transit buses. The roof adhesive that supports the roof header may not have been properly applied.
Consequence, in the NHTSA record
Improperly applied adhesive may affect the roof header joint strength, which, in the event of a rollover crash, can increase the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the placement of the roof header adhesive, and install mechanical fasteners, as necessary, free of charge. DTNA issued and interim notification to owners on February 1, 2019. The recall began March 25, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-801.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-801. Owner notification date in the NHTSA record: 25 Mar 2020.
18V702000Received 5 Oct 2018. 1,532 units.
Service Brakes, Air / Disc / Caliper
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Thomas Built school buses Saf-T-Liner C2, Saf-T-Liner HDX and Saf-T-Liner EFX school buses. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence, in the NHTSA record
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA has notified owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-794. Owner notification date in the NHTSA record: 3 Dec 2018.
18V560000Received 23 Aug 2018. 84 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2015-2019 Thomas Built Buses Saf-T-Liner C2 and Saf-T-Liner HDX school buses, equipped with certain S-Series and K-Series Titanium Wheelchair Lifts, models K200, K201, K550, K551, S200, S2201, S550 and S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Consequence, in the NHTSA record
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy, in the NHTSA record
Dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began December 6, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL785.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL785. Owner notification date in the NHTSA record: 6 Dec 2018.
18V561000Received 23 Aug 2018. 33 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2 school buses, equipped with S3B 45" Restraint School Bus Seats. In the event of a crash, the seat's foot may pull through the bolted joint at the bus floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
Consequence, in the NHTSA record
In the event of a crash, if the seat detaches from the floor, it can increase the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install a washer between the rear mounting foot, and the bus floor to keep the seat secured, free of charge. The recall began October 17, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL787.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL787. Owner notification date in the NHTSA record: 17 Oct 2018.
18V352000Received 29 May 2018. 2,767 units.
Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX and Saf-T-Liner HDX school buses equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Consequence, in the NHTSA record
If the brake caliper mounting bolts come loose, braking performance may be reduced, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-772. Owner notification date in the NHTSA record: 4 Sep 2018.
18V250000Received 19 Apr 2018. 90 units.
Electrical System / 12v/24v/48v Battery / Cables
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with 2 8D batteries. The battery power cable may have inadequate clearance between the cable and the battery hold down bracket when the battery tray is pulled out for service, causing the cable to rub against the bracket.
Consequence, in the NHTSA record
The battery cable rubbing may cause the cable to short circuit, increasing the risk of a fire.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will be inspect the battery cables and reroute them for proper clearance, as required, free of charge. Daimler issued an interim notification to owners on June 18, 2018. The recall began October 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL768.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL768. Owner notification date in the NHTSA record: 3 Oct 2018.
18V190000Received 26 Mar 2018. 957 units.
Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2019 Thomas Built Buses Saf-T-Liner C2 school buses equipped with propane engines. The propane fuel line may contact the j-hook body support bracket that could cause chafing resulting in a propane leak.
Consequence, in the NHTSA record
A propane leak in the presence of an ignition source can increase the risk of a fire.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the propane line clearance and reroute the line if needed. Any damaged lines will be replaced. These repairs will be performed free of charge. DTNA issued an interim notification to owners on May 9, 2018. The recall began on July 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-765.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-765. Owner notification date in the NHTSA record: 3 Jul 2018.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2019 Thomas Built Buses SAF-T-Liner C2The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2019 Thomas Built Buses SAF-T-Liner C2: recalls and complaints. https://recallregister.com/vehicle/thomas-built-buses/saf-t-liner-c2/2019/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Trucks North America, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2019 Thomas Built Buses SAF-T-Liner C2?: 135,318 units in 24 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Thomas Built Buses SAF-T-Liner C2 have for all model years?: NHTSA lists 134 recall campaigns for the Thomas Built Buses SAF-T-Liner C2, model years 1995 to 2027. 24 of them name the 2019 model year.
Is an NHTSA investigation of the 2019 Thomas Built Buses SAF-T-Liner C2 open?: The NHTSA investigation file has no investigation that names this model year.